
I like that it builds a searchable knowledge base organically. Instead of information getting lost in email threads or chat messages, Q&A pairs are saved and accessible for future reference, which is great for documenting processes. Review collected by and hosted on G2.com.
The formatting options in the answers can feel a bit limited compared to a full Confluence page. Sometimes I want to add more complex tables or layouts to an answer but feel restricted. Review collected by and hosted on G2.com.