Having used the platform for managing manufacturing data, this reviewer finds it easy to navigate and integrate with other systems. Training materials are difficult to access, and the support ticket resolution process can be slow.
View Full ReviewThe customer support they provide is outclassed. They cater to our needs. Review collected by and hosted on G2.com.
It's important to validate all modules and reports before adopting the system and negotiate a detailed list of features and requirements. Review collected by and hosted on G2.com.
We enjoyed the ease of use on the platform and the customer service aspect the CEBOS division of QAD provided. CEBOS provided us with the insight of our global manufacturing division and provided proactive solutions issues we are coming across in the manufacturing side. Review collected by and hosted on G2.com.
Currently do not have any issues with the CEBOS product or team. They provided the best customer service and product to overdelivery our needs. Currently do not have a plan with then currently ever since a competitor provided a better rate. Review collected by and hosted on G2.com.
The app builder is far and beyond the best feature of QAD. I don't know if it's standard in CEBOS but it allows for more flexible creation of applications for data management and communications. I wish it did some stuff better but it's decent. Review collected by and hosted on G2.com.
The project management team is great but a little less responsive than I would like. They've gone above and beyond with some items but tend to revert back to dropping communication what I would consider frequently. Review collected by and hosted on G2.com.
Configurability without requiring a trained programmer. Simple but rich interface Workflow Process setup Process builder The Documents Module allows very quick record creation and retrieval The gauge module provides very good capabilities and functionality. It was fairly easy to train on. Review collected by and hosted on G2.com.
APQP reports were not functional in the Silverlight version we purchased Setup via loadsheets for APQP was not established and highly problematic Miscellaneous process bugs causing serious problems with some modules including the Training module. The CAPA module was not configurable enough to make it useful for us so we stopped using it. Overlays/header & footer in PDF's generated by documents is poor and not configurable to what we desire such as auto-inserted print date Review collected by and hosted on G2.com.
Dashboard widgets made it easy to review important document change information at a glance. Admins can monitor items across multiple processes with ease. Review collected by and hosted on G2.com.
Effective usability of this software was limited to power-users and administrators. System navigation was not intuitive enough for infrequent users to master. Review collected by and hosted on G2.com.
I like the ease of having real time KPI's as well as the lack of constant repeats of data entry. Because we are always doing the same thing over and over we have had less errors with data entry with this management system in place, plus it makes everything uniform Review collected by and hosted on G2.com.
I don't have anything I dislike, other than not being able to link our Maine location to this system Review collected by and hosted on G2.com.
Module Integration, configurable lists, Process Builder, filters and layouts, Interface Review collected by and hosted on G2.com.
Slow to log in, slow to refresh results when sorting or searching within results, buggy, poor external integration, Language support is poor and doesn't work well. Outputs of some modules don't work. Review collected by and hosted on G2.com.
Good documentation tracking and history. Notification for obsolete documents. Review collected by and hosted on G2.com.
Approval paths can be troublesome and are not saved. Have to recreate for each doc. Review collected by and hosted on G2.com.
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