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ProSites Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the friendly support from the ProSites team, appreciating their willingness to assist and adapt to needs. (2 mentions)
Users value the affordable pricing of ProSites, especially appreciating the benefits of bundle deals. (1 mentions)
Users value the special attention to detail provided by Chris Mehlert, making the process efficient and easy. (1 mentions)
Users love the friendly and attentive customer support at ProSites, enhancing their experience with helpful communication. (1 mentions)
Users appreciate the design quality of ProSites, benefiting from a professional, clean website tailored for their needs. (1 mentions)
Users find ProSites to be expensive and seek more affordable options for customizations and upgrades. (1 mentions)
Users desire greater customization options in ProSites to enhance flexibility and reduce costs for upgrades. (1 mentions)
Users desire improved response times for support to enhance their experience with ProSites, particularly regarding waiting times. (1 mentions)

Top Pros or Advantages of ProSites

1. Friendly
Users value the friendly support from the ProSites team, appreciating their willingness to assist and adapt to needs.
See 2 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great team with amazing customer service"

What do you like about ProSites?

The team helping to create the website are always very helpful and ready to change whatever you need.

Verified User
P

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Prosites does it all!"

What do you like about ProSites?

Molly & Alex!!! Most of the staff are incredibly friendly & take their time to explain in detail any questions that you may have. They will sc

2. Affordable
Users value the affordable pricing of ProSites, especially appreciating the benefits of bundle deals.
See 1 mentions

See Related User Reviews

SW

Sybil W.

Small-Business (50 or fewer emp.)

4.0/5

"Helping with SEO and online presence"

What do you like about ProSites?

I like to value and pricing with the bundle deal we have.

3. Attention to Detail
Users value the special attention to detail provided by Chris Mehlert, making the process efficient and easy.
See 1 mentions

See Related User Reviews

Christine D.
CD

Christine D.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptionally Responsive Team Makes Everything Easy"

What do you like about ProSites?

The team is very responsive and has made this process so easy! Chris Mehlert has been great and I appreciate the special attention to detail that he

4. Customer Support
Users love the friendly and attentive customer support at ProSites, enhancing their experience with helpful communication.
See 1 mentions

See Related User Reviews

Verified User
P

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Prosites does it all!"

What do you like about ProSites?

Molly & Alex!!! Most of the staff are incredibly friendly & take their time to explain in detail any questions that you may have. They will sc

5. Design Quality
Users appreciate the design quality of ProSites, benefiting from a professional, clean website tailored for their needs.
See 1 mentions

See Related User Reviews

Verified User
G

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Online Presence with Comprehensive Features"

What do you like about ProSites?

I appreciate how ProSites allows me to effectively manage my online presence by providing a clean, professional website along with tools for SEO, pati

Top Cons or Disadvantages of ProSites

1. Expensive
Users find ProSites to be expensive and seek more affordable options for customizations and upgrades.
See 1 mentions

See Related User Reviews

Verified User
G

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Online Presence with Comprehensive Features"

What do you dislike about ProSites?

I would like ProSites to offer more flexibility with customizations and make certain upgrades or changes less costly. Having faster response times for

2. Limited Customization
Users desire greater customization options in ProSites to enhance flexibility and reduce costs for upgrades.
See 1 mentions

See Related User Reviews

Verified User
G

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Online Presence with Comprehensive Features"

What do you dislike about ProSites?

I would like ProSites to offer more flexibility with customizations and make certain upgrades or changes less costly. Having faster response times for

3. Long Waiting Time
Users desire improved response times for support to enhance their experience with ProSites, particularly regarding waiting times.
See 1 mentions

See Related User Reviews

Verified User
G

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Online Presence with Comprehensive Features"

What do you dislike about ProSites?

I would like ProSites to offer more flexibility with customizations and make certain upgrades or changes less costly. Having faster response times for

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ProSites Reviews (7)

Reviews

ProSites Reviews (7)

4.9
7 reviews
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Christine D.
CD
Christine D.
Business Manager
Small-Business (50 or fewer emp.)
"Exceptionally Responsive Team Makes Everything Easy"
5/5
What do you like best about ProSites?

The team is very responsive and has made this process so easy! Chris Mehlert has been great and I appreciate the special attention to detail that he gives. Review collected by and hosted on G2.com.

What do you dislike about ProSites?

I can't think of anything I dislike. So far the process has been seamless. Review collected by and hosted on G2.com.

Verified User in Alternative Medicine
AA
Verified User in Alternative Medicine
Small-Business (50 or fewer emp.)
"Highly Recommend ProSites!"
5/5
What do you like best about ProSites?

What I like best about ProSites is how easy they make everything—from website updates to patient communication and marketing. Their team is super responsive and helpful, and I love that they actually understand the dental industry. It saves me a lot of time and stress knowing they’re taking care of the tech side while I focus on patients. Review collected by and hosted on G2.com.

What do you dislike about ProSites?

If I had to pick something, it would be that some updates to the website can take a bit longer than expected. But overall, their team is good about communicating and getting things done right, so it's not a major issue. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
EH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Great team with amazing customer service"
5/5
What do you like best about ProSites?

The team helping to create the website are always very helpful and ready to change whatever you need. Review collected by and hosted on G2.com.

What do you dislike about ProSites?

I don't have any dislikes so far. They are honestly a good company to create a first time website with. Review collected by and hosted on G2.com.

SW
Sybil W.
Office Manager
Small-Business (50 or fewer emp.)
"Helping with SEO and online presence"
4/5
What do you like best about ProSites?

I like to value and pricing with the bundle deal we have. Review collected by and hosted on G2.com.

What do you dislike about ProSites?

I don't like the generic content that is posted to our social media. Review collected by and hosted on G2.com.

Verified User in Medical Practice
PM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Prosites does it all!"
5/5
What do you like best about ProSites?

Molly & Alex!!! Most of the staff are incredibly friendly & take their time to explain in detail any questions that you may have. They will schedule many meetings with you to make sure that the services that you are paying for are working the way you want them too. They also send random emails out with great reminder ideas for the office to implement to help attract patients. Review collected by and hosted on G2.com.

What do you dislike about ProSites?

Nothing, they have been great so far!!!! Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
CH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Marketing Assistance"
5/5
What do you like best about ProSites?

Responsiveness to the emails and phone calls. Review collected by and hosted on G2.com.

What do you dislike about ProSites?

Need more time to change items without charges, Review collected by and hosted on G2.com.

Dr. Hadie R.
DR
Dr. Hadie R.
Small-Business (50 or fewer emp.)
"Great services from Prosites"
5/5
What do you like best about ProSites?

Responsiveness of the staff/account managers Review collected by and hosted on G2.com.

What do you dislike about ProSites?

Ease of use and ability to edit the website personally. Review collected by and hosted on G2.com.
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