I like all of the different compliance screens and how easy it is to keep track of documents. These screens make it easy to keep up to date with our compliance and it's easy to send emails to tenants from these screens to keep things up to date. The initial setup was very easy. Review collected by and hosted on G2.com.

I think having only one email or phone number for the contacts is a limitation. It would be better if there were multiple number or email areas to add different contacts so notices or reminder emails can go to different emails. Review collected by and hosted on G2.com.

I like that Re-Leased does everything needed for property management, including inputting expenses, lease, and tenant management, along with all the other tasks that come with property management. Review collected by and hosted on G2.com.

I definitely think the maintenance portal needs improvement. Our tradies find that the work orders are very small font, have very limited input, and there's no live work order feature. This makes it difficult for them to report back when there's an issue and ends up making it a bit of a three-way communication with us and the tenants. I would like it to work more like Tapi does in residential. Also, the initial setup was quite hard because we didn't have a lot of training videos, and we had to rely mostly on Re-Leased's training videos, which, thankfully, are much better now. Review collected by and hosted on G2.com.

I like that Re-Leased is accurate and good. I'm impressed with how they're always thinking of new ideas and pushing forward the boundaries, particularly with the tenant portal. It's really good because the tenant portal allows us to get tenants to respond directly with their queries, making it easier for us to answer quickly. Review collected by and hosted on G2.com.

We do have a few issues on the account side that have been raised. There's a problem with the automatic switching off of confirming invoices and generating them automatically. Some of our portfolio need to be generated automatically without checks, while others need to be checked. This inconsistency seems to be causing a bit of a problem. Review collected by and hosted on G2.com.

I have found Re-Leased to be a very superior product for property management. The support is fantastic, typically responding the same day, and I appreciate that they are very open to ideas and take every individual process onboard. The ease of use makes everyday tasks a breeze. Having almost instant support makes my job easier by solving issues as they arise instead of waiting two business days for help. The initial setup was very easy too. Review collected by and hosted on G2.com.

I find that maintenance requests via the app need better integration to Credia. Review collected by and hosted on G2.com.

I enjoyed how customisable it is. We were able to add/ remove items and make it suited to exactly what was needed.

I also liked the structure of the sessions- where I would share my screen so it was more interactive learning. Review collected by and hosted on G2.com.

The data upload not being correct. - I found it hard when first using the system, checking that the data upload was correct. As I was new to the system, I didn't know all the areas that I needed to check properly in order for it to be validated properly. As we went through the sessions, we found some incorrect data that I had missed to begin with. Review collected by and hosted on G2.com.

I like how Re-Leased integrates everything I need, regardless of the actions required. Whether it's maintenance tasks, accounting, compliances, work orders, or quote requests, it's all in one place. This integration makes it much simpler since I only have to go to one place for everything. Review collected by and hosted on G2.com.

I don't like that we have to enter data for a contact separately for each of our entities. Additionally, only one of our entities synchronizes with Xero, so this isn't being addressed at the moment. The initial setup was a nightmare. Review collected by and hosted on G2.com.

They are constantly upgrading their systems to meet customers’ requirements. They stay ahead of competitors by keeping up with current industry needs, such as cloud-based solutions and the adoption of AI. Review collected by and hosted on G2.com.

There have been a few issues with account reporting; however, due to the updates that are expected to be implemented over the next year or so, I believe these will be rectified. Review collected by and hosted on G2.com.

very formulaic and organised I like how once you learn the system you have got it down Review collected by and hosted on G2.com.

multiple contacts for the same person because it is really frustrating having to enter all the details multiple times Review collected by and hosted on G2.com.

What stands out most for me is how thoughtfully designed Re-Leased is. It’s not just software — it’s a genuine time-saver. I also appreciate how supportive the onboarding process was; the local rep, Atul Sharma, was fantastic. He walked me through every step with patience and professionalism, which made the whole experience even better. Review collected by and hosted on G2.com.

The only thing that initially threw me off was the volume of features — there’s so much it can do! But after some guidance from Atul and the Re-Leased team, I quickly realised how powerful that flexibility actually is. Review collected by and hosted on G2.com.

The product is constantly evolving and they’re always open to changes and user feedback. The team is always helpful. It’s user-friendly and can serve as a one-stop shop for all your property information. Review collected by and hosted on G2.com.

I don’t have anything I dislike about released. Review collected by and hosted on G2.com.