---
title: PureCloud for Sugar CRM Reviews
meta_title: 'PureCloud for Sugar CRM Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how PureCloud for Sugar CRM works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---

# PureCloud for Sugar CRM Reviews
**Vendor:** Softphone.it  
**Category:** [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace)
## About PureCloud for Sugar CRM
The Sugar Connector for PureCloud integrates the Genesys PureCloud Solution with the Sugar CRM. Via a simple click contact center agents can access customer relationship data and hence provide for a more informed service, make more informed decisions, and ultimately increase the productivity of the agent and the satisfaction of the customer.






- [View PureCloud for Sugar CRM pricing details and edition comparison](https://www.g2.com/products/purecloud-for-sugar-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+14%3A32%3A07+-0500&secure%5Bsession_id%5D=d3520152-cf8a-47ac-bf46-ac3f2ecaeba4&secure%5Btoken%5D=f4c11e4c3f454197744c8f1424b8bcade18effeaa070c3c551ae370148de4d01&format=llm_user)

## PureCloud for Sugar CRM Features
**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making