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Proofpoint ZenGuide Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

15 months

User Insights

Average based on 337 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Proofpoint ZenGuide Reviews (337)

Reviews

Proofpoint ZenGuide Reviews (337)

4.5
337 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Training at its finest."
5/5
What do you like best about Proofpoint ZenGuide?

It was an extensive training to follow with ease. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

There is not one item I disliked about the training. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Proofpoint PSAT Ease of Use"
4.5/5
What do you like best about Proofpoint ZenGuide?

PSAT is easy to setup and start campaigns Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

As an admin, the product is easy to setup, no complaints here Review collected by and hosted on G2.com.

Verified User in Consumer Goods
IC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"great Awareness tool"
5/5
What do you like best about Proofpoint ZenGuide?

really helpful and all awareness is at the correct level for all users Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

nothing, the tools can adapt nicely to our needs Review collected by and hosted on G2.com.

DR
David R.
IT Manager
Mid-Market (51-1000 emp.)
"The solution to assess the maturity of the company in terms of cybersecurity"
5/5
What do you like best about Proofpoint ZenGuide?

The resources provided are very extensive and above all, I highlight the customer service. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

I think there should be personalized training for new clients, so they can exploit the resources from minute one. They always have the option to resort to the sessions available on the platform to refresh their knowledge. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"A great training and awareness product."
5/5
What do you like best about Proofpoint ZenGuide?

The multitude of templates and the report capabilities, also the integration with the other Proofpoint products. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

There is nothing I dislike about it. It works as intended. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Powerful, but culturally not ideal for non-US customers."
2.5/5
What do you like best about Proofpoint ZenGuide?

There a lot of capabilities that can be leveraged. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

Current iteration is very 'Dry' and very 'american' for a UK customer. Review collected by and hosted on G2.com.

Response from Paul Chavez of Proofpoint ZenGuide

Thank you very much for taking the time to review our solution. At Proofpoint, we place a high value on the opinions of our customers, and we appreciate your input. Additionally, your insights help us enhance our solutions to better meet your needs. With that said, you noted concerns regarding our content specific to your region and our team would be very interested in understanding your specific concerns. We continuously create new content based on current threats and security trends but gaining your insights would be valuable. If you are interested in providing additional details, please don't hesitate to reach out at psat-feedback@proofpoint.com – I'd be delighted to connect with you directly or connect you with the right people.

Thanks,

Paul

Verified User in Legal Services
AL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"PSAT/TRAP Review"
4/5
What do you like best about Proofpoint ZenGuide?

Their phishing modules are very applicable to real work threats and the phishing drills are easy to customize and run. The combination of the Phishing Button and the drills gives the user real time feedback and the reporting shows who has reported via the button. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

The reporting could be better but still serviceable Review collected by and hosted on G2.com.

CB
Chad B.
IT Systems Engineer
Mid-Market (51-1000 emp.)
"We have loved having proofpoint training to help us learn."
5/5
What do you like best about Proofpoint ZenGuide?

I like that the interface is simple to work with, titles are easy to follow and I feel like we are learning more on how to best use the product. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

I have not found anything yet we dislike. Our team is working through the trainings Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"PSAT positive review"
4/5
What do you like best about Proofpoint ZenGuide?

I liked the integration with the other Proofpoint products and the ease of launching an automated campaign Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

The content could be better and more tailored to financial industry. Review collected by and hosted on G2.com.

CR
Chris R.
Mid-Market (51-1000 emp.)
"Engaging and Entertaining Micro training"
4.5/5
What do you like best about Proofpoint ZenGuide?

The Proofpoint Security Awareness Training (PSAT) is very simple to plan and execute. In fact, the whole year could be planned and scheduled if one so desired. The training videos provide enough context and information and my staff particularly like the "Cyber Guys" videos. We went from no training before I arrived to about 15 minutes per month on a focused topic. The improvement in staff awareness and knowledge is evident and they have adopted what they have learned and use it in their personal lives as well. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

One of the major drawbacks about the PSAT is the lack of automation. The phishing tests and training have to be manually configured and users manually added. It does require a bit of extra work and depending on the size of the organization, could be quite complex. Other than the lack of automation, it is a very good product. Review collected by and hosted on G2.com.

Questions about Proofpoint ZenGuide? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

TC
Timothy Chan
•
Last activity over 6 years ago

When will the product be integrated more tightly into the Microsoft suite of products?

RV
Richard Verbrugge
•
Last activity over 6 years ago

Do you use tools like CASB and DLP to target certain departments or people?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

15 months

Average Discount

8%

Proofpoint ZenGuide Comparisons
Proofpoint ZenGuide Features
Continuous Assessment
Phishing Assessment
Baselining
Content Library
Interactive Training
Gamification
Risk-scoring
Customization
White-Labeling