--- title: Riskified Reviews meta\_title: 'Riskified Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 229 reviews by the users' company size, role or industry to find out how Riskified works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 229 scale: '5' date\_modified: '2026-08-09' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Riskified Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **effective fraud prevention** capabilities of Riskified, enhancing security and streamlining operations effortlessly. [(6 mentions)](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2311856&qs=pros-and-cons#reviews) Users appreciate the **efficiency** of Riskified, which significantly reduces fraud and streamlines payment approvals. [(5 mentions)](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2311946&qs=pros-and-cons#reviews) Users value the **effective fraud detection system** of Riskified, enhancing safety and minimizing chargeback incidents. [(5 mentions)](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2312017&qs=pros-and-cons#reviews) Users appreciate the **intuitive and efficient analytics** of Riskified, enhancing daily fraud prevention operations seamlessly. [(2 mentions)](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2311804&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Riskified, enjoying its smooth integration and intuitive functionality. [(2 mentions)](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2311851&qs=pros-and-cons#reviews) Users find Riskified **expensive** , with unclear value for small businesses and issues related to transaction flags. [(2 mentions)](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2311888&qs=pros-and-cons#reviews) Users experience **false positives** , leading to confusion and potential financial loss due to misidentified legitimate transactions. [(2 mentions)](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2311866&qs=pros-and-cons#reviews) Users indicate that **improvement is needed** in flexibility and self-service options for a better experience with Riskified. [(2 mentions)](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2311781&qs=pros-and-cons#reviews) Users face a **lack of clarity** in Riskified's decisions, leading to confusion and potential business failures. [(2 mentions)](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2311809&qs=pros-and-cons#reviews) Users find that **false alarms** on secure transactions lead to confusion and questioning of Riskified's value for money. [(1 mentions)](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2311911&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Riskified ##### 1. Fraud Prevention Users value the **effective fraud prevention** capabilities of Riskified, enhancing security and streamlining operations effortlessly. [ See 6 mentions ](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2311856&qs=pros-and-cons#reviews) See Related User Reviews ![Valeriia I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valeriia I.") VI Valeriia I. Mid-Market (51-1000 emp.) 4.0/5 "Effortless Integration and Outstanding Support with Riskified" What do you like about Riskified? What I like best about Riskified is how easy it is to use and integrate into daily operations. The implementation process was smooth and straightforwa ![Hugo H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hugo H.") HH Hugo H. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Fraud Protection That Delivers Peace of Mind" What do you like about Riskified? Riskified has been incredibly helpful in safeguarding our services from fraud. I especially appreciate their second look functionality, which works ve ##### 2. Efficiency Users appreciate the **efficiency** of Riskified, which significantly reduces fraud and streamlines payment approvals. [ See 5 mentions ](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2311946&qs=pros-and-cons#reviews) See Related User Reviews ![NAITO Kimiaki .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NAITO Kimiaki .") N NAITO Kimiaki . Enterprise (\> 1000 emp.) 3.5/5 "Great for Reducing Chargebacks, Needs Better Support for Japan Market" What do you like about Riskified? The platform delivers excellent performance when it comes to preventing payment abuse. I have noticed a significant reduction in chargeback rates, and IE Ifeoma E. Mid-Market (51-1000 emp.) 4.5/5 "Strong Fraud Protection, But Needs More Transparent Decision-Making" What do you like about Riskified? Riskifield helps in matters chargeback, where in case approve and pay an order and some issues happen, a chargeback is a must The software has a vers ##### 3. Fraud Detection Users value the **effective fraud detection system** of Riskified, enhancing safety and minimizing chargeback incidents. [ See 5 mentions ](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2312017&qs=pros-and-cons#reviews) See Related User Reviews ![Hugo H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hugo H.") HH Hugo H. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Fraud Protection That Delivers Peace of Mind" What do you like about Riskified? Riskified has been incredibly helpful in safeguarding our services from fraud. I especially appreciate their second look functionality, which works ve ![NAITO Kimiaki .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NAITO Kimiaki .") N NAITO Kimiaki . Enterprise (\> 1000 emp.) 3.5/5 "Great for Reducing Chargebacks, Needs Better Support for Japan Market" What do you like about Riskified? The platform delivers excellent performance when it comes to preventing payment abuse. I have noticed a significant reduction in chargeback rates, and ##### 4. Analytics Users appreciate the **intuitive and efficient analytics** of Riskified, enhancing daily fraud prevention operations seamlessly. [ See 2 mentions ](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2311804&qs=pros-and-cons#reviews) See Related User Reviews ![Valeriia I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valeriia I.") VI Valeriia I. Mid-Market (51-1000 emp.) 4.0/5 "Effortless Integration and Outstanding Support with Riskified" What do you like about Riskified? What I like best about Riskified is how easy it is to use and integrate into daily operations. The implementation process was smooth and straightforwa IE Ifeoma E. Mid-Market (51-1000 emp.) 4.5/5 "Strong Fraud Protection, But Needs More Transparent Decision-Making" What do you like about Riskified? Riskifield helps in matters chargeback, where in case approve and pay an order and some issues happen, a chargeback is a must The software has a vers ##### 5. Ease of Use Users appreciate the **ease of use** of Riskified, enjoying its smooth integration and intuitive functionality. [ See 2 mentions ](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2311851&qs=pros-and-cons#reviews) See Related User Reviews ![Valeriia I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valeriia I.") VI Valeriia I. Mid-Market (51-1000 emp.) 4.0/5 "Effortless Integration and Outstanding Support with Riskified" What do you like about Riskified? What I like best about Riskified is how easy it is to use and integrate into daily operations. The implementation process was smooth and straightforwa KB Katie B. Small-Business (50 or fewer emp.) 4.0/5 "A good tool to have in your back pocket" What do you like about Riskified? Riskified is a really helpful tool to minimise risk on sales orders. It's always clear without deep diving why an order was rejected and gives you the ### 5 Cons or Disadvantages of Riskified ##### 1. Expensive Users find Riskified **expensive** , with unclear value for small businesses and issues related to transaction flags. [ See 2 mentions ](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2311888&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Riskifield; Robust Fraud Prevention Approach and this Reduces Risk of Fraudulent Transactions" What do you dislike about Riskified? Costs price for Riskifield are high and the value for money is not well understood by small companies Sometimes, the app flags transactions that are ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Riskifield; Insights Concerning Fraud Detection and Compliance, Merits and Hiccups" What do you dislike about Riskified? Riskifiled has a pricey model that some firms can struggle to maintain Sometimes, Riskifield issues us opaque options or decisions due to high AI op ##### 2. False Positives Users experience **false positives** , leading to confusion and potential financial loss due to misidentified legitimate transactions. [ See 2 mentions ](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2311866&qs=pros-and-cons#reviews) See Related User Reviews IE Ifeoma E. Mid-Market (51-1000 emp.) 4.5/5 "Strong Fraud Protection, But Needs More Transparent Decision-Making" What do you dislike about Riskified? Often, the program fails to distinguish legitimate and false orders and this results to business failure The decision on fraudulent charges is not t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Riskifield; Robust Fraud Prevention Approach and this Reduces Risk of Fraudulent Transactions" What do you dislike about Riskified? Costs price for Riskifield are high and the value for money is not well understood by small companies Sometimes, the app flags transactions that are ##### 3. Improvement Needed Users indicate that **improvement is needed** in flexibility and self-service options for a better experience with Riskified. [ See 2 mentions ](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2311781&qs=pros-and-cons#reviews) See Related User Reviews ![Valeriia I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valeriia I.") VI Valeriia I. Mid-Market (51-1000 emp.) 4.0/5 "Effortless Integration and Outstanding Support with Riskified" What do you dislike about Riskified? Some advanced features and deeper customizations could be made more flexible or more easily configurable without requiring additional support or devel ![NAITO Kimiaki .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NAITO Kimiaki .") N NAITO Kimiaki . Enterprise (\> 1000 emp.) 3.5/5 "Great for Reducing Chargebacks, Needs Better Support for Japan Market" What do you dislike about Riskified? The product is less effective in the Japanese market. Most of the expertise behind it comes from experience in the EU and North America. In Japan, we ##### 4. Lack of Clarity Users face a **lack of clarity** in Riskified's decisions, leading to confusion and potential business failures. [ See 2 mentions ](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2311809&qs=pros-and-cons#reviews) See Related User Reviews IE Ifeoma E. Mid-Market (51-1000 emp.) 4.5/5 "Strong Fraud Protection, But Needs More Transparent Decision-Making" What do you dislike about Riskified? Often, the program fails to distinguish legitimate and false orders and this results to business failure The decision on fraudulent charges is not t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Riskifield; Insights Concerning Fraud Detection and Compliance, Merits and Hiccups" What do you dislike about Riskified? Riskifiled has a pricey model that some firms can struggle to maintain Sometimes, Riskifield issues us opaque options or decisions due to high AI op ##### 5. False Alarms Users find that **false alarms** on secure transactions lead to confusion and questioning of Riskified's value for money. [ See 1 mentions ](https://www.g2.com/products/riskified/reviews?filters%5Bsentiment_snippet%5D=2311911&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Riskifield; Robust Fraud Prevention Approach and this Reduces Risk of Fraudulent Transactions" What do you dislike about Riskified? Costs price for Riskifield are high and the value for money is not well understood by small companies Sometimes, the app flags transactions that are ![Verified User in Luxury Goods & Jewelry](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Luxury Goods & Jewelry") AL Verified User in Luxury Goods & Jewelry Mid-Market (51-1000 emp.) 8/16/2023 "Great experience with Riskified" 5/5 What do you like best about Riskified? Thanks to Riskified, the monitoring of fraud payment is simple and the efficiency of the machine learning had a great impact on the KPI's. The webapp is user friendly as well, and the relationship with our account manager is great. Review collected by and hosted on G2.com. What do you dislike about Riskified? I think the Asian market isn't yet well managed by Riskified. Besides, it could be intersting to be notified if there is a change in the algorithm. Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? The first issue was the fraudulent chargebacks that was reduced by Riskified, which helped the authorization rate to increase. The review is now automatic, there is no need to review manually 30% of the orders. Disputing chargebacks is also time saver. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Marcelo R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marcelo R.") MR Marcelo R. Mid-Market (51-1000 emp.) 8/8/2023 "Really positive Experience" 4.5/5 What do you like best about Riskified? Platform is ricj in details and enable the user to proceed with a deeper analisys. Also apart of the filters, the portal is really intuitive and help on the end user trainning. Review collected by and hosted on G2.com. What do you dislike about Riskified? Portal is quite slow sometimes, Also the filtering on Portal could be more user friendly, The initial end time does not aplly the local timezone, then leads the user to incorrect filters. Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? Fraud issues, High levels of Chargebacks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Enterprise (\> 1000 emp.) 8/8/2023 "Good performance and fast solutions" 5/5 What do you like best about Riskified? It is easy to use. Very friendly-tool. The customer service center is very quick to respond and our Account Manager (Tehila) is helping us a lot with the tool. And the dashboards are easy to use. Review collected by and hosted on G2.com. What do you dislike about Riskified? We are having some problems with the Second Look option (but they are quickly managing it to solve it) Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? The tool has been able to decrease the rate of chargebacks we had in the Japanese market and increase the approval rate. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") IA Verified User in Accounting Small-Business (50 or fewer emp.) 8/5/2023 "Review" 5/5 What do you like best about Riskified? The links it creates between oders for bettwe assesment. Review collected by and hosted on G2.com. What do you dislike about Riskified? Sometimes there is no information why the order was decloined. Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? Orders that may be fraud Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 2/17/2022 "Comoto Riskified Review" 5/5 What do you like best about Riskified? I like the ease of use! It shows all pertinent information right where I need it, and it's easy to filter through the thousands of orders to see general trends within our business. Review collected by and hosted on G2.com. What do you dislike about Riskified? I dislike not understanding why some orders with multiple "red flags" are accepted/approved by Riskified, and some orders that are declined will have full AVS match, no noticeable red flags, and the Riskified reason is ONLY something simple, like "email syntax." That doesn't make sense to me! Review collected by and hosted on G2.com. Recommendations to others considering Riskified: I have never had to really think about it, I don't see any downsides! All companies should be using software like this, and the more companies on Riskified, the better! Growing databases of order references will only help everyone! Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? We're lowering the risks accepted by our business for fraudulent orders. This also gives peace of mind to our Customer Service team, who's more confident in accepting orders over the phone. If it's not great, Riski has our back and will decline the order! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Andrea P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea P.") AP Andrea P. Customer Service Advisor Mid-Market (51-1000 emp.) 7/21/2021 "Helpful Site" 4.5/5 What do you like best about Riskified? I like that Riskified tells you exactly why orders have been declined, and it explains if the same person has been recognized from a different organization previously and in what category. Review collected by and hosted on G2.com. What do you dislike about Riskified? Sometimes the system will not recognize the order number that we search, so we have to use an email address or other parameter to find the interaction. Review collected by and hosted on G2.com. Recommendations to others considering Riskified: It's a good option when you're doing a lot of business and automating responses. Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? We've been able to make sure that we don't have orders that are potential fraud orders sneaking through our system. Review collected by and hosted on G2.com. Show More 7/21/2023 Current UserValidated ReviewerSource: Seller invite ![Derek B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Derek B.") DB Derek B. Java Software Engineer Enterprise (\> 1000 emp.) 4/25/2022 "Riskified, accurate fraud prevention." 4.5/5 What do you like best about Riskified? Riskified is a secure platform, we have obtained quick responses and solutions when submitting claims and reimbursements. Review collected by and hosted on G2.com. What do you dislike about Riskified? In my opinion, the compatibility with PayPal is not very good. Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? Our organization uses Riskified to resolve potential chargebacks and fraud. It makes us feel safe when making payments in different places because we can request refunds in case of chargeback fraud. It is compatible with different platforms, including payment gateways such as Stripe and Deco, which allows us to carry out secure transactions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite PD PAMELA D. a Mid-Market (51-1000 emp.) 2/17/2022 "Great company, responsive, always available to assist with their product" 5/5 What do you like best about Riskified? Turn around time is incredible! Submit a chargeback and receive instant results Review collected by and hosted on G2.com. What do you dislike about Riskified? There is nothing that I've experienced that I dislike Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? I use Riskified for Chargebacks. I feel they have been very instrumental in saving the company money Review collected by and hosted on G2.com. Show More 8/17/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") CC Verified User in Consumer Services Mid-Market (51-1000 emp.) 6/1/2022 "it feels very reliable on accomplishing what is needed" 5/5 What do you like best about Riskified? response time on the platform and the attention provided by the agents when requiring specific reviews Review collected by and hosted on G2.com. What do you dislike about Riskified? the platform feels a bit awkward. Sometimes feels like there is maintenance going on that affects certain aspects like loading certain screens Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? filtering and reducing any possible risk for our company so we can keep compliance rules and avoid any possible issues for us Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 5/13/2022 "Reliable, smooth research, fast support" 3.5/5 What do you like best about Riskified? How fast Riskified support replies to your requests Review collected by and hosted on G2.com. What do you dislike about Riskified? That the second look does not work properly Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? Solving fraud's risks, now able to spot when there is a scam Review collected by and hosted on G2.com. 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