Perplexity Reviews (320)

Reviews

Perplexity Reviews (320)

4.4
320 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise fast, reliable answers with clear source citations, which significantly enhance their research efficiency. The ability to quickly verify information and access well-structured responses is highly valued, making it a preferred tool for both professionals and students. However, some users note that usage limits can be restrictive during peak times.

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Christine C.
CC
Christine C.
Head of Marketing
Small-Business (50 or fewer emp.)
"Efficient for Content and Research, Needs Better Task Management"
4.5/5
What do you like best about Perplexity?

I like that Perplexity seems to understand our brand voice and remembers rules very well. It also responds well to feedback, which is great for refining our content writing. I find it useful that it synthesizes the data and links I provide in a meaningful way. Additionally, I felt that the initial setup of Perplexity was easy for my team. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I don't think the way the projects work and tasks work is very intuitive, so I feel like I have one run-on project with lots of different tasks. Also the search feature is either non-existent or I can't find it. Review collected by and hosted on G2.com.

Aditya V.
AV
Aditya V.
Associate Analyst
Small-Business (50 or fewer emp.)
"Quick Answers, Room for Improvement"
3.5/5
What do you like best about Perplexity?

I appreciate Perplexity for its capacity to deliver concise and well-organized answers that demonstrate a clear understanding of the subject, along with helpful references. This allows me to quickly grasp a topic without the need to sift through numerous sources. The inclusion of references makes the material much easier to understand. Additionally, I found the initial setup to be straightforward. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I find that the results can sometimes be too brief, particularly when it comes to more complex or technical subjects. It would also be much more helpful if there were better options for customization. Review collected by and hosted on G2.com.

Mat P.
MP
Mat P.
"A Must-Have Research Companion with Seamless Integration"
5/5
What do you like best about Perplexity?

I really like how easy Perplexity is to use. I find it incredibly valuable that I can use any language model within it, and I appreciate its advanced features and strong connectivity to data sources, which allow me to connect it to various data sources. It's one of my most used tools for information searches and fact-checking, and it helps me figure things out with tutorials, walking me through complicated tasks. I find it absolutely amazing. It's particularly helpful for research and analysis on companies and business development. Plus, it keeps me up to date with news, thanks to its brilliant automated tasks and alerts. Setting up the API was very easy, with no issues at all. I use Perplexity as part of my automations and connect it via the API with other platforms. Overall, it's a tool I recommend 10 out of 10 and talk about it to people every day. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Nothing generally all features are excellent Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Versatile Tool for Research, Troubleshooting, and Faster Answers"
5/5
What do you like best about Perplexity?

I like the versatility of Perplexity, and I use it several times a day. I have threads with details prompts for repetitive work. I've used it to perform data research. I've used it to help me troubleshoot Excel / Google Sheets formulas. And I've also used it as a quicker alternative to sifting through support documentation when trying to learn how to learn knew features or answer questions about software I use. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I have tried to use it to help me draft standardized documentation; however, even when I give it a specific example format / structure for the documentation, the system seems to go rogue and will venture off from the desired structure, which means more rework for me. Review collected by and hosted on G2.com.

LV
Lukas V.
"Streamlined Research and Coding with Perplexity"
5/5
What do you like best about Perplexity?

I use Perplexity for a lot of research tasks, and its ability to link directly to SharePoint sites makes searching through documents much easier. Perplexity's coding ability is impressive, even though I'm not a great coder, it helps solve complex tasks and integrate solutions with ease. Its ability to create spaces linked directly to multiple SharePoints is a big plus for me. The SharePoint integration is what makes Perplexity so valuable because it allows easy uploads from various sources while ensuring data security through NDAs. I am also really impressed with its image generation capabilities. I find the initial setup to be very simple; the interface is super user-friendly and intuitive. Additionally, I love that Perplexity can select the best AI for each task, saving the user from needing multiple licenses and decisions. This feature really makes Perplexity stand out compared to other AI tools. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Revising images almost never works. Perplexity will create a near perfect image and if you ask it something as simple as removing a specific arrow or changing a specific color it will change the entire graphic. Review collected by and hosted on G2.com.

Anand J.
AJ
Anand J.
"Intuitive UI, Great for Market Research"
3.5/5
What do you like best about Perplexity?

I use Perplexity for my organization work and it really stands out to me. I think it has the best UI of all the available options, which makes it very user-friendly. The answers I get are really good, which helps me in my market research and finance tasks, including trading in stock markets. The Perplexity browser, referred to as the Comet agentic browser, is incredibly helpful for me. It saves me a lot of time by facilitating research and assisting me in making informed decisions, which is crucial in my line of work. Additionally, the initial setup was a piece of cake, super easy to get started with. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

So, basically, in Perplexity Finance, I was looking for the watch list, so there's no watch list in that, which I can create multiple watch lists. And, sometimes the search doesn't work that well. But yeah, basically that. Review collected by and hosted on G2.com.

Amaia L.
AL
Amaia L.
"Perplexity: Essential for Strategic Research"
5/5
What do you like best about Perplexity?

I really like Perplexity because it helps me with research at work. When I have to start a new strategic project, I launch a prompt and it informs me about the entire topic. It captures all the relevant sources and helps me create an initial mental structure. I also value the number of sources it visits in 'think longer' mode, so I no longer have to spend hours informing myself on my own. Additionally, Perplexity finds all the sources for me and makes a synthesis, allowing me to delve into the areas that interest me the most by following the suggested links. Another positive aspect is how simple the initial setup was. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes, when using Perplexity to gather news, it struggles a bit more and might miss capturing some. Also, I feel that for idea generation and brainstorming it might not be the best tool, as it is not very creative and is too literal, strictly based on the sources. Review collected by and hosted on G2.com.

Tsubasa K.
TK
Tsubasa K.
Chief Executive Officer
"Supercharges Research with AI and Deep Web Crawling"
5/5
What do you like best about Perplexity?

I find Perplexity very fast to use and appreciate its rich data sources, which help me effectively research complex topics. I love that I got into their AI Fellowship Program, enabling me to leverage Perplexity's technology to obtain information quickly, which would take hours manually, particularly with its Deep Research function. This feature is my favorite as it crawls the web in a parallel fashion, uncovering sources I wouldn't have thought to look for and providing a serendipitous exploratory search system. Perplexity makes summarizing complex research papers and news much easier, allowing me to create insights and use them in my workplace. Setting it up was a breeze, which added to the ease of integrating it into my work process. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I noticed that on my Norton anti-virus environment, the exported PDF is sometimes flagged as being a Phishing PDF. If that could be solved, it will be good, since many PDFs get quarantined in my environment. Review collected by and hosted on G2.com.

Nandhu S.
NS
Nandhu S.
"Revolutionized Research Routine with Intuitive UI"
5/5
What do you like best about Perplexity?

I use Perplexity for research of features to build, managing daily doubts, and searches. I really like the scheduled triggers, which help me automate most of my daily routine searches and receive the results directly in my email. The user experience for the chat and images stands out, as the UI/UX of Perplexity is much more interesting and intuitive compared to other LLM apps. The initial setup of Perplexity is very easy, and on a scale from 1 to 10, I'd definitely rate my likelihood of recommending it a 10. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

The research can be more thorough. If it can generate diagrams, action plans, workflows it would be a lot better. I use it with other chatbots when I want to summarize the answers because Perplexity will search web again if I ask to summarize a result. Review collected by and hosted on G2.com.

Jesús Ferre E.
JE
Jesús Ferre E.
"Essential Tool for Technical Searches"
5/5
What do you like best about Perplexity?

I love how Perplexity gives me quite comprehensive answers in the format I request. It is especially useful for searching the state of the art of a technology with bibliography in APA format, using only peer-reviewed literature. The results obtained are excellent, and I only have to make small modifications to use them in my projects. I also appreciate the ease of initial setup, which was very simple. I switched from ChatGPT to Perplexity because I was given the Perplexity fellowship and started getting better results. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Perplexity needs prompts that greatly limit the sources and the response to approximate what I want. Additionally, the creation of files and applications generates files that are not useful, for example, they come in a txt format which is not useful. It should present the files in other more common formats. Review collected by and hosted on G2.com.