Having used the platform for campaign management, this reviewer appreciates the transparency in the process, allowing for better feedback and adjustments. There was a learning curve initially due to the need for careful alignment on the ideal customer profile.
View Full ReviewThe targeting is what stood out for me. The outreach didn't read like generic cold emails, and prospects often replied as if someone had actually taken the time to understand their business. I also liked being able to see how campaigns were performing without constantly asking for updates. Review collected by and hosted on G2.com.
There was a period early on where we refined our ICP more than I expected. It delayed launching by a few days, but looking back it probably helped avoid wasting outreach on the wrong audience. I would've liked a little more guidance during that stage. Review collected by and hosted on G2.com.
The personalization stands out. The email don't read like they are coming from a generic sequence, and you can tell they've actually looked into companies they're reaching out to. I also like being able to see how campaign are performing instead of wondering what's happening behind the scenes. Review collected by and hosted on G2.com.
Getting everything ready took a little more time than I expected. We went back and forth a few times refining our ICP before the first campaign launched, so it wasn't an instant start. Once everything was aligned, though, the process moved much more smoothly. Review collected by and hosted on G2.com.
I like that they don't rely on mass outreach. The targeting felt deliberate, and the messaging reflected enough research that replies came across as more genuine than what we'd seen from previous outbound campaigns. Review collected by and hosted on G2.com.
The onboarding took a little longer than I expected because they wanted to validate our ICP and messaging before launching. It made sense in hindsight, but if you're looking for campaigns to go live immediately, you'll need a bit of patience. Review collected by and hosted on G2.com.
The personalization stands out. Instead of sending the same message to everyone, the outreach reflects something relevant about the prospect's business, so responses feel much more genuine. Review collected by and hosted on G2.com.
Campaign adjustments weren't always immediate. A few updates took longer than I expected, although they usually explained the reasoning behind the changes. Review collected by and hosted on G2.com.
The targeting. Getting our enterprise profiles set up took some work, but once they were dialed in, the meetings our team books off this thing got a lot better. Review collected by and hosted on G2.com.
Setup for enterprise segmentation is slow. And a couple of the reporting views are rigid, I've had to export to a spreadsheet more than once to get what I wanted. Review collected by and hosted on G2.com.
They take feedback seriously. After we flagged the clinic profiles that weren't working, meeting quality picked up fast. Review collected by and hosted on G2.com.
First round of targeting was wider than we would have liked. Took a few cycles to tighten up. Review collected by and hosted on G2.com.
They actually listen to feedback. The first batch of meetings was hit or miss, we told them what was off, and the targeting tightened up within a couple cycles. Review collected by and hosted on G2.com.
Early campaigns went too wide. We burned a few weeks on segments that were never going to buy before it got fixed. Review collected by and hosted on G2.com.
Pricing provided by ReachIQ.
