Poli Pricing Overview

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Poli Digital Plan
Pricing varies by modules
other Per Month

- Omnichannel shared inbox: WhatsApp (official BSP/WABA), Instagram, Messenger, Webchat - Multi-agent support on one WhatsApp number + chat transfer & routing - CRM (Poli Flow): Kanban pipelines, contact/deal history, tasks & follow-ups - Automation: chatbots, workflows, scheduled messages, bulk messaging - AI: smart reply suggestions (Copilot), audio transcription, conversation summaries - Reporting & dashboards: response time, volume, productivity & performance - Customer satisfaction surveys (CSAT) - VoIP/click-to-call inside the platform - Poli Pay: product catalog, cart and payment links (sales tracking in chat)

Top-Rated Alternatives

Salesforce Service Cloud
Salesforce Service Cloud
4.4/5(8,467)
Zoho Desk
Zoho Desk
4.4/5(8,087)
Freshdesk
Freshdesk
4.4/5(3,972)

Poli Alternatives Pricing

The following is a quick overview of editions offered by other Digital Customer Service Platforms

Product Price Features
Salesforce Service Cloud
Salesforce Service Cloud
Starter Suite
 Starting at $25.001 User Per Month
The simple CRM suite for marketing, sales, service, and commerce.
  • Case Management
  • Knowledge Management
  • Salesforce Mobile App
  • Customizable Reports and Dashboards
  • Task Management, Activity Feed
Zoho Desk
Zoho Desk
FREE
 $0.00
Completely Free upto 3 agents
  • Email Ticketing
  • Customer Management
  • Private Knowledge Base
  • Multi Language Help desk
  • Mobile Apps
Freshdesk
Freshdesk
Freshdesk Growth
 $19.00per_user Per Month
Ticketing, customer portal, reports and more. Ideal for small businesses that want to offer service on email.
  • Help Desk and Ticketing
  • OOB analytics and standard reports
  • Self-service knowledge base
  • Security, routing, SLA

Various alternatives pricing & plans

Free Trial
Pricing information for the above various Poli alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.
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