---
title: ReferenceConnect AI Reviews
meta_title: 'ReferenceConnect AI Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 10 reviews by the users' company size, role or industry to
  find out how ReferenceConnect AI works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 10
  scale: '5'
date_modified: '2026-05-13'
parent_category:
  name: Insurance
  url: https://www.g2.com/categories/insurance
---

# ReferenceConnect AI Reviews
**Vendor:** Vertafore  
**Category:** [Other Insurance Software](https://www.g2.com/categories/other-insurance)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 10
## About ReferenceConnect AI
ReferenceConnect AI™ is an AI insurance knowledge base tool designed to help independent agencies, MGAs, and carriers move faster, decide with confidence, and keep business moving. It brings together trusted industry knowledge and AI powered, conversational search so you can turn questions into answers in seconds. Instead of working across fragmented systems and manual processes, you move from research to decision with speed and clarity. The result is stronger performance across your workflow, greater confidence in every decision, and the momentum you need to drive real distribution velocity. What you gain with ReferenceConnect AI: - AI powered knowledge. Ask questions and get clear, contextual answers instantly. ReferenceConnect AI surfaces coverage information, risk insights, and supporting industry guidance in seconds, so you can move from question to action without hesitation. - Centralized knowledge base. Stay informed on regulatory updates and industry news without slowing down. With access to more than 1 million documents from over 75 trusted sources, including ISO, NCCI, and IRMI, all in one place. - Essential tools and forms. Work without interruption. Access ISO and ACORD forms alongside tools like PPCS and GL loss cost look up directly in your workflow. You validate details, improve accuracy, and keep work moving forward without having to switch systems. Faster decisions and outcomes. Use conversational, AI powered search to find what you need up to 80% faster. Refine questions, explore answers, and get to the right information quickly. ReferenceConnect AI is built directly into Vertafore’s AgencyOne experience, connecting your workflows across solutions including AMS360, Sagitta, BenefitPoint, QQCatalyst, RiskMatch, and PL Rating. You stay in one unified environment, reducing manual steps and keeping work flowing without interruption. With intelligence delivered in the moments that matter, you move faster, improve performance, and build trust across every interaction. This is how ReferenceConnect AI helps you build distribution velocity, with speed, performance, and confidence working together to drive your business forward.




## ReferenceConnect AI Reviews
  ### 1. One Place to View Carrier Appetite & Classes for GL and Workers’ Comp

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about ReferenceConnect AI?**

It’s one spot to see carrier appetite & classes for general liability & workers compensation

**What do you dislike about ReferenceConnect AI?**

That if you use a carrier that also uses reference connect for forms your personal reference connect goes to their system & doesn’t change back

**What problems is ReferenceConnect AI solving and how is that benefiting you?**

Takes less time to research or remember carrier’s appetite

  ### 2. Vertafore ReferenceConnect

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dan S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2025

**What do you like best about ReferenceConnect AI?**

Variety of resources all in one place at our finger tips

**What do you dislike about ReferenceConnect AI?**

Need to have a single search field, which I heard is on the road map

**What problems is ReferenceConnect AI solving and how is that benefiting you?**

ISO form content

  ### 3. RC Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about ReferenceConnect AI?**

The wealth of knowledge and information available at your request.

**What do you dislike about ReferenceConnect AI?**

I have not found any downfalls to the system to date.

**What problems is ReferenceConnect AI solving and how is that benefiting you?**

We use reference connect as our trusted research source when searching up terms or case studies.

  ### 4. Helpful & Comprehensive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** April 13, 2021

**What do you like best about ReferenceConnect AI?**

The ability to dig in on a risk and know what to look for when meeting with a company.

**What do you dislike about ReferenceConnect AI?**

It is a little clunky to navigate efficiently, not everything is stored logically together (at least not in the way my brain works)

**Recommendations to others considering ReferenceConnect AI:**

This is a great tool for risk management professionals.  It allows them to dig into an industry (and get pretty granular regarding the sub-industries you want to look into).  The information is very helpful when trying to understand what questions we should ask the prospect when digging into their risk and gathering information that will be important to the carrier.

**What problems is ReferenceConnect AI solving and how is that benefiting you?**

Team ability to research a risk, ask good questions proactively, especially helpful for newer colleagues but beneficial for all!

  ### 5. Great resource

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2023

**What do you like best about ReferenceConnect AI?**

Easy to find information and detailed exposure information

**What do you dislike about ReferenceConnect AI?**

Old Scholl formating and that is about it

**What problems is ReferenceConnect AI solving and how is that benefiting you?**

Information that isn't easily gleened from other sources

  ### 6. Super easy tool to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kait P. | Commercial Lines Support Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2022

**What do you like best about ReferenceConnect AI?**

Super easy to use, navigate. Has lots of info to help you. My favorite use is to find class codes while quoting

**What do you dislike about ReferenceConnect AI?**

Not much that I dislike about the site, it does the job and it's very simple to use. I have no complaints!

**What problems is ReferenceConnect AI solving and how is that benefiting you?**

The biggest problem RC helps me with is class codes. This tool helps me complete quoting much quicker

  ### 7. Reference Connect allows me to check codes, rules and premium determination information quickly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kim S. | Vice President, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2022

**What do you like best about ReferenceConnect AI?**

The ability to go directly to the topic I'm interested in exploring.

**What do you dislike about ReferenceConnect AI?**

RC doesn't allow me to highlight or bookmark sections of the CLM that I refer to often.  It would be great if each user had the ability to customize their Reference Connect experience.

**Recommendations to others considering ReferenceConnect AI:**

None

**What problems is ReferenceConnect AI solving and how is that benefiting you?**

Properly classifying risks quickly.   Ability to provide Underwriters with pertinent ISO rules/exemptions when there is an underwriting dispute.  I'm not sure our business has increased due to RC, but it does make it easier for staff to access ISO rules/classification tables.

  ### 8. RefCon Rocks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Donya D. | Director Of Technology Education, Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2022

**What do you like best about ReferenceConnect AI?**

Access to surveys and IRMIs, various other publications

**What do you dislike about ReferenceConnect AI?**

NA We are able to use ref con for our needs. We train on it every month.

**Recommendations to others considering ReferenceConnect AI:**

API addins

**What problems is ReferenceConnect AI solving and how is that benefiting you?**

Selling to customers is made easier

  ### 9. Useful tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2021

**What do you like best about ReferenceConnect AI?**

It is very useful to use in the insurance industry. For us all of the tips and tricks are stored here and it helps with amd

**What do you dislike about ReferenceConnect AI?**

I dislike that sometimes it can be tricky to navigate

**What problems is ReferenceConnect AI solving and how is that benefiting you?**

I like that it keeps all useful tricks and tips in one place

  ### 10. Not user friendly

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2019

**What do you like best about ReferenceConnect AI?**

The program is not user friendly. The search engine to find forms and endorsements is tedious. 

**What do you dislike about ReferenceConnect AI?**

Besides the search engine not being intuitive the overall platform itself needs improvement . Not user friendly 

**What problems is ReferenceConnect AI solving and how is that benefiting you?**

None,not efficient takes to long to find information. 


## ReferenceConnect AI Discussions
  - [What is ReferenceConnect used for?](https://www.g2.com/discussions/what-is-referenceconnect-used-for)

- [View ReferenceConnect AI pricing details and edition comparison](https://www.g2.com/products/referenceconnect-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-22+12%3A13%3A37+-0500&secure%5Bsession_id%5D=183f8108-1ce7-459c-8155-42c1283d20ea&secure%5Btoken%5D=9362d59a184bdd386575d2674d38f9727f1c6ff3a0b2fb076328ac6926b27937&format=llm_user)


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