--- title: Rackspace Managed Services Reviews meta_title: 'Rackspace Managed Services Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Rackspace Managed Services works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 15 scale: '5' date_modified: '2026-10-07' parent_category: name: Professional Services url: https://www.g2.com/categories/professional-services-bd3033f2-37d6-456f-88bb-632ef5fc83f5 ---

Rackspace Managed Services Reviews & Provider Details

User Insights

Average based on 15 real user reviews.

Rackspace Managed Services Reviews (15)

Reviews

Rackspace Managed Services Reviews (15)

3.8
15 reviews
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Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"best hosting service"
3.5/5
What do you like best about Rackspace Managed Services?

they have excellent customer support and are always really quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Rackspace Managed Services?

They aren't as thorough when issues arise as I'd like Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
UC
Verified User in Civic & Social Organization
Small-Business (50 or fewer emp.)
"Number 1 customer service"
5/5
What do you like best about Rackspace Managed Services?

They are available 24/7 with call centers here in the US. Review collected by and hosted on G2.com.

What do you dislike about Rackspace Managed Services?

It can be expensive for public sector entities. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"It’s nice but bit outlook"
2.5/5
What do you like best about Rackspace Managed Services?

The ease of adding it onto my phone email accounts Review collected by and hosted on G2.com.

What do you dislike about Rackspace Managed Services?

Doesn’t save contacts as easily as other systems, events are complicated to sync to phone. Review collected by and hosted on G2.com.

AP
anthony p.
Small-Business (50 or fewer emp.)
"Hosting done right"
4/5
What do you like best about Rackspace Managed Services?

Simply not just a hosting site. There are many services that allows an MSP to utilize Rackspace for internal hosting of core infrastructure or customer hosted servers. The backup platform is very solid and the interface is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Rackspace Managed Services?

Integration with PSA platforms needs some thought. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Reliable Email Service"
5/5
What do you like best about Rackspace Managed Services?

For business purposes it's not buggy and gets the job done Review collected by and hosted on G2.com.

What do you dislike about Rackspace Managed Services?

As a gmail user for personal email I am not a lover of the overall look and feel. Layout appears very busy and takes a bit of hunting to find what you need to do. Review collected by and hosted on G2.com.

Pricing

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