--- title: Plum Reviews meta_title: 'Plum Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 286 reviews by the users' company size, role or industry to find out how Plum works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 286 scale: '5' date_modified: '2026-11-02' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Plum Reviews & Product Details

Profile Status

This profile is currently managed by Plum but has limited features.

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

10 months

User Insights

Average based on 286 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Plum Reviews (286)

View 3 Video Reviews
Reviews

Plum Reviews (286)

View 3 Video Reviews
4.7
286 reviews

What do users say?

Generated using AI from real user reviews
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G2 reviews are authentic and verified.
Priyanka P.
PP
Priyanka P.
Manager - Business operations
Mid-Market (51-1000 emp.)
"Plum Benefits & Adoption"
5/5
What do you like best about Plum?

Prompt support and flexibility offered, along with a wide range of multi-currency vouchers and cards available for various countries. The platform is easy to use, and the readily available reports help in efficiently reconciling the vouchers. Review collected by and hosted on G2.com.

What do you dislike about Plum?

At the moment, Visa cards are unavailable. We request that they be enabled to allow us to issue rewards to learners. Review collected by and hosted on G2.com.

Verified User in Animation
UA
Verified User in Animation
Small-Business (50 or fewer emp.)
"It's a good service i like most this and i claim my all rewards"
4.5/5
What do you like best about Plum?

They provide good service and i claim my all rewards Review collected by and hosted on G2.com.

What do you dislike about Plum?

Some time they're service to late but fine they contact with me Review collected by and hosted on G2.com.

Den P.
DP
Den P.
Copy Writer
Small-Business (50 or fewer emp.)
Originally submitted 1/31/2025
"I'm so glad I tried this service"
5/5
What do you like best about Plum?

I reached out for assistance, and their response was incredibly quick. Review collected by and hosted on G2.com.

What do you dislike about Plum?

So far, I’m happy with the service, and my first experience has been positive. Review collected by and hosted on G2.com.

Ziffi C.
ZC
Ziffi C.
sr executive
Small-Business (50 or fewer emp.)
"Outstanding Support That Sets the Standard"
5/5
What do you like best about Plum?

Best support and quick resolution of the issue Review collected by and hosted on G2.com.

What do you dislike about Plum?

Can not think as of now so can not comment. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Overall still excellent"
5/5
What do you like best about Plum?

They provided the help I needed with an accurate expectations Review collected by and hosted on G2.com.

What do you dislike about Plum?

It took almost 2 weeks before they resolved the problem Review collected by and hosted on G2.com.

Aayush G.
AG
Aayush G.
Operations Manager
Small-Business (50 or fewer emp.)
"Easy to use platform for employee engagement and rewards"
4.5/5
What do you like best about Plum?

The most helpful feature of Plum is its ease of access. Even when I was a first time user of the platform, I did not find any challenges in using the platform and customize it as per my organisation's needs. The support is also very efficient and prompt. They tend to resolve any kind of issues very promptly and without any followups. Review collected by and hosted on G2.com.

What do you dislike about Plum?

The only downside that I could see was the limited options on the gift vouchers and also frequent changes in the rewards terms & conditions, discontinuation etc. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
Originally submitted 11/13/2025
"Effortless Access to Multiple Gift Cards"
4/5
What do you like best about Plum?

easily accessible multiple brands gift card Review collected by and hosted on G2.com.

What do you dislike about Plum?

too many bugs and late customer support. Review collected by and hosted on G2.com.

Grace S.
GS
Grace S.
Harvard Business Review Advisory Council Member
Small-Business (50 or fewer emp.)
"My Plum Experience"
5/5
What do you like best about Plum?

Great customer support from xoxoday and the sales and support staff are great in what they do.

Amazing variety of gift cards available in many countries. Review collected by and hosted on G2.com.

What do you dislike about Plum?

Topping up our wallet incurs an additional 3% which has impacted our profitability in using the Plum platform for our gift card business.

Reports are not downloadable in pdf format. CSV format is subject to unauthorised revisions. Review collected by and hosted on G2.com.

Swati H.
SH
Swati H.
Finance Manager
Mid-Market (51-1000 emp.)
"Simple, Smooth, and Rewarding"
5/5
What do you like best about Plum?

Plum makes gifting super easy with a wide range of vouchers and a user-friendly platform. The XOXO vouchers are especially convenient and well-loved. Review collected by and hosted on G2.com.

What do you dislike about Plum?

Would love more customization options and quicker delivery during busy times. Review collected by and hosted on G2.com.

Rahi M.
RM
Rahi M.
Lead - Digital Revenue & Communications
Mid-Market (51-1000 emp.)
"Seamless and Efficient Referral Voucher Distribution"
3.5/5
What do you like best about Plum?

Plum makes automating and distributing referral vouchers to our clients incredibly easy. The wide range of reward options, instant delivery, and user-friendly dashboard make the entire process seamless. It saves us time, ensures timely gratification for our clients, and adds a layer of professionalism to our referral program. Review collected by and hosted on G2.com.

What do you dislike about Plum?

Nothing that I could think of at the moment. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

10 months

Average Discount

12%

Plum Features
Reward Catalog
Customization
Bulk Ordering