# preezie Reviews **Vendor:** Preezie **Category:** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools) **Average Rating:** 4.8/5.0 **Total Reviews:** 21 ## About preezie preezie is at the forefront of helping businesses elevate the shopping experience with interactive ecommerce solutions that effectively acquire, convert, and retarget more customers. 🚀 Our core solutions include preezie journeys and nextbuy. With preezie journeys 🛍️, you unlock the power of behavioural psychology and first-party data collection to offer personalised product recommendations and targeted offers to shoppers. Our journey boasts an impressive 85% completion rate, delivering a 50% boost in your conversion rate! With nextbuy 🤝, you cross-promote with non-competing brands and reach new customers who are ready to buy. The best part is you only pay when a shopper converts! 🌎 Over 120+ brands, including Adore Beauty, Lorna Jane, Baby Bunting, and Dell, are already leveraging preezie's granular insights to deliver tailored offers and personalised communications, resulting in increased engagement, email captures, conversion rates, and sales revenue! See what customers have to say: www.preezie.com/case-studies ## preezie Reviews ### 1. Great support and super helpful team **Rating:** 4.5/5.0 stars **Reviewed by:** Subodh P. | Lead Dev / Tech lead, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2024 **What do you like best about preezie?** We were in the marketing for an alternative quiz tool for the website when we found out about Prezzie. We reached out to the team and they were super helpful in explaining the product and came up with a competitive price for our requirement. The turnaround for the quizzes was super fast and the team guided us along the way, even going out of the way to help out when we wanted something out of their scope. The Dashboard is easy to use and the implementation is super quick, they have an easy integration with Shopify which was even better. Would recommend anyone, who is in the market for a great marketing tool. **What do you dislike about preezie?** We have not had any downside of using prezzie, but we will see how it goes. **What problems is preezie solving and how is that benefiting you?** Preezie is helping our customers make a great decision on finding the right product with a series of short questions. This helps our new customers find the right product when they are really new and have no idea on what they would need to get. ### 2. Great Product and Even Better Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Logan L. | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about preezie?** Over the past 2.5 years, our journey with Preezie has been nothing short of remarkable. As a partner, Preezie has consistently exceeded our expectations, demonstrating their commitment to excellence. From the outset, Preezie made the onboarding process seamless. Their patience during our multiple A/B tests was invaluable as we sought to optimize Preezie’s integration with our customer base. This thorough testing phase spanned nine months, yet at no point did we feel pressured to commit to a long-term contract. Preezie’s responsiveness and flexibility in accommodating our implementation requests have been commendable. Their software solutions have not only streamlined our operations but have also significantly improved critical financial metrics, including Customer Value (CV) and Revenue per Visitor (RPV). In summary, Preezie has been an outstanding partner, and we look forward to continuing our successful collaboration. **What do you dislike about preezie?** I know a lot of people say there is nothing they dislike, but there is honestly nothing negative about Preezie. **What problems is preezie solving and how is that benefiting you?** Allowing customers to find the right product by showing by use case. ### 3. Easy Installation & Great Results **Rating:** 5.0/5.0 stars **Reviewed by:** Laura B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about preezie?** Great support from the team regarding tech or account questions. It's great to see the results come through the dashboard with minimal set-up on our end. **What do you dislike about preezie?** Only downfall is not being able to run multiple offers at the time and A/B test - but I'm sure this will come in time! **What problems is preezie solving and how is that benefiting you?** New traffic to our brand. ### 4. Awesome Product & Very Helpful Team **Rating:** 5.0/5.0 stars **Reviewed by:** Justin T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about preezie?** The preezie product is revolutionary. It has been an indispensible part of our marketing stack. The team has also been extremely helpful in implementation and ongoing improvements to the product. **What do you dislike about preezie?** N/A There's not much to dislike about Preezie **What problems is preezie solving and how is that benefiting you?** We use their preezie nextbuy product to help us find qualified referrals. ### 5. Easy to Use and Great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2024 **What do you like best about preezie?** The automated reports that are sent at the end of each week are great. When never have to chase the data and results its always available. The support team are incredible and super efficient, making requested changes when implementing. **What do you dislike about preezie?** No downsides that we have experienced so far. **What problems is preezie solving and how is that benefiting you?** Brand awareness. By having our brand showed at the checkout of brands that have similar shoppers, its been great to identifiy our similar targeted audiences. ### 6. Innovative Tool to engage customers **Rating:** 4.0/5.0 stars **Reviewed by:** Jess M. | Founder and Managing Director, Business Coach and Strategy Consultant, Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2021 **What do you like best about preezie?** Preezie provides a guided customer experience for ecommerce - just like the shop floor. What initially peaked my interest was the opportunity to bring the shop floor/sale assistant experience of asking great customer lead questions on to the ecommerce platform . Not only does Preezie add to the customer experience on the High Tees website but it also provides valuable insights for us to see what customers are looking for and for whom they are shopping. Preezie's customer service and support is second to none. At all stages of the onboarding process to ongoing support, they have been F.A.B.U.L.O.U.S!! Nothing is ever too much trouble and they have held my very non technical hand through it all. They have also been a very supportive partner for High Tees while we navigate this very turbulant time of in and out of lockdowns. I am so apprecative of their ongoing understanding and willingness to continually find solutions for High Tees. We have been able to experiment a little with Preezie and I have been excited by some of their suggestions to test the software. Together we tried a personalilty quiz, giving our customers a gamified experience to their shopping pathway while giving us great insights. We have also been able to adapt and change the function of the quizzes depending on the need of High Tees at the time. Right now we are focusing on building our database and therefore have used the Preezie software to capture emails while still providing our customers with guided suggestons for their purchase. I would highly recomend. **What do you dislike about preezie?** As a very small business, the ROI for Preezie is yet to be fully realised just yet due to the small numbers of traffic, but the potential for growth is huge. I fully appreciate how the software would be beneficial for brands with a large number of products or products that require a series of decisions to be made to purchase. The results for High Tees have not been at the level we were forecasting while using the Platform. We still see small numbers of customers clicking through from the quiz results. We can see that further development and assessment of the quiz format will aid in growing better click through and conversions for customers. I believe as Preezie grows there is scope for a small business package which is tailored to the needs of start ups and small business. While this is not a dislike as such and our experence is been completely tailored to our needs, there will be scope for Preezie as their grow to segment their offerings to fit all sizes of business. **What problems is preezie solving and how is that benefiting you?** Providing a guided customer experience for my customers. ### 7. Great tool for guiding shoppers through complex range of technical products **Rating:** 5.0/5.0 stars **Reviewed by:** Hamish M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2021 **What do you like best about preezie?** We were able to apply our industry knowledge and experience to the logic that drives the preezie software. The tool is highly intuitive in its ability to harness our product knowledge and use it to help users navigate our range. In less than 30 seconds a customer can now see the exact product suited to their needs. Shoppers that use the tool are over 3x more likely to make a purchase than those that don’t. Results like that speak for themselves! **What do you dislike about preezie?** Nothing specifically. The back end isn't as user-friendly as other software we use but I know they are developing this for 2021 which will make the platform pretty perfect for our needs. **What problems is preezie solving and how is that benefiting you?** preezie has contributed to a noticeable increase in revenue with over 500x ROI. The team are committed to ensuring that we receive every last bit of value out of the software through regular optimisation sessions with our dedicated Client Success Account Manager. We have seen a noticeable impact on our baseline conversion rate since implementing preezie. Not only are we able to offer an on-page resource with our Homepage Selector and dedicated Product Finder pages, we have been able to re-engage exiting users with preezie’s targeted Exit Intents. Over 50% of our preezie revenue comes through our Exit Intents. Users that were leaving the site because they couldn’t find what they were looking for using standard navigation are now shown our preezie workflows at the point of leaving. This is revenue that we may have missed out on had it not been for the tool! A remarkable feature that we would not be without. ### 8. Clothes2order have had great sucess with usage of exit intent and more oppurtunies are avaialble **Rating:** 5.0/5.0 stars **Reviewed by:** Tom C. | Digital Aquistion Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2021 **What do you like best about preezie?** It is such a simple process to set up and optimise based on the metrics we see in the UI. The process has made a great impact to delivering results and highlighted with data what direction we should take next. **What do you dislike about preezie?** Understanding revenue data at order ID level within reports section. It would be great to also have tutorial documentation in the UI so that if other users in our company wish to be added the resources are readily avaialble. **Recommendations to others considering preezie:** It is the best value product we have found for our requirements and has as really simple set up in terms of onboarding and action. A near faultless tool that has the ability to delivery further sucess. **What problems is preezie solving and how is that benefiting you?** Supporting users with the best product for them in order to increase product purchase. The ability to take the customer on a more bespoke journey through our site so that when they are going through the purchase funnel we have a greater probability for there return. ### 9. The technology which will more than double your conversion rate **Rating:** 5.0/5.0 stars **Reviewed by:** Emma F. | eCommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2021 **What do you like best about preezie?** Preezie has allowed us to replicate our instore experience online. Guiding our customers to what they are looking for is essential to avoid the dreaded decision paralysis. As our business is scaling, our product offering is increasing. Preezie allows an interactive and friendly approach to product discovery. **What do you dislike about preezie?** Absolutely not a dislike, but simplifying the back end in terms of rules and parameters being drop down selected, rather than ||, "" etc will help allow business to delegate maintenance to more junior staff. **Recommendations to others considering preezie:** Preezie is a powerful conversion driving tool on your website - strong creative is important, this is at the full control of the user. It's not set and forget, you do need to consistently test and learn to keep driving that conversion rate north. It's worth every cent. **What problems is preezie solving and how is that benefiting you?** Solves friction involved in cutting out the noise, just to see exactly they styles of interest. We have seen a significant increase in conversion rate (more than double for customers who interact with the Preezie question widget). ### 10. Working with Preezie has been a great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer D. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2021 **What do you like best about preezie?** The Preezie workflow gives our online customers a chance to figure out what they are looking for by just clicking through a few questions. **What do you dislike about preezie?** Sometimes tough to get together with the Preezie folks considering they are in Australia and we are on Eastern Time in the States. **Recommendations to others considering preezie:** It's a great way to have a virtual customer service / sales associate for your online customers. **What problems is preezie solving and how is that benefiting you?** The Preezie workflow has helped us create a virtual consultant to help them find the product that works best for them without searching the whole website to find it. The workflow has resulted in shoppers becoming buyers. ## preezie Discussions - [What are the future plans for features in the UI?](https://www.g2.com/discussions/48154-what-are-the-future-plans-for-features-in-the-ui) - 1 comment, 1 upvote - [View preezie pricing details and edition comparison](https://www.g2.com/products/preezie/reviews/preezie-review-4650593?section=pricing&secure%5Bexpires_at%5D=2026-05-29+12%3A15%3A18+-0500&secure%5Bsession_id%5D=a96e75e8-a0de-458c-ae32-c91f080120d3&secure%5Btoken%5D=243129d2ebebc0c9d5f9533794e5d929bf11e08acf97c5b6db4d9b508c5d9039&format=llm_user) ## preezie Features **Agentic AI - E-Commerce Tools** - Cross-system Integration - Adaptive Learning - Natural Language Interaction ## Top preezie Alternatives - [Tidio](https://www.g2.com/products/tidio/reviews) - 4.6/5.0 (1,842 reviews) - [Elfsight](https://www.g2.com/products/elfsight/reviews) - 4.8/5.0 (882 reviews) - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (588 reviews)