---
title: Peko Reviews
meta_title: 'Peko Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Peko works for a business like yours.
date_modified: '2026-07-28'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Peko Reviews
**Vendor:** Peko  
**Category:** [Proactive Customer Retention Software](https://www.g2.com/categories/proactive-customer-retention)
## About Peko
AI customer retention and loyalty software for F&B, Beauty Salon and Retail businesses






- [View Peko pricing details and edition comparison](https://www.g2.com/products/peko/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-11+01%3A05%3A45+-0500&secure%5Bsession_id%5D=046b194a-be5d-4a89-b6ed-d2124f3fee45&secure%5Btoken%5D=6ea1f39b9d550883ed3134c8380b251c41e08af419afaeea141eb10c51568c8c&format=llm_user)

## Peko Features
**Platform**
- Health Score
- Customer Profiles
- Notifications
- NPS of Customers

**Predictions**
- Service Quality Assurance
- Predictive Analytics
- Revenue Impact
- Artificial Intelligence
- Sentiment
- Retention
- Behavior Analytics
- Usage Tracking/Analytics

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Loyalty Program
- AI Copilot
- Campaign Personalization
- Personalization
- Email Campaign Management
- A/B Testing
- Knowledge Base Management
- Renewal Management
- Performance Metrics
- Workflow Management
- Behavioral Targeting
- Customer Engagement
- Sentiment Analysis
- Engagement Tracking
- Task Management
- Feedback Management
- Behavior Tracking
- Retention Tracking
- Support Ticket Management
- User Onboarding
- Lifecycle Management
- Customer Surveys
- Campaign Management
- Real-time Alerts
- Customer Journey Mapping
- Cancellation Management
- Third-Party Integrations
- Review Monitoring
- Customer Data Management
- Referral Tracking
- Customer Communication
- Churn Management
- Marketing Automation
- Referral Management
- Customer Segmentation
- Messaging
- Workflow Automation

## Top Peko Alternatives
  - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) - 4.5/5.0 (1,726 reviews)
  - [TeamSupport](https://www.g2.com/products/teamsupport/reviews) - 4.4/5.0 (877 reviews)
  - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) - 4.3/5.0 (725 reviews)