# Reputation Defender Reviews **Vendor:** Gen Digital **Category:** [Reputation Management Services Providers](https://www.g2.com/categories/reputation-management-services) **Average Rating:** 4.8/5.0 **Total Reviews:** 7 ## About Reputation Defender Reputation Defender by Norton offers its clients a number of services to help adjust online search results for themselves and their businesses. With nearly 90 percent of online users looking at only the first page of search results, the company employs practical solutions to suppress the negative results that appear first and replace them with the positive. Reputation Defender’s cutting edge search results services and online privacy products are used by hundreds of thousands of people around the world. ## Reputation Defender Reviews ### 1. Great service - very approachable before and after work completed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research **Reviewed Date:** October 12, 2023 **What do you like best about Reputation Defender?** Support from staff and understanding of what was required from our website **What do you dislike about Reputation Defender?** Nothing. Been really helpful throuhout and still on hand if we have any queries **What problems is Reputation Defender solving and how is that benefiting you?** Set up a website for us from scratch ### 2. Security and Peace of Mind **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony L. | Attorney/In-house counse, Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Reputation Defender?** ReputationDefender's Executive Privacy Process provides on-call, white glove service for our executives. **What do you dislike about Reputation Defender?** We've partnered with ReputationDefender for less than one year, so no issues to note. **Recommendations to others considering Reputation Defender:** Don't wait until its too late. Be prepared by taking advantage of ReputationDefender's wide array of security solutions for your company. **What problems is Reputation Defender solving and how is that benefiting you?** ReputationDefender has been instrumental in assisting our company in providing advanced security for our employees and executives. ### 3. Worthwhile **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2023 **What do you like best about Reputation Defender?** The tangible results of their work speak for themselves. **What do you dislike about Reputation Defender?** It took about 9 months to see results, but I'm grateful for the positive results in the end. **Recommendations to others considering Reputation Defender:** If you're really suffering from negative online presence, it's worth the money. **What problems is Reputation Defender solving and how is that benefiting you?** I was struggling with negative search results, and by the end of the 12-month contract, positives results were well above the negative results. ### 4. Highly Recommended for Online Privacy Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Reputation Defender?** Our company utilizes both the ExecutivePrivacy Premium subscription for employees, as well as Active Privacy. The best part of the service is the high-quality engagement with our POC, Doug Hansen. The entire ReputationDefender team is fantastic. Doug always provides a rapid response and swift solution to our requests. Our team is confident in the service, given Doug's high level of customer service and support. **What do you dislike about Reputation Defender?** Honestly, there is not an aspect of the service that our team dislikes. Any issues have been swiftly and expeditiously resolved. **Recommendations to others considering Reputation Defender:** I highly recommend ReputationDefender as an essential part of executive privacy and employee privacy management. While certain tiered levels are an investment, for our company it is the first recommendation for PII management and removal. **What problems is Reputation Defender solving and how is that benefiting you?** ReputationDefender is helping us remove online PII for executives and employees in an efficient and expeditious manner. ### 5. Excellent service provided and communication was impeccable **Rating:** 4.5/5.0 stars **Reviewed by:** Sophie R. | Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Reputation Defender?** Mark was a delight to deal with, even though the subject was sensitive. **What do you dislike about Reputation Defender?** That I can't text him on the weekend with problems! I did and to be fair they responded! **Recommendations to others considering Reputation Defender:** Mark is a great account manager and I would say if you need help with reputation defending then RD is the best as I shopped around a lot and they offered the most concise package and value for money. **What problems is Reputation Defender solving and how is that benefiting you?** RD helped a client with her reputation and they effectively did this by creating content to take away attention from bad press. ### 6. ReputationDefender. It just works. **Rating:** 4.5/5.0 stars **Reviewed by:** Trey T. | Chief Information Security Officer (CISO), Sr. Director, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2022 **What do you like best about Reputation Defender?** Simple. We have a mix of self-serving users and users we support directly. Both patterns are very low static. **What do you dislike about Reputation Defender?** Honestly I don't have anything. They do what they said they would do. **Recommendations to others considering Reputation Defender:** I would have the users (whoever is being protected) enter the information directly into the system. It is very simple and just as easy for them to enter as it is to send it to you. **What problems is Reputation Defender solving and how is that benefiting you?** Executive protection by scrubbing data from data brokers. Continued monitoring so we have piece of mind. ### 7. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2020 **Describe the project or task Reputation Defender helped with:** Remove negative URLs from various sites **What do you like best about Reputation Defender?** Customer service was brilliant. My account manager Mark Reynolds was clear and concise with the strategy to adopt with the removal of false online negatives. He was an experienced and calming influence when I saw these posts against me. **What do you dislike about Reputation Defender?** There were no dislike, RD met my requirements. **Recommendations to others considering Reputation Defender:** I had an account manager who always responded on time. He had been forward-thinking when looking for solutions; I cannot fault his commitment. Mark Reynolds has been brilliant and I'm grateful for all his effort. Highly recommend the various solutions they offer. **What problems is Reputation Defender solving and how is that benefiting you?** Reputation management, removing negatives online. ## Reputation Defender Discussions - [What is ReputationDefender used for?](https://www.g2.com/discussions/what-is-reputationdefender-used-for) - [View Reputation Defender pricing details and edition comparison](https://www.g2.com/products/reputation-defender/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A53%3A14+-0500&secure%5Bsession_id%5D=ce185709-f70c-4e17-aecb-50125614bdb7&secure%5Btoken%5D=f4434e3bad0163810a8c972ea525192b269ed5d67c800b8677c8db0b86f0c9d9&format=llm_user) ## Reputation Defender Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Reputation Defender Alternatives - [Otter PR](https://www.g2.com/products/otter-pr/reviews) - 4.9/5.0 (202 reviews) - [WebiMax](https://www.g2.com/products/webimax/reviews) - 4.8/5.0 (27 reviews) - [NetReputation](https://www.g2.com/products/netreputation-netreputation/reviews) - 5.0/5.0 (1 reviews)