Previo Reviews & Product Details

Previo is an all-in-one cloud hotel management platform that combines smart automation and AI-powered features to help independent hotels, guesthouses, apartments and hotel groups run their properties more efficiently and deliver a better guest experience. Developed in Prague since 2004, Previo is the most widely used hotel system in the Czech Republic and serves more than 5,600 accommodation providers across Central and Eastern Europe, including Slovakia, Poland, Hungary and Romania. Previo brings everything a property needs into one system and uses AI to take routine work off hoteliers' hands, so they can spend less time on admin and more time with their guests. Key features: • AI-powered assistance – AI built into everyday workflows helps automate repetitive tasks, speed up guest communication and support better operational decisions. • Property management system (PMS) – an intuitive front-desk system with a clear reservation calendar, guest records, invoicing, payments, reporting and a management dashboard showing occupancy, ADR and RevPAR at a glance. • Channel manager – real-time two-way connections to 350+ OTAs and booking portals, including Booking.com, Expedia and Airbnb, keeping rates and availability in sync and preventing overbookings. • Booking engine – turn website visitors into direct bookings. Previo clients get up to 30% more direct bookings. • Hotel websites – mobile-friendly, SEO-optimised websites with an integrated booking engine and performance tracking. • Virtual receptionist Alfred – a guest web app for online check-in, check-out and prepayment, enabling contactless, self-service reception. • Housekeeping app – a mobile app giving cleaning staff real-time room status and task lists. • Automation – automated guest communication, ID document scanning (ScanID), guest registration and accounting exports. • Integrations – payment gateways, door locks and key boxes, accounting software and other hotel tech partners. Why hoteliers choose Previo: • Save 5–8 hours of administrative work every week • Cloud-based: no installation, updates or backups – access from any device, anytime • 99.97% uptime, backups every minute and encrypted data transfer • Personal onboarding, training and local customer support 7 days a week • Built with hoteliers: product development is driven by feedback from thousands of properties Every month, Previo processes more than 500,000 online reservations for its clients. Whether you run a small mountain guesthouse, a seaside apartment complex or a city hotel, Previo helps you automate operations, fill more rooms and grow your direct revenue.