project44 Pricing Overview

I love how interactive the project44 portal is, which makes it easier to monitor international shipments. The way the portal provides real-time news is invaluable, as it notifies me about port congestions, strikes, or other factors that may delay our shipments. Additionally, I appreciate the visual indicators that show how our shipments are progressing, allowing me to make informed decisions. During the initial setup of project44, the team was very attentive to achieving a proper integration, which I greatly value. Review collected by and hosted on G2.com.

Perhaps the dynamics of the tickets to report a query. Review collected by and hosted on G2.com.

From a product perspective, we appreciate that P44 continuously invests in improvements and innovation. Their efforts to develop solutions that enhance performance, provide detailed analytics for better carrier insights, and explore advanced technologies such as AI for automation demonstrate a strong commitment to progress and efficiency.

On the service side, we value P44’s openness and flexibility in supporting our needs. Initiatives such as organizing workshops and facilitating meetings with us and carriers directly help address operational challenges and strengthen collaboration. This proactive approach contributes significantly to our daily business success. Review collected by and hosted on G2.com.

From a product perspective, one of the main challenges is the lack of easily accessible, user-friendly instructions for carriers. Frequent personnel changes on the carrier side, especially among those responsible for tracking and tracing, often lead to knowledge gaps. Having concise, clear guidelines prominently available on the homepage would greatly improve usability and reduce onboarding issues.

Regarding the service, responses from the support team can sometimes be overly technical or high-level, making it difficult for end users to understand the required actions. Additionally, resolution times are often longer than expected, even for relatively simple issues such as TMS disconnections that should require minimal effort to fix. Improving clarity in communication and accelerating response times would significantly enhance the overall experience. Review collected by and hosted on G2.com.