Proofpoint ZenGuide Reviews & Product Details

Proofpoint Security Awareness takes a threat intelligence-driven approach to education that will reduce people risk, improve overall security, and support compliance programs. Our Security Awareness solution utilizes proven learning principles to drive behavior change, maximize knowledge retention, and help learners establish sustainable security habits that extend to their personal lives. Trusted by organizations globally and supporting education for millions of active users, our solution offers numerous features and benefits: - Knowledge and culture assessments to find out exactly what your people know, their gaps in knowledge, and how they feel about security. - Phishing simulation templates built from attacks from the wild to empower learners with the knowledge to combat imminent attacks. - Adaptive learning framework that incorporates a rich set of content consisting over 600 learning modules. The modules can be used to align with a user's learning style (interactive, games, micro or nano content), user role, competency level, or domain-knowledge need. The modules are delivered in over 40 languages and can be branded to allow customers to make the program their own. - PhishAlarm email report button with integration into our CLEAR infrastructure that automate security response and help reinforce behavior change when users report suspicious email. - CISO Dashboard and pre-built reports that enable administrators to bench market against their peers while being to easily communicate program impact to their executive team.

Seller

Proofpoint

Discussions

Proofpoint ZenGuide Community

Languages Supported

Arabic, Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Icelandic, Italian, Japanese, Central Khmer, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Bryan Barrett

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

15 months

View More Pricing Information

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User Insights

Average based on 337 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Proofpoint ZenGuide Integrations

(1)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

Verified User in Legal Services

Mid-Market (51-1000 emp.)

10/30/2024

"Best defense starts with your users"

5/5

What do you like best about Proofpoint ZenGuide?

The proofpoint security awareness training easy to use. It let us setup training and lessons in advance as a template. We can just schedule them in a flash Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

The scheduling is a little confusing and the sim can't be changed after it started Review collected by and hosted on G2.com.

Kay S.

Enterprise (> 1000 emp.)

10/29/2024

"Information is timely and training format is easy to follow"

4/5

What do you like best about Proofpoint ZenGuide?

Very informative and easy to follow through the training Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

None as the training is relevant and easy to follow and understand Review collected by and hosted on G2.com.

Allen M.

Enterprise (> 1000 emp.)

10/29/2024

"good training"

5/5

What do you like best about Proofpoint ZenGuide?

very helpful in understanding the product and configuration of it. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

somewhat dry at times but not much else. Review collected by and hosted on G2.com.

Brahim B.

Enterprise (> 1000 emp.)

9/10/2024

"Great experience thus far"

4.5/5

What do you like best about Proofpoint ZenGuide?

The number of templates and template updates that are loaded into the system on a monthly basis Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

The user integration has been an issue for us. we have to manually get the user into the tool. Review collected by and hosted on G2.com.

John p.

Enterprise (> 1000 emp.)

9/10/2024

"lacked update to training module"

3.5/5

What do you like best about Proofpoint ZenGuide?

we liked how it integrated with the email security gateway and triggered training automatically Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

we did not like how the training was not as up to date as others we reviewed. Review collected by and hosted on G2.com.

Response from Paul Chavez of Proofpoint ZenGuide

edit

Hi,

Thank you very much for taking the time to review our solution. At Proofpoint, we place a high value on the opinions of our customers, and we appreciate your input. Additionally, your insights help us enhance our solutions to better meet your needs. With that said, you noted concerns regarding our content and our team would be very interested in understanding your specific concerns. We continously create new content based on current threats and security trends but gaining your insights would be valuable. If you are interested in providing additional details, please don't hesitate to reach out at psat-feedback@proofpoint.com – I'd be delighted to connect with you directly or connect you with the right people.

Larry S.

VP, Information Security

Enterprise (> 1000 emp.)

5/21/2024

"PSAT provides brief and timely awareness training to reduce risk"

4.5/5

What do you like best about Proofpoint ZenGuide?

The PSAT training has a wide range of topics that are timely and brief to avoid disruption. Topics provide, in most cases, video, pamphlets and posters that can be used to promote awareness among employees to reduce risk. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

Customizable training would be helpful. Review collected by and hosted on G2.com.

Stefon J.

Technial Advisor - CyberSecurity

Information Technology and Services

Enterprise (> 1000 emp.)

10/15/2024

"very easy to deploy and easy to manage"

5/5

What do you like best about Proofpoint ZenGuide?

I like that it can be helpful for enterprise and smb Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

Sometimes an overkill for smaller clients Review collected by and hosted on G2.com.

Verified User in Hospitality

Enterprise (> 1000 emp.)

10/29/2024

"Security awareness"

4.5/5

What do you like best about Proofpoint ZenGuide?

With the new integrationa I really like that we can assigned customized training materials based on risk levels Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

I dislike the Teams message notification, if I was a user and received it I might think it's a phish Review collected by and hosted on G2.com.

Verified User in Accounting

Enterprise (> 1000 emp.)

10/16/2024

"Training"

2.5/5

What do you like best about Proofpoint ZenGuide?

The training includes a variety of engaging content formats, such as videos, interactive modules, and simulated phishing attacks, aimed at increasing awareness and promoting a security-conscious culture within organizations Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

content may need to be updated regularly to keep pace with evolving threats, and there may be a desire for more customization options to tailor the training to specific organizational needs. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Enterprise (> 1000 emp.)

10/30/2024

"Strategic Partner"

5/5

What do you like best about Proofpoint ZenGuide?

Ease of use, broad range of topics, and ability to download Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

Would love to customize the dashboard to align with our KPI, and show a snap shot of averages year over year in addition to the campaign results. Would also love a report combining reporting, training and repeat offender data in one buy person. Review collected by and hosted on G2.com.