- The courses are interesting. They're short and relevant, and they avoid the dull compliance-video feel.

- The phishing simulations are good. They're realistic enough to test people.

- The witty character adds personality. It makes security training feel less like a chore, and people engage with it more.

- Delivery via Slack works well. The training reaches people where they already work, so there's no separate portal to remember.

- You can configure who gets which course. Different teams and roles get content that fits them, so nobody sits through training that doesn't apply. Review collected by and hosted on G2.com.

- It doesn't take extended leave into account, such as parental leave, long sick leave or sabbaticals. People on leave still get courses and simulations assigned. They then show up as overdue or non-compliant, and they come back to a backlog. Pausing assignments for people on leave, or syncing with an HR system, would help. Review collected by and hosted on G2.com.

I appreciate the ease of use and comprehensive nature of Riot’s awareness platform. Their wide range of phishing attack simulations keeps our teams sharp. Like that we can customize them ourselves also. Our team particularly enjoys the Albert slack-bot for learning cybersecurity basics.

Many colleagues have expressed their appreciation for this type of learning and the fact that all courses are available in Slack has further boosted positive feedback. The appreciation score now stands at 97%.

Riot’s platform also simplifies my job as a CISO as it’s incredibly easy to set up and the courses are of high quality. Review collected by and hosted on G2.com.

We would love to see more customized courses, particular to our industry's unique threats. This will make the training more relevant and possibly even more engaging. It be great to have some customized courses for certain departments, such as development team, as departments have with unique risks and attacks.

There are also some inconsistencies in the UI/UX for me as an admin. Like new fields or labels for things in the admin view just appearing with no explanation of what they mean. The new elements are almost always useful and appreciate the evolution of the plattform, it's just that I cant easily find what they mean.

I dislike their support's bot, it's not usually helpful or give correct answers. But that is mostly to due with the fact that its working with incomplete sources which ties into the first problem. If something changes in the product you will most likely find out about it yourself and not via a official marketing communication. Riot is not historically consistent with their communication about product updates, both in language (french/english) and in cadence of communication.

I dislike that I cannot reset a single users progress in a program, it's the entire company or none. Review collected by and hosted on G2.com.

Simple configuration, easy-to-understand reports, and rich features. Easy to add team members via Google Workspace. Review collected by and hosted on G2.com.

Static emails that should be automatically personalized based on the subject and target, making them more complicated to distinguish. My users received emails from me (a man) with a woman's photo, or about a project completed several months ago. Review collected by and hosted on G2.com.

Easy to get started. Relevant awareness content regularly updated. Effective and realistic phishing simulations. Good tracking of user progress and engagement. Review collected by and hosted on G2.com.

We would like a more advanced gamification aspect. It seems to be in the pipeline, so perfect :) Review collected by and hosted on G2.com.

Having deployed and renewed Riot across two different companies, I can only recommend this solution, which has proven its effectiveness in various contexts.

Two key strengths stand out in particular: the training creation module, which makes it easy to design engaging and relevant learning paths, as well as the extensive customization options that provide real flexibility to adapt the platform to each organization's specific needs.

A big well done to the Riot team for the continuous improvement of the platform, with regular updates that reflect a genuine attentiveness to user feedback. Review collected by and hosted on G2.com.

As an area for improvement, it would be great to see new awareness formats introduced, such as campaigns based on booby-trapped QR codes, interactive games, or more advanced gamified formats. These additions would further enrich the user experience and diversify the pedagogical approaches. Review collected by and hosted on G2.com.

Riot is a game changer to monitor and enhance the cybersecurity within our company with low-effort for a maximum impact. You configure it very easily and then you can forget about the administration part, and just focus on the resultats and how it helps to change the mindset of your employees. When using Microsoft 365 it is a no-brainer to integrate and in any case the customer support is very reactive. Review collected by and hosted on G2.com.

We use Riot for years now with no problem, and we can see the product is evolving every month. Review collected by and hosted on G2.com.

Riot has profoundly transformed our approach to awareness within our organization. The platform stands out for its ease of use and great flexibility, both in the choice of courses to offer and in the selection of the target audiences. We have been able to plan our awareness program over three years, which gives us the opportunity to add courses based on current events and skills to develop, in addition to those regularly provided by Riot. The deployment of the solution was very simple, allowing us to test it quickly and confirm its relevance. Furthermore, the integration with other widely used solutions was seamless. Personally, I spend a lot of time on the platform to optimize human risk management and I particularly appreciate being able to realize my ideas to strengthen the culture of cybersecurity, especially thanks to Riot. Finally, I would like to warmly thank the support teams and our CSM for their responsiveness to my assistance requests! Review collected by and hosted on G2.com.

The retrieval of relevant KPIs sometimes proves laborious, and there is occasionally a lack of coherence between the different functionalities, such as Awareness, Simulation, and Breach. Review collected by and hosted on G2.com.

Playful with Albert, the Cyber companion.

Phishing campaigns are very detailed and as close to reality as possible.

The tutorials are playful, and the back-office allowing to track and control the completion of the tutorials is relevant. Review collected by and hosted on G2.com.

Honestly, nothing comes to mind at the moment. Review collected by and hosted on G2.com.

Riot stands out for its intuitive handling, allowing for the quick launch of recurring phishing awareness campaigns thanks to a vast catalog of ready-to-use templates. The platform also offers the possibility to design fully customized templates, which allows them to be precisely adapted to our professional context.

Beyond phishing simulations, awareness is based on training modules that can be adapted via the Studio tool. A notable advantage is that the content is aimed at both technical and non-technical profiles, which is essential for reaching all of our teams.

Integration with Slack and Google Workspace is seamless. Finally, the Gmail plugin allows our employees to easily report any suspicious email to our security team, thereby strengthening our collective detection capability. Review collected by and hosted on G2.com.

The tool covers all of our current needs — no functionality is lacking. Review collected by and hosted on G2.com.

I really appreciate the ease of use of Riot, it's very convenient for setting up phishing campaigns. The examples they have are diverse and quite detailed. There is a lot of information on the teams and real individual tracking of each employee, which is very enriching. I also like the overall view of all the awareness courses taken. Their support is really helpful, especially at the beginning, and they are very available, responding quickly to all my questions. The connection with Slack for sending reminders is super important and really the key for our users. The daily use of Riot in my role is enriching. Review collected by and hosted on G2.com.

A very small flaw is that there is no connection n 8 n for the moment. Review collected by and hosted on G2.com.