The two things that stand out most are 1) how easy it is to learn the product and start using it, and 2) that the company is continually taking customer feedback to make better enhancements and features on a regular cadence. Review collected by and hosted on G2.com.

There are some minor things with some of the data management, like being able to select all to assign values into a bridge entity. When first engaging in implementation and rolling out with the Profisee team, there was conflict in fulfilling the customer vision and helping to lead the customer in the right direction. Review collected by and hosted on G2.com.

The flexibility and speed of implementation stand out, alongside the hands on support from Profisee. The platform integrates well with our existing data platforms, scales effectively, and empowers us to configure new solutions quickly without excessive reliance on specialized resources. Their support team and customer engagement is also exceptional, consistently ensuring we have the guidance and expertise needed to move forward with confidence. They are always exploring ways to create value. Review collected by and hosted on G2.com.

Initially, we missed opportunities to weave the platform into our ecosystem more effectively and inadvertently siloed some of Profisee’s capabilities. I think there are far more API integrations available now, but at the time of implementation the set up could have been stronger. Review collected by and hosted on G2.com.

For our base MDM use case, Profisee provides a comprehensive set of tools that cover data ingestion, address/phone/email verification, matching, survivorship, and golden record management. In addition, our web-based Fast App to allow data stewards to conduct data reviews has a seamless integration with our data models. Review collected by and hosted on G2.com.

Profisee is a huge tool and getting through the Profisee academy can be a couple month endeavor. I also have experience in both the PaaS and SaaS environments and have noted that the PaaS, while much more flexible, requires even more technical prowess. Review collected by and hosted on G2.com.

Great team, professional and knowledgeable. I enjoyed working with them. Review collected by and hosted on G2.com.

We were limited by Microsoft GCC, so this wasn’t Profisee’s fault. However, there were UI improvements and other features we weren’t able to take advantage of because of those constraints. Review collected by and hosted on G2.com.

The system is good at customer matching. The customer success team is very committed to our success Review collected by and hosted on G2.com.

Some challenges with system performance at larger scales, but this is allegedly addressed to some degree in more current versions Review collected by and hosted on G2.com.

The cloud hosting product and quick start process helped us get up and running very quickly Review collected by and hosted on G2.com.

User community is off to a good start developing Review collected by and hosted on G2.com.

Profisee is an excellent MDM tool that has allowed us to grow in our data governance work. Together with it we started our area and we have been maturing in its use. Profisee continues to be in line with new technologies and making alliances to make it easier to use, for example with power BI and Purview Review collected by and hosted on G2.com.

For our company, we would like to have support in our native language Review collected by and hosted on G2.com.

Profisee takes the pulse of their customers and is highly focused on continuous improvement of their product. Additionally, the matching engine is strong and has a lot of different options to suit your needs. Review collected by and hosted on G2.com.

There are some limitations on the product from a UI/UX perspective that perhaps pigeonhole the product a bit more to North America-centric. For example, there is no ability to have a multi-language web portal, which is critical for a global company like ours with a significant APAC and EMEA presence. Review collected by and hosted on G2.com.

It's really easy to implement within a short time frame. The product is always improving (2 new versions per year). With the SaaS version, it is easier to maintain and upgrade the platform.

The support time is very responsive within a day. The Profisee portal is also user-friendly.

Data quality rules feature improves data quality in our MDM system. The integration with Profisee using API calls is easy to implement. Profisee provides us with a support portal where we can easily post our ideas to improve the system and also that helps us to see issues/enhancements posted by other Profisee clients. Review collected by and hosted on G2.com.

Customizing the existing workflow is not that easy. Review collected by and hosted on G2.com.

The breadth of the Profisee platform's capabilities enabled us to accomplish an extremely complex "big bang" cutover of our multi-domain master data, from legacy systems dating back to the 90s, into a fully configurable and user-friendly set of Fast Apps. Our Profisee instance is accessed constantly by Data Stewards in 8 countries around the world. The platform's integration options include real-time eventing and a comprehensive API. Profisee Support is readily available and highly knowledgeable. As the business initiates new products and markets, we are able to stay out front by rapidly developing and deploying master data and configuration entities to support the projects. Review collected by and hosted on G2.com.

We have a couple of open tickets that are proving to be extremely difficult to troubleshoot. Profisee Support is actively engaged, but we have yet to determine a root cause for some anomalous behavior. We've developed a set of diagnostic queries that pull together information from the system logs, data history tables, and various metadata resources, and still can't pin down exactly what's happening "under the hood". Our Profisee instance is necessarily complex, and the interactions of data steward activities, scheduled integration jobs, Data Quality Rules, and Real-Time Events makes this very challenging. Nonetheless, it seems like it shouldn't be this hard to figure out what's going on. Review collected by and hosted on G2.com.