Relanco Reviews & Product Details

Here's a version that clearly clears 250 words: Relanco is invoice payment reminder software for small contracting businesses in Canada. It is designed for tradespeople including plumbers, electricians, HVAC technicians, and general contractors. Relanco connects to QuickBooks Online and FreshBooks via API integration. Once connected, it monitors invoices for overdue status and sends automated payment reminders to clients by SMS, email, or both. Reminders follow a customizable sequence with configurable timing, channels, and message tone per step. When a payment is recorded in the connected accounting software, scheduled reminders for that invoice are cancelled automatically. The default reminder sequence includes five steps, starting before the invoice due date and escalating at intervals over the following two weeks. Each step can be configured independently for delivery channel and tone. Five tone levels are available, ranging from friendly to firm. Users can add or remove steps, adjust day offsets, and set the delivery channel per step to SMS, email, both, or skip entirely. The software supports bilingual operation in English and French. Client reminders are sent in the language associated with each client's profile, independent of the contractor's language preference. Message templates are provided in both languages for each tone level. Users can override default templates with custom message text per step and per language. Clients and invoices can be added manually through the dashboard or imported by CSV, so the software functions without an accounting integration. Reminder delivery is restricted to business hours. No messages are sent between 9 PM and 8 AM Eastern time. Key capabilities: - Automated SMS and email payment reminders - Integration with QuickBooks Online and FreshBooks - Bilingual support, English and French - Customizable reminder sequences, channels, and timing - Five message tone levels per step - Manual client and invoice entry - CSV import Relanco is a web-based SaaS application. Pricing starts at $29 per month.