--- title: Proofpoint ZenGuide Reviews meta_title: 'Proofpoint ZenGuide Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 337 reviews by the users' company size, role or industry to find out how Proofpoint ZenGuide works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 337 scale: '5' date_modified: '2026-10-23' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management ---

Proofpoint ZenGuide Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

15 months

User Insights

Average based on 337 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Proofpoint ZenGuide Reviews (337)

Reviews

Proofpoint ZenGuide Reviews (337)

4.5
337 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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GH
Georg H.
Enterprise (> 1000 emp.)
"Useful solution for end user spam/phish/fraud training"
4.5/5
What do you like best about Proofpoint ZenGuide?

Ease of implementation, creation of fake emails works well Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

the whole thing feels 'put together' in a hurry. multiple interfaces, seperated logon Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Ease of use for platform admin"
4.5/5
What do you like best about Proofpoint ZenGuide?

One stop shop for training, phishing campaigns, and awareness materials. Many languages available. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

I have to create individual campaigns for each language which can be burdensome. Review collected by and hosted on G2.com.

HS
Helmut S.
Mid-Market (51-1000 emp.)
"PSAT experience 2024"
5/5
What do you like best about Proofpoint ZenGuide?

the most flexible solution, great enduser experience Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

some data does not remain in EU datacenter, however configuration works to get this solved Review collected by and hosted on G2.com.

QL
Quocdan L.
Mid-Market (51-1000 emp.)
"Security Awareness - Welcome to Paramount"
4.5/5
What do you like best about Proofpoint ZenGuide?

It hits all the critical points when hiring a new employee Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

I wish there is more indept of a certain areas such as examples Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"For an End User very simple and easy to follow"
5/5
What do you like best about Proofpoint ZenGuide?

The current pathway it takes when identifying users that need more training Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

At times the videos are very lengthy which can cause users to not engage with the content being showed Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Security Awareness Training Review"
5/5
What do you like best about Proofpoint ZenGuide?

I like that you can provide customized and targeted training to a department and not just one training for the entire company. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

There is nothing that I observed to dislike. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Robust Security Awareness Training Platform"
4.5/5
What do you like best about Proofpoint ZenGuide?

Helps our Information Security Awareness and Training team gauge employee knowledge of Information Security. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

I haven't found anything that I dislike about the platform Review collected by and hosted on G2.com.

JJ
John J.
Enterprise (> 1000 emp.)
"Easy to use, flexible LMS"
4.5/5
What do you like best about Proofpoint ZenGuide?

Proofpoint offers a strong LMS package with great customer support and a managed service to get up and running. It is easy to use, and all the features you need to operate, including seamless integration into the employees' workflow. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

Not much, perhaps some courses could be retired earlier. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"PSAT Proofpoint customer experience"
5/5
What do you like best about Proofpoint ZenGuide?

I love the customer experience, the success manager that we work with is amazing and always there to support. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

We don't always know when new content has been launched on the platform. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Intuitive, easy to use"
4.5/5
What do you like best about Proofpoint ZenGuide?

Phishing simulation templates, the content, modules, just about everything Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

The fact that it is now a multi tenant environment which does not allow us to auto enroll new users. I much prefer a standalone, or independent environment. Review collected by and hosted on G2.com.

Questions about Proofpoint ZenGuide? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

TC
Timothy Chan
•
Last activity over 6 years ago

When will the product be integrated more tightly into the Microsoft suite of products?

RV
Richard Verbrugge
•
Last activity over 6 years ago

Do you use tools like CASB and DLP to target certain departments or people?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

15 months

Average Discount

8%

Proofpoint ZenGuide Comparisons
Proofpoint ZenGuide Features
Continuous Assessment
Phishing Assessment
Baselining
Content Library
Interactive Training
Gamification
Risk-scoring
Customization
White-Labeling