Plum Reviews & Product Details

Xoxoday is not just an employee rewards channel, it is a full-fledged employee, consumer, and sales (ECS) engagement platform that simplifies every aspect related to rewards, incentives, employee experience & recognition, loyalty benefits, consumer feedback, sales boosters, and so on. Xoxoday has been the platform of choice for many corporate giants for enhancing their workforce effectiveness and loyalty potential. Xoxoday is a superb people happiness platform. Its scope has grown over the years to encompass not only rewards but also the whole experience around how performers feel about success and achievement. It's great to be on Xoxoday. Review collected by and hosted on G2.com.

Xoxoday has improved the user experience tremendously over the past few years. I think they should include a few more categories to their offerings. For example, many people love books. If I can buy books using my reward points, that'd be a great facility. They can include local experiences such as local sightseeing, local cuisine, or local heritage walks as experiences. This will enable people with time constraints to have a good time without spending too much time. For example, being in Pune, if they could include an end-to-end excursion to Mahabaleshwar, that would be great! Time-effective! Or book cafe experiences could also be a good choice. But overall, Xoxoday is a great people engagement platform. Review collected by and hosted on G2.com.

In addition to the great variety of options and instant E-voucher purchasing, here are some new things I've come to appreciate about Xoxoday:

Firstly, the user interface is very clean and intuitive, making it incredibly easy to browse and find what I'm looking for without any hassle.

Secondly, the wide range of brand partners across multiple categories, from shopping and dining to travel, makes it a one-stop destination for all gifting needs.

Additionally, I've noticed regular deals and offers that make the platform even more rewarding to use, providing great value for money.

Lastly, the secure and seamless transaction process gives me confidence every time I make a purchase, knowing my details are safe Review collected by and hosted on G2.com.

While my overall experience with Xoxoday has been great, there are a couple of areas that could be improved:

Firstly, inventory management for popular brands like Amazon E-gift cards needs attention. It can be quite disappointing to find your preferred option out of stock, forcing you to settle for an alternative.

It would also be really helpful to have a 'Notify Me' feature when a preferred brand is back in stock, so users don't have to keep checking manually.

Lastly, better filtering and recommendation options when a product is unavailable would make the experience much smoother, helping users quickly find the next best alternative without any friction Review collected by and hosted on G2.com.

The best thing about Xoxoday Plum is its flexibility and wide range of reward options. I appreciate how the platform offers diverse experiences, gift cards, and perks that organizations can use to recognize and engage their stakeholders. The redemption process is simple and user-friendly, making it easy to choose and enjoy rewards without any complicated or time-consuming procedures. Review collected by and hosted on G2.com.

Overall, my experience with Xoxoday has been very positive, and I haven't encountered any major issues. If I were to suggest one improvement, it would be to expand the range of globally accepted gift card options. This would provide users with even greater flexibility and allow them to enjoy their rewards across a wider variety of brands and regions. Review collected by and hosted on G2.com.

It is a highly proficient site which gives high level customer satisfaction. Navigations are so easy and properly designed as per user requirements. Review collected by and hosted on G2.com.

Gift cards are easy to reimburse and utilize. If we can extend the variety of available gift cards , that will be highly appreciable. Review collected by and hosted on G2.com.

I particularly like Xoxoday’s recent AI-driven features and personalized rewards experience. The platform continues to expand its reward choices, wellness offerings, and analytics capabilities, making employee engagement and recognition more effective and engaging Review collected by and hosted on G2.com.

Xoxoday is a strong rewards and recognition platform, but it could improve by simplifying the user interface, expanding local reward options, enhancing mobile usability, and providing even more advanced analytics and customization features Review collected by and hosted on G2.com.

Yes, Plum helps me in getting what I want from the huge variety of stores available there. On top of that, I need not pay any cash to purchase goods or services because of the gift cards/vouchers which help me a lot to purchase things. And their customer service is excellent, and you never have to lose rewards if you made a mistake while purchasing products because of their excellent customer service. Thanks a lot, Plum, for my needs, and that is highly recommended. Review collected by and hosted on G2.com.

Nothing at the moment, but I do hope that they will continue to add more merchants for the convenience of all. Review collected by and hosted on G2.com.

Plum is its intuitive and user-friendly interface that makes sending rewards and recognition incredibly easy. It seamlessly integrates with our internal workflows and allows for quick disbursal of incentives across various categories—whether it's gift cards, experiences, or custom rewards. The platform also supports personalized messaging, which adds a thoughtful touch to every interaction. Overall, it makes employee appreciation feel timely and meaningful. Review collected by and hosted on G2.com.

While Plum is overall a great platform, one area for improvement could be the speed of loading certain pages or reward catalogs, which can sometimes lag. Additionally, a few more customization options for branding or messaging templates would be helpful to better align with internal communication styles. These are relatively minor issues, but addressing them would make the experience even smoother. Review collected by and hosted on G2.com.

Now we do quick redemption without sign in. Review collected by and hosted on G2.com.

When i redeem a coupon without sign in, it didn't find a way to see the coupon history which i don't like. I would need to see a way where i can find all my coupon/voucher redemption history. Review collected by and hosted on G2.com.

I have been using Xoxoday for the past two years to claim my rewards, and I love how easy it is to claim rewards through the platform. Whenever there is an issue, the support team resolves it immediately, which I find incredibly helpful. I appreciate the effective email response and the quick response time to my inquiries, with no wait time and prompt issue resolution adding to the satisfaction. The user-friendly interface makes it easy for me to navigate and access the services I need without hassle. My positive experience with Xoxoday also reflects in my high likelihood to recommend it, as I rate it a 10 out of 10. Review collected by and hosted on G2.com.

I find that claiming multiple gift cards at once creates a delay in receiving the gift cards through email. Review collected by and hosted on G2.com.

Reliable incentive options available and smooth customer care experience. Overall a enhancing experience Review collected by and hosted on G2.com.

There is scope to improve the UX and add support chat functions Review collected by and hosted on G2.com.