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Proofpoint ZenGuide Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

15 months

User Insights

Average based on 337 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Proofpoint ZenGuide Reviews (337)

Reviews

Proofpoint ZenGuide Reviews (337)

4.5
337 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Michael H. M.
MM
Michael H. M.
Security Analyst
Mid-Market (51-1000 emp.)
"PSAT Experience"
5/5
What do you like best about Proofpoint ZenGuide?

I like the variety of templates and the huge amount of training modules that can be sent to my users. I like the ease of setting up a campaign. The interface is intuitive. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

It is more an issue with Microsoft and the interference of data's flow. One month it works fine and then MS will "modify" something then all of the communication gets quarantined and it becomes difficult. My other issue is when I get either false positives or Proofpoint doesn't record three clicks when MS does. It is not as easy as it should be. Review collected by and hosted on G2.com.

Amar Nath T.
AT
Amar Nath T.
Network Admin
Mid-Market (51-1000 emp.)
"Proofpoint's training modules are engaging and easy to understand"
5/5
What do you like best about Proofpoint ZenGuide?

-The personalized training feature is excellent. It helps our users understand their vulnerabilities and improve their security posture." - Security Analyst, Healthcare Industry

-The reporting and analytics features are comprehensive and helpful in tracking user progress." - Compliance Officer, Government Agency

-The training simulations are realistic and effective in teaching users how to respond to phishing attacks." - Cybersecurity Specialist, Technology Industry

-Proofpoint's training has reduced our phishing incident rate by 30%." - CISO, Education Industry Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

-We experienced some technical issues with the training platform, but Proofpoint's support team was helpful." - IT Administrator, Manufacturing Industry.

-Some users find the training too simplistic and not relevant to their job functions." - Security Manager, Finance Industry

-The cost could be prohibitive for smaller organizations." - IT Consultant, Small Business Review collected by and hosted on G2.com.

Manali Manoj J.
MJ
Manali Manoj J.
Graduate Assistant
Mid-Market (51-1000 emp.)
"PROOFPOINT SECURITY AWARENESS TRAINING"
5/5
What do you like best about Proofpoint ZenGuide?

The training enabled me to gain knowledge and stay updated with the current trends in the industry. Proofpoint is one of the renowned names in this industry, and the panel's insights are invaluable. The products are easy to use and the demonstrations are clear, which makes implementation easier. Due to this, they can be easily integrated into business solutions. The features provided make it easy for customers to support their end clients and users. Facilitating customer support due to the provision of these trainings is easy. All these advantages increase the frequency of use of these solutions, tools, and products. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

I did not dislike anything in the training. Review collected by and hosted on G2.com.

Donna G.
DG
Donna G.
Director of Cyber Security
Mid-Market (51-1000 emp.)
"Effective training for a modern corporate audience"
5/5
What do you like best about Proofpoint ZenGuide?

The product is easy to deploy and effective at engaging a user audience. The reporting provides valuable insight of where the gaps are in security awareness. The phishing simulations are particularly good Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

Truthfully very little. I checked with my team and they agree with me. I'd like to be able to integrate it more with other security tooling and will be able to do that once we move further on our journey Review collected by and hosted on G2.com.

AL
April L.
Enterprise (> 1000 emp.)
"Excellent Staff Training Resource"
4.5/5
What do you like best about Proofpoint ZenGuide?

Proof Point Security Awareness is a robust platform featuring customizable training campaigns which can be targeted to specific users groups based on a variety of attributes like over risk level or department. It's regularly updated with new content and training materials related to emerging threats. It's intuitive for administrators to use, and relatively simple to implement. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

I'd like the ability to better tailor training to specific users in an automated way. I'd also like more depth in exportable reports. Review collected by and hosted on G2.com.

AJ
Angel J.
Enterprise (> 1000 emp.)
"Proofpoint SAT is a great product"
5/5
What do you like best about Proofpoint ZenGuide?

Proofpoint SAT is easy to configure for the organization, easy to implement into our organization's environment, and has ample opportunity to be utilized throughout the calendar year. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

Some of the content is not quite as "good" as other security awareness content. However, it is still great and I'm sure there will be fantastic updates. Review collected by and hosted on G2.com.

MT
Max T.
Small-Business (50 or fewer emp.)
"ProofPoint Security Awareness Training - Simple and Effective"
4.5/5
What do you like best about Proofpoint ZenGuide?

The upsides are the ease of implementation, the number of features and the depth of content you are able to implement quickly. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

I dislike that there is a separate portal for Security Awareness Training. Too many logins and portals. Review collected by and hosted on G2.com.

JS
jagpreet s.
Enterprise (> 1000 emp.)
"Good training platform"
4/5
What do you like best about Proofpoint ZenGuide?

The proofpoint security awareness training has lots of training available. It is very robust in terms of finding the right training for the organization. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

Finding a specific user in the console with respect to specific training can take some time. It does not search directly by name. Review collected by and hosted on G2.com.

JB
Joshua B.
Cyber Security Analyst
Mid-Market (51-1000 emp.)
"Easy to use & Great learning potential"
5/5
What do you like best about Proofpoint ZenGuide?

The ease of use and continued updates make this product great. They continue to listen to their customers and add helpful features. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

Biggest issues stem from post phishing campaign. Trying to find archived campaigns can be a hassle. Review collected by and hosted on G2.com.

MP
Mike P.
Mid-Market (51-1000 emp.)
"The perfect partner for Proofpoint E-mail security"
5/5
What do you like best about Proofpoint ZenGuide?

The PSAT platform provides an easy to use solution to support end user cyber security education. The "report suspicious" button and its functionality saves time for an IT support team in the investigation of suspicious e-mail. It fully integrates into the Proofpoint E-mail security system and allows for e-mail to be pulled from mailboxes post delivery. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

We are yet to find a downside of using the PSAT solution. Review collected by and hosted on G2.com.

Questions about Proofpoint ZenGuide? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

TC
Timothy Chan
•
Last activity over 6 years ago

When will the product be integrated more tightly into the Microsoft suite of products?

RV
Richard Verbrugge
•
Last activity over 6 years ago

Do you use tools like CASB and DLP to target certain departments or people?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

15 months

Average Discount

8%

Proofpoint ZenGuide Comparisons
Proofpoint ZenGuide Features
Continuous Assessment
Phishing Assessment
Baselining
Content Library
Interactive Training
Gamification
Risk-scoring
Customization
White-Labeling