| Free Trial0 seat Per Month | Complete QA solution with comprehensive dashboards, workflows, calibration module and advanced reporting - Customizable Scorecards
- AI Assistance
- QA Workflows
- Calibration Module
- Agent Dashboards
- Advanced Reports Suite
- Root Cause Analysis
- Compliance Reporting
- Peer to Peer Scoring
- Standard integrations
- Silver Onboarding
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| Starting at $110.001 Agent Per Month | Includes both Digital and Voice Agent plus - Omnichannel blended routing for digital and voice
- Universal queue with concurrent interaction handling
- Voice and digital capture, storage, search and playback
- Dedicated agent and supervisor workspace
- Voice and digital prebuilt data visualization dashboards and reports
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Talkdesk Express™ | United States & Canada Small Business Exclusive | Free25 Licenses Free to Start | Built for small businesses under 50 employees to serve customers like big brands—without the cost or complexity. With Talkdesk Express™, you get AI-powered customer service tools in one easy-to-use platform—so you can launch quickly, serve your customers better, and grow confidently, just like the big brands.
https://www.talkdesk.com/express/ - Talkdesk Express includes features for omnichannel communication (voice, email, chat, SMS, social media), built-in AI tools like intelligent routing and virtual agents, a low-code Studio for creating customer flows, reporting tools and dashboards, integration with other business systems, and a self-service portal for setup and training, all designed to be easily accessible for small businesses.
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