# ProdCamp Reviews **Vendor:** ProdCamp **Category:** [Experience Management Software](https://www.g2.com/categories/experience-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 17 ## About ProdCamp ProdCamp is a user feedback management platform that helps businesses to collect and analyze feedback from their users. 1. Collect feedback from multiple channels (Intercom, email forward, public roadmap, embeddable feedback widget, Google Chrome extension) 2. Analyze and prioritize what to build next based on the number of votes and $ data from Salesforce 3. Push to Jira or Gitlab 4. Close the feedback loop ## ProdCamp Reviews ### 1. Exactly what my SAAS product's been needing! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander S. | CEO/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2024 **What do you like best about ProdCamp?** Our customers have been asking for a changelog, a list of in progress features, and a way to request and vote for new features. Not only does it do all that, but it also provides the ability to secure all that information behind their super simple and sleek SSO ability. Oh, and did I mention they integrate with JIRA and Slack, have NPS capabilities, and so much more! Their documentation and tech support are very detailed yet easy to understand. And best of all, their response times via their chat widget is extremely quick -- and they work closely with their users to ensure all issues are addressed. **What do you dislike about ProdCamp?** While the software could theoretically replace most of the capabilities of JIRA, the speed speed for loading some pages can use some work. Otherwise, the software is in many ways perfect! **What problems is ProdCamp solving and how is that benefiting you?** This product seamlessly integrates into our development process, enhancing communication with our clients about our project timelines. Moreover, it empowers our customers by allowing them to directly influence future developments through feature requests and voting, ensuring our roadmap aligns closely with their needs. ### 2. Put customers at the heart of our continuous improvement approach **Rating:** 5.0/5.0 stars **Reviewed by:** Chloé T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about ProdCamp?** I recently had the opportunity to try Prodcamp, a software that has greatly facilitated our customer care team's process of collecting and processing customer feedback. I am delighted with its functionality and the results it has allowed us to achieve. Prodcamp has a user-friendly interface. Its intuitive and ergonomic design allowed us to familiarize ourselves with its features quickly The best feature is its ability to centralize all customer feedback information. It enables us to consolidate customer comments and requests from various sources. I want to highlight how Prodcamp dramatically facilitates the daily prioritization of product improvements. It makes it easier for our team to identify the most impactful areas for enhancement. **What do you dislike about ProdCamp?** Nothing at the moment, but we know that the Prodcamp team will be able to listen and react if necessary! **What problems is ProdCamp solving and how is that benefiting you?** analyzing and categorizing customer feedback / centralizing all customer feedback information / facilitating our customer care team's process of collecting and processing customer feedback ### 3. Simple & Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Andrij T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ProdCamp?** I using ProdCamp already for 4 years and I had no issues with it at all, the product is also continously developed and new features are added. **What do you dislike about ProdCamp?** Im not sure, what can I say, it just do the job and I can't see any downsides. **What problems is ProdCamp solving and how is that benefiting you?** Providing the roadmap to users of my small business. ### 4. Great Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Bonnie N. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about ProdCamp?** My experience with ProdCamp's customer support has been nothing short of exceptional. Their team is consistently prompt and responsive, demonstrating an admirable capacity for swiftly addressing any issues I encounter - even when the error is on my end. As an emerging company, they possess the unique agility to implement crucial changes in a timely manner. After evaluating a variety of feedback management platforms, we chose ProdCamp. Their standout characteristic is their unmatched willingness and ability to actively listen to their clients and swiftly act upon their feedback. Their commitment to customer satisfaction is truly commendable. **What do you dislike about ProdCamp?** Our experience with ProdCamp has been overwhelmingly positive, with only a few minor glitches and feature requests on our end. We appreciate the swift, efficient manner in which they've addressed these issues, reinforcing our trust in their service commitment. **What problems is ProdCamp solving and how is that benefiting you?** Collecting feedback & analizing/prioitizing. ### 5. A young but good product **Rating:** 4.0/5.0 stars **Reviewed by:** François T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about ProdCamp?** 1. The features for the pricing 2. The excellent support: reactive and accurate **What do you dislike about ProdCamp?** Some behaviours does not seem totally logical or intuitive **What problems is ProdCamp solving and how is that benefiting you?** I need a tool to manage feedback, expose my roadmap and help me prioritize features, and it does the job for all of them. I couldn't find another tool doing that much with this price tag. ### 6. Helpful for our product team that is just starting to scale **Rating:** 4.5/5.0 stars **Reviewed by:** Kyren Mearr C. | Assistant Instructor of Psychology, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about ProdCamp?** It's simple but also affordable pricing. It's a good product to start your product management team with without bringing in too many details. **What do you dislike about ProdCamp?** As this is a relatively new product, there are a lot to improve. In our perspective, the features that they have are enough for now. It would help with easy navigation in switching from public and private. **What problems is ProdCamp solving and how is that benefiting you?** Centralizing our feedback database and being able to prioritize them as well so we are aligned internally and externally with our customers. ### 7. Their platform and their team are both unique **Rating:** 5.0/5.0 stars **Reviewed by:** Mo M. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2022 **What do you like best about ProdCamp?** Anton from Prodcamp is really helpful and always care about the customers need. I love working with this platform. It's really easy to use and have lots of features **What do you dislike about ProdCamp?** Roadmap page is a bit simple. I want a really stunning UI for my clients **What problems is ProdCamp solving and how is that benefiting you?** Helps my clients to submit their suggestions and upvote for their specific feature. ### 8. The best solution focused on collecting feedback and managing feature backlog **Rating:** 5.0/5.0 stars **Reviewed by:** Coraline A. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about ProdCamp?** As a Product Manager at Wizishop my #1 mission was to find a solution focused on collecting feedback and managing our feature backlog. After reviewing a few competitors looking for a solution that could answer all our needs we were really excited to find Prodcamp. **What do you dislike about ProdCamp?** I can only recommend this tool because it provided us all we needed! **What problems is ProdCamp solving and how is that benefiting you?** With Prodcamp we can easily know what our customers really wants ### 9. Very simple and efficient product management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2022 **What do you like best about ProdCamp?** Very easy to use to track new feature requests and associate them with customer feedback. Also allows existing users to vote on features submitted by others. A few minor things that need improvement, but generally it works flawlessly! **What do you dislike about ProdCamp?** Some kinks to work on, such as email forwarding is glitchy (doesn't support dashes in customer emails). The search function needs work too because it doesn't search on partial words in features and other areas, which makes it a bit difficult to use. **What problems is ProdCamp solving and how is that benefiting you?** Prioritize feature development based on the actual customer needs instead of guessing what is important. We ditched Excel spreadsheets for feature tracking and made our product management process very organizeded. ### 10. Easiest way to gather proper feedback for your roadmap **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about ProdCamp?** Prodcamp helped us a lot in defining our roadmap and the user feedback we got really opened our eyes. We had in same parts chosen a wrong direction without that feedback **What do you dislike about ProdCamp?** Backend is sometimes a bit tedious, but overall it is ok **What problems is ProdCamp solving and how is that benefiting you?** Finding out what our customers want ### 11. Great Public Roadmap **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about ProdCamp?** Very easy to use and straightforward to use. Great tool for public roadmaps **What do you dislike about ProdCamp?** Features that do not fit within the three pillars can only be found under Feedback and as a result most people miss them completely **What problems is ProdCamp solving and how is that benefiting you?** We needed a way to create and host a public roadmap without overhead for the tech team ### 12. The team of people who do build a great product **Rating:** 4.5/5.0 stars **Reviewed by:** Dmitrii Z. | Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2021 **What do you like best about ProdCamp?** The team knows what they do and how to do it. They work closely with their clients, gather feedback, and continuously improve the product; improvements are delivered weekly. **What do you dislike about ProdCamp?** The product is not ideal, and there are plenty of not-good-enough interface solutions, but it doesn't affect work with the product overall. **What problems is ProdCamp solving and how is that benefiting you?** ProdCamp helps us work with our customers' feedback, manage that, prioritize and take it into development. ### 13. Very promising feedback tool **Rating:** 4.5/5.0 stars **Reviewed by:** Fernando C. | Co-Founder, CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2021 **What do you like best about ProdCamp?** What I like best about ProdCamp vs its many competitors is the focus on one of the biggest product management requirements: namely how to best prioritize what needs to be done. That, and the fact their roadmap promises many integrations. **What do you dislike about ProdCamp?** Some features are still not clear, so I have to spend more time looking into their Knowledge Base than I would hope for. **What problems is ProdCamp solving and how is that benefiting you?** I use ProdCamp to communicate my product releases while working on prioritizing them instead of context-switching between Azure DevOps and a weekly newsletter. ### 14. Intuitive, product management application! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2021 **What do you like best about ProdCamp?** Ease of use, product features and navigation.UX is well written and makes it easy to navigate and set priorities within the roadmap. **What do you dislike about ProdCamp?** CRM extension does not include my preferred CRM. **What problems is ProdCamp solving and how is that benefiting you?** No problems, it is helping us identify problem-driven apps and resolve them. ### 15. Pretty well built **Rating:** 4.5/5.0 stars **Reviewed by:** Michael L. | Diamond Services Team Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2021 **What do you like best about ProdCamp?** This app allowed us to track the data from users in a very convenient way **What do you dislike about ProdCamp?** Some design related glitches not affecting the functionality at all **What problems is ProdCamp solving and how is that benefiting you?** Having all information from users on one place with ability to prioritize accordingly. ### 16. Always important to gain a feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2021 **What do you like best about ProdCamp?** The possibility to gather feedback from customers **What do you dislike about ProdCamp?** Lack of some features/integrations. But I'm sure guys are working on it. **What problems is ProdCamp solving and how is that benefiting you?** The tool allows prioritizing the features based on what should go first based on the customers' needs. ### 17. Great Company and Great leaders, they are very focused on Product Management pain **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2021 **What do you like best about ProdCamp?** Unifying customer feedback in a central location **What do you dislike about ProdCamp?** I think they are headed in the right direction **What problems is ProdCamp solving and how is that benefiting you?** Centralizing market inputs and making them actionable - [View ProdCamp pricing details and edition comparison](https://www.g2.com/products/prodcamp/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+05%3A32%3A53+-0500&secure%5Bsession_id%5D=7b287cf3-ab1e-4135-8b9f-2aca3e92a016&secure%5Btoken%5D=c00e793f3428d7b7768e35de33476a7648e94be49f8d1e47d221cec63b6ba2ca&format=llm_user) ## ProdCamp Features **Analytics** - Net Promoter Score (NPS) **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top ProdCamp Alternatives - [Totango](https://www.g2.com/products/totango/reviews) - 4.3/5.0 (1,139 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,928 reviews) - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) - 4.4/5.0 (2,911 reviews)