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Perceptyx Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Perceived Cost

$$$$$

Perceptyx Media

Perceptyx Demo - Action Planning
Creating Action Plan
Perceptyx Demo - Favorability Report
Favorability Report
Perceptyx Demo - Sample Toolkit
Sample Toolkit
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Perceptyx Reviews (39)

Reviews

Perceptyx Reviews (39)

4.5
39 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive customer service of the platform, highlighting how it simplifies collecting and analyzing employee feedback. Many appreciate the ability to customize surveys and the insightful reporting features that help drive actionable plans. However, some users note that the project management could be improved, particularly in terms of response times and quality assurance.

Pros & Cons

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Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Insightful Platform with Room for More Flexible Reporting"
What do you like best about Perceptyx?

This platform offers a wealth of insights from pulse checks, whether with my team or across the entire company. As a manager, I appreciate being able to extract valuable knowledge and create action plans directly within the platform, which is another significant advantage. The ranking feature, which highlights both the most favorable and the lowest scoring areas, is also a strong benefit. Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

I was able to offer additional flexibility by drilling down into specific teams or regions for some particular questions, which allowed for more comprehensive reporting in those areas. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Enterprise (> 1000 emp.)
"Nice to give feedback anonymously for both helpful or concerns that one might have as an employee."
What do you like best about Perceptyx?

It is helpful as it can give a voice to those who might be hesitant to give their true beliefs, regardless of whether it is through praise or things one might feel can be helpful to move a company forward as an employee. Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

A dislike could be the number of questions some surveys have. I do not include the ones through this website, but many questions I feel can be simplified and achieve the same ending result. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Enterprise (> 1000 emp.)
"Perceptyx makes collecting and analyzing employee feedback easy and fun."
What do you like best about Perceptyx?

I really like how you can drill down to hot spots by demographic. Additionally, it is helpful to understand the full story when you can click on a statement with low favorability and see how the negative participants responded to other questions compared to the positive participants. Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

I have found the Theme Frequency report to be largely inaccurate regardless of which survey I am looking at - onboarding, engagement, and exit. It sometimes picks up more concrete themes well, like benefits, training, compensation, etc., but anything like trust, culture, teamwork, etc. the comments often do not correspond to the theme. I think it has improved since we first started using this functionality but it could still use some work. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Mid-Market (51-1000 emp.)
"An easy way to see if a product is good."
What do you like best about Perceptyx?

I think that it is nice to see real candid thoughts about products that you may be considering. It is quick and easy. Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

Sometimes people are not very descriptive in their reviews and the reviews could also be weighted one way or the other. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Mid-Market (51-1000 emp.)
"It helps to figure out where strengths or weaknesses lie."
What do you like best about Perceptyx?

The most helpful thing is that it shows what may or may not need improvement in certain areas. Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

I don't think there are any downsides to using it. Review collected by and hosted on G2.com.

Verified User in Information Services
II
Small-Business (50 or fewer emp.)
"Get Perceptyx for your business grow happily"
What do you like best about Perceptyx?

The feedback system with different values from the your team and customer creates impressive portfolio based on company received feedback and suggestions, it helps to grow in right direction. Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

Its cover all engagement activity but it should treat as more accurately for the negative feedback, some time its hard to identify downside of the other side, treating all positive feedback is also not good for company grow. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Enterprise (> 1000 emp.)
"Easy Competitive Reporting"
What do you like best about Perceptyx?

User friendly dashboard, customized fields/reporting, ability to drill down to product/creative levels to see what other competitors are doing. I also really like the category watch feature! Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

It's incredibly annoying to try to find out if your report run is complete - there doesn't seem to be an easy way to navigate to that page unless you click on it at the time that you run the report Review collected by and hosted on G2.com.

BG
H
Enterprise (> 1000 emp.)
"Perceptyx Review - G2"
What do you like best about Perceptyx?

The most helpful part of Perceptyx is the people they have hired. They are enormously helpful, insighful, and will walk with you a third and fourth mile to get the work completed and correct. Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

Sometimes we want changes that are so customized Perceptyx can't really do them under contract cost. Sometimes large reports take more time to run that I would like. Review collected by and hosted on G2.com.

LS
Email/Internet Support agent
Enterprise (> 1000 emp.)
"Employee FRIENDLY Surveys"
What do you like best about Perceptyx?

I like that you can read other people's takes on programs that you are or will be using with a company, and you get paid to do so! Win, Win! Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

I have not really found anything that I do not like about it! I have not come to any situations where I have found that some things are not working correctly. I do not like that the password for the site has to be 12 characters if that counts? Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market (51-1000 emp.)
"Competitive Reporting"
What do you like best about Perceptyx?

Kantar allows us to pull quarterly competitive spend reports for all our clients specific to their industries, verticals, and competitive sets. Kantar has more channels available that other competitive reporting softwares including TV, out of home, digital, and print. Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

There is often a gap in data with spend reporting for certain channels such as digital. Kantar is not able to fully capture the advertising spend of all brands. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Perceived Cost

$$$$$
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Perceptyx Features
Customization
Internationalization
User, Role, and Access Management
Performance Benchmarking
Reporting & Dashboards
Employee Pulse Surveys
Survey Customization
Employee Segmenting
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Perceptyx