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Redis Software Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

User Insights

Average based on 137 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Redis Software Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Redis Software, and what problem is it built to solve?

Redis Software is an in-memory database for cloud and on-premises deployments. It is built to help applications access data quickly, with uses that include caching and vector search.

What company sizes and industries is Redis Software the best fit for?

Redis Software appears across a range of company sizes, with the strongest representation among smaller businesses. The industries that show up most prominently include technology and software, alongside several other sectors.
  • Company size — Small businesses: The most prominent size segment.
  • Company size — Mid-market and enterprise: Both are represented, including organizations with more than 1,000 employees.
  • Industry — Technology and software: Information technology and services and computer software are especially prominent.
  • Industry — Other represented sectors: Internet, financial services, telecommunications, and computer games also appear.

How long does it take to implement Redis Software across a team?

Implementation time varies with the scope of the setup, but reported go-live ranges most often fall within a month. More involved deployments can take longer.
Time to go live Relative frequency
Less than 1 month Most common
Less than 1 day Also common
1–3 months Occasional
3–6 months Occasional
6–12 months Occasional
More than 12 months Less common

What customer support options does Redis Software provide, and how do users find the overall support experience?

Redis Software provides email/help desk, knowledge base, and phone support, along with 24/7 live-rep support. The support experience is mixed: users value community and documentation resources, while some find documentation or troubleshooting guidance difficult to work through.

What is the experience like for teams switching to Redis Software from another tool?

Switching to Redis Software has been driven by a need for faster access, simpler operation, or capabilities beyond basic caching. In place of tools such as Memcached, relational databases, and message brokers, Redis has offered fast key-value access, additional data structures, and features such as persistence and publish/subscribe messaging. The transition is described as straightforward in some cases, though teams may need to adapt their data model and learn Redis-specific commands.

What tools and platforms does Redis Software integrate with, and how do these integrations help users get more value from the product?

Redis Software offers 4 integrations, spanning developer frameworks and API management tools.
  • Developer frameworks: Express.js, Node.js, and Symfony.
  • API management: Kong Konnect.
These connections let teams add Redis to application and API workflows, often using it for caching and shared data without reshaping the broader stack. Users describe Redis integrations as helping reduce database calls and speed up application responses.

What features or capabilities could make Redis Software even more useful?

The most useful improvements would make Redis Software easier to operate and more approachable for teams as their deployments grow.
  • More capable visual tools for inspecting keys, values, and operational metrics would make day-to-day management less dependent on the command line.
  • Clearer documentation, tutorials, and troubleshooting examples would help new users configure and debug Redis more confidently.
  • Simpler cluster setup and stronger cluster-management tooling would reduce the effort involved in scaling and operating distributed deployments.
  • Richer query and search capabilities would make it easier to work with data beyond direct key lookups.

Redis Software Reviews (137)

Reviews

Redis Software Reviews (137)

4.5
137 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Ashish M.
AM
Ashish M.
Senior Software Engineer
Small-Business (50 or fewer emp.)
"The Best In-Memory Database for Cache"
4.5/5
What do you like best about Redis Software?

Speed !!, as Redis is an in-memory DB, it is very fast, which is its USP. It is very simple to use, just need to insert data in a key-value format, and it will work. Redis can also be used primary database but I have used it as caching only. the key-value read operation is very fast probably in a few milliseconds. Review collected by and hosted on G2.com.

What do you dislike about Redis Software?

very few apps where you don't dislike anything, Redis is one of them, I am using Redis for the last 2 years, yet found nothing to dislike. In the case of a large value, it may take a few extra milliseconds to process. Review collected by and hosted on G2.com.

Abhishek J.
AJ
Abhishek J.
Jr. Full Stack Developer
Enterprise (> 1000 emp.)
"Used Radis for Cache Implementation"
4/5
What do you like best about Redis Software?

I used redis in my project for implementing the cache mechanism. it is very fast and reliable. Also like the redis command line (redis cli) easy to add, remove and update the value in the redis server. Review collected by and hosted on G2.com.

What do you dislike about Redis Software?

In redis command line when we start writing any command it will not give any suggestions or automatically fill the command like other cli tools we can use tab button it will automatically fill the remaining command. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Best in-memory database experience"
5/5
What do you like best about Redis Software?

The speed and simplicity are amazing. Easy to understand and implement. Stores data in memory, therefore, can perform a huge number of read and write operations per second. Review collected by and hosted on G2.com.

What do you dislike about Redis Software?

If the system abruptly restarts, data is lost. If we enable real-time data backup to disk in order to avoid the above issue, resource utilization skyrockets. Also, logging makes things run slower. Review collected by and hosted on G2.com.

Verified User in Food Production
UF
Verified User in Food Production
Small-Business (50 or fewer emp.)
"Speed up your app"
5/5
What do you like best about Redis Software?

Redis is highly stable, and when caching the data, it increases application speed by a considerable amount. It is highly reliable, easy to set up, widely used, and beginner-friendly. The community support is good. Review collected by and hosted on G2.com.

What do you dislike about Redis Software?

It does not support a variety of data types, so you'll have to do the conversion while writing and reading from it. Review collected by and hosted on G2.com.

Sezer D.
SD
Sezer D.
Senior Software Engineer
Mid-Market (51-1000 emp.)
Originally submitted 12/24/2021
"Cache for best redis"
5/5
What do you like best about Redis Software?

It is in a good position in terms of cache performance and usage in the market. The most ideal storage to store your keys and values. Review collected by and hosted on G2.com.

What do you dislike about Redis Software?

There is nothing I dislike about Redis in general. It is quite useful. There are many client leir and management tools connected by the software. Review collected by and hosted on G2.com.

Ankit L.
AL
Ankit L.
Node js developer
Small-Business (50 or fewer emp.)
"best caching in memory DB"
4/5
What do you like best about Redis Software?

too much lightweight with API interaction support in AWS and many other clouds services support many types of data types to match use case of many caching scenarios Review collected by and hosted on G2.com.

What do you dislike about Redis Software?

Single thread nature hang sometimes on many request Not reliable for real time DB due to lack of session handling Documentation is not proper to understand deeply Review collected by and hosted on G2.com.

Seung Cheol Kim .
S
Seung Cheol Kim .
수석
Mid-Market (51-1000 emp.)
"Best caching solution"
4.5/5
What do you like best about Redis Software?

I was able to easily build a key value data store using redis. Using the replication function of redis 3.0, we were able to respond effectively to failures. Redis is used for session management of applications. It is also used to centrally manage meta data. Review collected by and hosted on G2.com.

What do you dislike about Redis Software?

You should keep in mind that Redis's cache TTL operates in a sampling manner. If you need to process Expired Event of a large amount of data, CPU usage may increase. Review collected by and hosted on G2.com.

Gabe L.
GL
Gabe L.
Head Developer
Small-Business (50 or fewer emp.)
"Perfect Documentation"
5/5
What do you like best about Redis Software?

I use the Redis API in my python web-stack and it is one of the slickest things I have ever had the pleasure of working with. The application that I maintain, deepquill.com, needs to serve a high volume of requests while doing continuous cloud-resource tracking/management and it all has to happen asynchronously, so naturally I turned to Redis for a high speed caching solution. At the time I knew only Postgres and Redis works very differently, so I was new to the whole system. The solution I needed to implement with this database wasn't exactly trivial either, so I was prepared to spend a good amount of time slogging through source code to learn what I needed to alter to get this module to work how I wanted it to. -- To this day I have not seen a single line of it's source code -- It's all there in the documentation, written in plain English with examples and use-cases galore! Even if there were a faster and more reliable caching solution on the market (which there isn't) , I would honestly still pick Redis if only for it's thorough and accessible documentation. Review collected by and hosted on G2.com.

What do you dislike about Redis Software?

The only downside I could identify with this solution is that it is not really meant to store data in a persistent form. At least not by default. Redis does everything in volatile memory (which is why it can be so fast) , and while it is easy to set it up to write your data to disk from time to time (it's maybe 3 lines of code tops), it can potentially be confusing to people who come from a more traditional database and expect their data to still be there after a power cycle. The only people who would really suffer from this misunderstanding are those didn't read the manual though, so don't be one of those and you'll be fine. Just be warned: if you want Redis to record your data in a persistent form, you have to explicitly tell it to do that. Review collected by and hosted on G2.com.

Muhammad Akbar H.
MH
Muhammad Akbar H.
Back End Developer
Small-Business (50 or fewer emp.)
"Because Redis can minimalizes resource using Caching"
4.5/5
What do you like best about Redis Software?

Redis is best for caching, easy to set up, and easy to use. I'm still new with Redis, but I really like Redis because Redis is really helping me to cache data, I usually use Redis on Heroku or on my local machine, it's really easy to setup Redis on Heroku because you can just select from the Heroku features you need, and select the Redis features, it really helps me to deploy an app to Heroku using Redis. Review collected by and hosted on G2.com.

What do you dislike about Redis Software?

No, I really like Redis, I don't think that I disliked Redis Review collected by and hosted on G2.com.

Shawn B.
SB
Shawn B.
Architecture Consultant
Mid-Market (51-1000 emp.)
"Scaled our Php Systems 100x and turned a 1 hour lag ELK cluster into realtime."
4.5/5
What do you like best about Redis Software?

It's an all-in-one Utility Pack that uses very little memory on startup. I have used it for storing XML hotel master data as table rows, while caching inventory as key/values and as a broker to improve performance for the ELK stack. The distributed cache makes it even faster when using multiple data centers across continents. Review collected by and hosted on G2.com.

What do you dislike about Redis Software?

It has a very old pre-compiled version for Windows. Review collected by and hosted on G2.com.

Questions about Redis Software? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity about 2 years ago

What is Redis used for?

0 Upvotes
1
Join the conversation
Ankush J.
AJ
Ankush Jain
•
Last activity almost 6 years ago

Is there any way to store JSON by not converting into string

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

Perceived Cost

$$$$$
Redis Software Comparisons
Redis Software Features
Data Model
Data Types
Auto Sharding
Auto Recovery
Data Replication
Integrated Cache
Role-Based Authorization
Audit Logs
Encryption