Great customer support-- they are responsive, and efficient. Also, it's secure, simple, and easy to use and you don't have to lose a lot of time figuring out how to set it up! Given that you can reach so many more people at one time, and it's automated, it is a real time saver. Lastly, it's a great way to follow up efficiently. Review collected by and hosted on G2.com.
There are certain features that I use on Gmail such as hangouts that I wish it had. And do think in some ways Gmail is easier to use as people are already on the browser. Also, price could be cost prohibitive for some but I think it's worth the price! Review collected by and hosted on G2.com.



