--- title: PIMSY Reviews meta_title: 'PIMSY Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how PIMSY works for a business like yours. aggregate_rating: rating_value: 2.9 review_count: 5 scale: '5' date_modified: '2026-06-22' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # PIMSY Reviews **Vendor:** Smoky Mountain Information Systems **Category:** [Mental Health Software](https://www.g2.com/categories/mental-health) **Average Rating:** 2.9/5.0 **Total Reviews:** 5 ## About PIMSY PIMSY is a comprehensive ONC-certified practice management solution that actively supports thousands of mental and behavioral health providers and impacts millions of patients nationwide. Recognized as a prominent leader in the EHR space, PIMSY is purpose-built for mental and behavioral health, and has effectively provided innovative solutions since 2007. Leveraging extensive industry experience to consistently meet the ever-evolving requirements of behavioral health and SUD services, PIMSY maintains a steadfast commitment to cost efficiency and features that elevate the overall user experience. For additional information, please visit https://www.pimsyehr.com.    ## PIMSY Reviews ### 1. Provides Great Patient Database and Scheduler **Rating:** 4.0/5.0 stars **Reviewed by:** Katie L. | Office Coordinator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 21, 2020 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about PIMSY?** PIMSY allows you to create an electronic patient record for each patient, archive closed patients, create EDE Statements for electronic billing, generates invoices for client statements, and has a useful scheduler. It also computes Payroll and can hold a database of all employees and their pertinent information for HR purposes. **What do you dislike about PIMSY?** The software can be clunky, often loads sluggishly. However, there Help team is pretty responsive (usually hear back within a few hours) and the problem is usually solved quickly. I do feel that the team is open to suggestions for improvements and they do listen to their customers. **Recommendations to others considering PIMSY:** I think PIMSY provides a great base for small healthcare practices, it allows you to maintain an electronic record, bill insurance, generate payroll, and so much more. **What problems is PIMSY solving and how is that benefiting you?** It maintains all client data electronically (all forms are easily scanned directly into the software) and it tracks payroll for the doctors. It also tracks client balances. It maintains our "HR Folder" of Employee information, which can only be accessed by administrators. It generates our Payroll. ### 2. Something's missing. **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 29, 2019 **What do you like best about PIMSY?** I loved being able to file large batches of insurance claims in one process. **What do you dislike about PIMSY?** I did not like the inability to have files excluded that were not properly prepared. I also didn't like having to manually document visits that needed to be excluded, so therapists could be informed of missing items. **Recommendations to others considering PIMSY:** Have a EMR Specialist inform which software package is most appropriate for your needs. **What problems is PIMSY solving and how is that benefiting you?** It was very effective in filing large batches of claims. It had the storage space to upload client files and documents ### 3. PIMSY Review **Rating:** 3.0/5.0 stars **Reviewed by:** Anosha B. | Lead Behavior Therapist, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 27, 2019 **What do you like best about PIMSY?** The ability to take notes and bill for those sessions was very easy. It was helpful to be able to render appointments and so other could look at notes. **What do you dislike about PIMSY?** The way ABC data was tracked and graphed it was not as user friendly **What problems is PIMSY solving and how is that benefiting you?** PIMSY allowed us to go from paper data tracking to electronic data tracking as well as have an electronic medical record so obtaining a release of information for example was easy and accessible from anywhere. ### 4. The mental heath EHR we have been waiting for!!! **Rating:** 3.5/5.0 stars **Reviewed by:** Elizabeth M. | Director Of Operations, Mental Health Care, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 15, 2019 **What do you like best about PIMSY?** I like that I, etc can find clients by a multitude of ways, like phone number, email address, last name **What do you dislike about PIMSY?** I don t like that there are several hard coded fields that we can't customize to suit our needs **Recommendations to others considering PIMSY:** So far so good! **What problems is PIMSY solving and how is that benefiting you?** We have an Eating disorders treatment facility. It has been difficult finding an EHR that can capture the needs of our records. Most cater to medical records, rather than mental health. The templates are easily customizable ### 5. 70% chance of working **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 12, 2018 **What do you like best about PIMSY?** Enables staff to review each other's notes and catch the latest updates to client profiles. **What do you dislike about PIMSY?** It always freezes and studs responding. You generally wit close to 5 minutes for it to reboot. **What problems is PIMSY solving and how is that benefiting you?** Ease of access for review by anyone at any program - [View PIMSY pricing details and edition comparison](https://www.g2.com/products/pimsy/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-24+18%3A43%3A01+-0500&secure%5Bsession_id%5D=5e10d6d2-6116-4823-ac26-158d75ccca20&secure%5Btoken%5D=c15201681f1beda2d535a402bac8deb2bd767aa14a1c7c165d12fb2cf35d3346&format=llm_user) ## PIMSY Features **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance - Invoice Management - Medication Management - Calendar Management - Employee Management - Document Management - Claims Management - Template Management - Data Security **Clinical** - Patient Records - Specialty EHR Templates - Interoperability - Documentation - E-Prescription - EMR/EHR - Customizable Templates **Additional Functionality** - Initial Assessments - Mobile Access - Teletherapy - AI Copilot - Confirmations/Reminders - Customizable Reports - For Group Therapy - Appointment Scheduling - HIPAA Compliant - Lab Integration - E-Prescribing - Role-Based Permissions - Treatment Planning - Electronic Signature - Charting - Reporting & Statistics - For Substance Abuse Therapy - Outcome Assessment Tools - Therapy Notes - API - Activity Dashboard - Secure Messaging - Electronic Payments - Generative AI - Chat/Messaging - Reporting/Analytics - Payment Processing - SMS Messaging - Income/Expense Tracking - Telemedicine - Third-Party Integrations - Multi-Location - Compliance Tracking - Client Database - Progress Tracking - Email Marketing - Coding Assistance - Patient Intake - Online Booking ## Top PIMSY Alternatives - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) - 4.7/5.0 (332 reviews) - [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) - 4.7/5.0 (296 reviews) - [Oliva Health](https://www.g2.com/products/oliva-health/reviews) - 4.9/5.0 (252 reviews)