Raken Reviews (108)

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Reviews

Raken Reviews (108)

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4.6
108 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Raken for its ease of use and ability to streamline daily reporting, making it easier to manage projects and track progress. The app's customizable forms and integration of photos enhance communication between field and office, significantly reducing paperwork. However, some users note that the interface could be more visually appealing and easier to navigate.

Pros & Cons

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Alex V.
AV
Alex V.
Business Development
Small-Business (50 or fewer emp.)
"Raken Streamlined Our Daily Reporting and Field-to-Office Communication"
5/5
What do you like best about Raken?

We've had a great experience implementing Raken across our concrete construction projects. The platform has made daily reporting, time tracking, and project documentation much more organized and consistent. The mobile app is easy for our field crews to use, and the ability to capture photos, complete daily reports, and track labor in one place has improved communication between the field and office.

One of the biggest benefits has been having project information readily available and standardized across all of our jobs. The setup process was straightforward, and the support resources have been helpful whenever questions came up.

Overall, Raken has become a valuable tool for improving accountability, documentation, and efficiency throughout our projects. We look forward to continuing to use it as our team grows. Review collected by and hosted on G2.com.

What do you dislike about Raken?

We ran into a few bugs while our team was setting up their profiles, but they were resolved quickly with support from the Raken team. Review collected by and hosted on G2.com.

Ethan H.
EH
Ethan H.
Small-Business (50 or fewer emp.)
"Effortless Field Reporting and Communication Tool"
5/5
What do you like best about Raken?

I love using Raken on a daily basis for field reporting, punch list, and job organization due to its simplicity and effectiveness. It really enhances communication between field staff and office staff. The daily reporting and task features are invaluable, keeping us connected with every employee and all the different jobsites. The ease of setup and initiation was another highlight for me, making it accessible right from the start. It's so user-friendly! Review collected by and hosted on G2.com.

What do you dislike about Raken?

On the submittal feature, I would love to see some standardized forms that are prefilled. Review collected by and hosted on G2.com.

MP
Mitesh P.
Inspector
Mid-Market (51-1000 emp.)
"Easy, Handy Mobile Reporting and Signing—No Computer Needed"
5/5
What do you like best about Raken?

Easy to use and very handy. There’s no need to worry about writing things out manually. I can use my phone to write the report, and I don’t even need a computer to submit it and sign it. Review collected by and hosted on G2.com.

What do you dislike about Raken?

Sometimes it lags while I’m typing notes. I’m not sure whether this is only happening on my Android phone. Review collected by and hosted on G2.com.

jeffrey m.
JM
jeffrey m.
President
Small-Business (50 or fewer emp.)
"Streamlines Management with Real-Time Insights"
5/5
What do you like best about Raken?

I appreciate how Raken helps us gather all of our information like daily reports, photos, punch lists, and RFIs in one easy-to-use hub. It's been great all around for us because it allowed us to streamline 3 or 4 different management programs into one. The main dashboard is really useful as it lets all of the project managers view, in real time, all the activities of any given job site at any given time. Additionally, the onboarding team did a great job, getting us going in just a week. Review collected by and hosted on G2.com.

What do you dislike about Raken?

Time tracking still needs some work, and the integration with ComputerEase is definitely below par. The back-end work required to get the data out of Raken and into ComputerEase is frustrating. Review collected by and hosted on G2.com.

Response from Carolina Manos of Raken

Hi Jeffrey, thank you so much for taking the time to share such a detailed and thoughtful review of Raken!

It's great to hear that Raken has helped consolidate multiple construction management programs into one centralized platform. Having daily reports, photos, RFIs, and project documentation all in one easy-to-use hub — with a real-time dashboard giving your project managers full visibility across every job site — is exactly the kind of streamlined experience we set out to build for construction teams.

We're also glad to hear your onboarding experience was smooth and that your team was up and running within a week. Getting construction companies productive quickly is something our onboarding team works hard to deliver.

Our support and integrations teams work closely with customers to optimize these workflows, and we'd love to connect with you directly to better understand your specific setup and help streamline the data flow between Raken and ComputerEase as much as possible.

Please don't hesitate to reach out to us at help@rakenapp.com or call us at +1 866-438-0646 — we're committed to making sure Raken continues to deliver the value your team deserves.

Thank you again for choosing Raken, Jeffrey. We look forward to continuing to support your projects!

Junior V.
JV
Junior V.
General Manager
Small-Business (50 or fewer emp.)
"Frequent Issues Dampen Raken's Usability"
0.5/5
What do you like best about Raken?

I appreciate how easy the initial setup of Raken was for my team. We integrated it with our accounting software effortlessly, as we didn't have to do anything besides linking it. Everything uploaded by itself, simplifying the process. Review collected by and hosted on G2.com.

What do you dislike about Raken?

The app has a lot of issues, with something new happening every day. The app doesn't work very well. The time tracking feature is problematic; the guys cannot always see the options to clock in. Sometimes the app doesn't work at all, they struggle to clock out, or the app freezes. There's also not enough signal for the app to work, causing too many issues. Review collected by and hosted on G2.com.

Response from Carolina Manos of Raken

Thank you for your review! We're thrilled to hear that Raken's setup and integration experience has been seamless for your team — effortless onboarding and smooth accounting software integration are core to what we build for construction teams.

We hear your feedback on reliability and are continuously investing in performance improvements to make sure Raken works dependably in the field, even in connectivity-challenged environments. Our team is committed to delivering the stable, fast experience your crews count on every day.

We'd love to connect and make sure you're getting the most out of Raken's scheduling, time tracking, and field management tools. Reach out to us at support@rakenapp.com — we're here to help.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Easy to Use and Teach—Integrating Everything into Raken"
5/5
What do you like best about Raken?

We’re integrating everything we use into Raken, and we’re moving over all our other storage and project management tools as well. It’s easy to use, and it’s been easy to teach the field team how to work it into their daily routine. Review collected by and hosted on G2.com.

What do you dislike about Raken?

I don’t like the mobile app version because it feels truncated and isn’t very user-friendly. Review collected by and hosted on G2.com.

Response from Carolina Manos of Raken

Thank you so much for this review — and for the trust you're placing in Raken as your go-to platform for field management and project documentation. Hearing that it's been easy to teach your field team and that you're consolidating all your tools into Raken is exactly what we're here for.

We hear you on the mobile experience, and we want you to know that feedback is actively shaping our roadmap. We've invested heavily in the mobile app over the past year — including a fully redesigned Time Tracking experience, improved crew-based entry, and a new global navigation built specifically around how field teams work. We know there's more to do, and your input helps us prioritize.

If you ever want a walkthrough of what's new or have suggestions for specific workflows that feel clunky on mobile, our support team would love to connect. We're reachable at support@rakenapp.com or +1 866-438-0646.

Thanks again for growing with us — we're just getting started.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Versatile Time Tracking with Minor PC Limitations"
5/5
What do you like best about Raken?

I like how Raken tracks time well and also appreciate how many things it is capable of doing. The setup was easy as well, and overall, it's all good. Review collected by and hosted on G2.com.

What do you dislike about Raken?

When using it on the PC it doesn't allow us to clock in and out like on the app. Review collected by and hosted on G2.com.

Response from Carolina Manos of Raken

Thank you so much for this wonderful review and for sharing your early experience with Raken!

We're thrilled to hear that document and form uploads are already making a difference for your team. The ability to upload company forms, safety documents, and any other files your crew needs directly within Raken is one of our most valued features — keeping field workers informed and connected to the right information at the right time is exactly what we build for.

We're also glad to hear that clock-ins have improved for your workers. Seamless time tracking is at the core of Raken, and knowing your team is clocking in more efficiently from day one is a great sign.

Regarding your note about editing time entries while clocked in on the web app — great observation! Our support team would be happy to walk you through the available options for managing time entries so you can find the workflow that works best for your team. Feel free to reach out to us at help@rakenapp.com or call us at +1 866-438-0646 and we'll get you sorted right away.

We're excited to be part of your team's journey and look forward to continuing to support your daily reporting, time tracking, document management, and field-to-office communication as you grow with Raken. The best is yet to come!

Nicholas E.
NE
Nicholas E.
Project engineer
Small-Business (50 or fewer emp.)
"All-in-One Project Management That Keeps the Whole Team in Sync"
5/5
What do you like best about Raken?

A software where all of my project managing needs are easy accessible for both me and my team. It helps keep everyone knowledgeable on the current status of the job site Review collected by and hosted on G2.com.

What do you dislike about Raken?

There is nothing that I disliked about Raken Review collected by and hosted on G2.com.

"A Must-Have for Construction Site Reports"
4/5
What do you like best about Raken?

I find Raken incredibly valuable for creating daily reports and including pictures to better organize work sites. Its simplicity is a major asset, making it easy to create custom forms that ensure all our subcontractors submit consistent, universal-looking reports. This capability, especially the form customization, helps us gather necessary information efficiently, keeping everyone on the same page. The platform serves as a critical point of reference for tracking when specific tasks are completed, and the attached images serve as visual documentation, capturing what the field looked like before further work was done. These features collectively streamline communication and maintain order on a site with lots of work happening simultaneously. Review collected by and hosted on G2.com.

What do you dislike about Raken?

The requirement to sign in every time I access Raken on the computer is quite annoying. It would be much more convenient to have an option to remain signed in, especially since the mobile app version already offers this seamless experience. Review collected by and hosted on G2.com.

CH
Chad H.
Project Manager
Small-Business (50 or fewer emp.)
"Raken is a game changer"
4/5
What do you like best about Raken?

Raken has been a huge time saver. Daily reports, custom checklists, safety protocols, and photos are all streamlined, and I can get accurate updates from the field without chasing anyone down. The app is simple enough for the crews to use but gives me all the detail I need to stay on top of the job.

It keeps communication clear between the field and office, cuts down on paperwork, and helps projects run smoother overall. For me, it’s made managing multiple jobs a lot less stressful.

Kate and Cian have been great to work with. Review collected by and hosted on G2.com.

What do you dislike about Raken?

I don't have any major dislikes other than me needing to take the time to learn and implement all of the features. I would like to see some additional administrative project management tools. Some way I can track job cost and schedules. It would also be handy if the "incidents" feature was customizable and expandable in the same way checklists are. Review collected by and hosted on G2.com.