Patch My PC Reviews (736)

Reviews

Patch My PC Reviews (736)

4.8
736 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and time-saving automation in managing software updates and deployments. The intuitive interface and seamless integration with Intune and SCCM allow IT teams to efficiently handle third-party applications, significantly reducing manual effort. However, some users express a desire for a broader application catalog to enhance functionality.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Jeffrey G.
JG
Jeffrey G.
Information Technology Innovation Engineer
Enterprise (> 1000 emp.)
"PatchMyPC Cloud On-boarding"
5/5
What do you like best about Patch My PC?

I recently implemented PatchMyPC Cloud with Intune in my org. It was extremely easy to get setup and working. During the POC we were able to setup multiple ThirdParty App upgrade deployments and solve many vulnerabilities by updating third party applications. Once the connection to Intune was made, we were up and running. Deploying apps from PatchMyPC catalog made this stress free. Susan with Customer support was an excellent resource in assisting Bottomline. Melissa from tech support is outstanding for supporting Bottomline while I was first learning to use the software. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

More Reporting functionallity please. The roadmap is a bit confusing. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

We're glad to hear that Patch My PC Cloud made onboarding seamless and helped address security vulnerabilities quickly. It's great to know that Susan and Melissa provided excellent support along the way! We appreciate your feedback on reporting functionality and the roadmap—we’re always working on improvements. Thanks for choosing Patch My PC!

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"IT Endpoint Engineers best friend."
5/5
What do you like best about Patch My PC?

We started our partnership with PMP with the onprem version, hosted on a vm, from our initial engagement, to their high quality customer service, it was one of the easiest implementations we went over, they not only stick to what they needed to show us, but also, went the extra mile to teach us what best practices and little tricks we could do, to streamline our deployments.

When the time to move to the Cloud arrived, once again, I was able to schedule time with their engineers and even though at the moment there's no automatic transfering of configuration between onprem to cloud, it was one of the easiest and intuitive tasks I had to do, I was able to complete the standing up and initial configuration of our cloud instance in a couple of days.

I'm always impressed by the quality of product PMP deploys, having worked in this industry for many years, you can see this was developed by people that worked in the same line we do and understand our needs, without worrying on unnecesary features. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

At this moment, I believe I heard is in development already, but the automatic transfer of current apps in on prem to cloud would be a game changer. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks for the thoughtful and detailed review. It means a lot coming from someone who’s been deep in the industry and knows what a good product and support experience should feel like. We built this for teams like yours, and it’s awesome to hear the platform and our team have made your life easier.

You’re right about the on-prem to cloud migration. We’re actively working on a migration feature to help move ConfigMgr apps to Intune more seamlessly. We should have more publicly available on that in the coming months.

Appreciate the partnership and trust.

Justin Chalfant, Founder and CEO

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Mid-Market (51-1000 emp.)
"Major Time Save! Great Company"
5/5
What do you like best about Patch My PC?

I have love using Patch My PC, the product is great! I would highly recommend Patch My PC to anyone. It has saved me so much time allowing me not to have to manually package common apps. I recently got into their cloud solution and I am very impressed! It is a very clean and easy to use UI. Another great plus to the company is the people. I have interacted with the customer support on multiple occasions and they are always very quick to respond, friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

I don't have any complaints really, only complaint would be I wish they had more apps and especially the full autodesk Installs, currently they only have the updates for Autodesk products. That being said even just having the updates is very helpful. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Really appreciate the kind words. It’s great to hear that both the product and the team have made a strong impression. Saving time on app packaging is exactly what we built this for, and we’re pumped the cloud solution is working well for you too.

Totally hear you on Autodesk. We’d love to expand beyond just updates, and that feedback helps us keep pushing in that direction. You can track or vote on requests like that at https://ideas.patchmypc.com to help us prioritize.

Thanks again for being a customer.

Justin Chalfant, Founder and CEO

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"So much better than our previous solution, manages hundreds of apps"
4.5/5
What do you like best about Patch My PC?

It handles hundreds of apps, far more than our old solution. Many apps we never considered automating were just sitting their on the list waiting for us to check the box. There are also some nice bonus features like handling of desktop shortcuts, disabling auto-updates. It mostly runs on autopilot now that it's setup, though we still go in to add new apps when requested by a customer if they're available. It can also handle creating App installers, not just updates. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

The interface is a little old fashioned but fine. It's hard to complain considering what our old process was. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks for the great review! We're glad to hear Patch My PC has helped you automate so much of your app management and that the broad catalog has added real value. That "autopilot” experience is what we aim for!

We've noted your feedback about the interface. If you're not already using it, our cloud portal offers a more modern experience you might find helpful.

Thanks again for being a valued Patch My PC customer!

See how Patch My PC improved
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Simplify Administrator Work"
4.5/5
What do you like best about Patch My PC?

It provide simple to use as administrative prospective however Support team are very much active. Who lead you to implement solution together Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Some of the software which is still not available in Patch my pc where we can create the custom app but update is another huddle which is not taking automatically. Hence that are need to be improve Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

Thank you for the positive feedback! We’re happy to hear that Patch My PC has simplified your admin tasks. It’s also great to know that moving to the cloud version has improved access for multiple admins. We appreciate your continued support and look forward to helping streamline your deployment process even further!

Verified User in Oil & Energy
IO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Effortless software updates"
4/5
What do you like best about Patch My PC?

What I really like about Patch My PC is how easy and fast it makes keeping our software up to date. The interface is simple, and with just one click we can update dozens of apps without having to visit individual websites. It saves us time and gives us peace of mind knowing everything is secure and current. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

One downside is that not every program is supported—some less common apps still need to be updated manually. But overall, it's a great tool that we use regularly. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks so much for the thoughtful review. We’re really happy to hear Patch My PC is making software updates easier and faster for your team. That one-click experience and time savings are exactly what we aim to deliver.

For applications not currently in our catalog, you can use our custom apps feature to add them yourself. You can learn more at: https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps.

If there are public apps you’d like us to support, you can vote for or request them at: https://ideas.patchmypc.com. That helps guide what we prioritize next.

And if you want to see which new apps have been added recently, check out our public roadmap at: https://patchmypc.com/roadmap.

Thanks again for using Patch My PC.

Thank you once again for being a valued Patch My PC customer.

Justin Chalfant, Founder and CEO

See how Patch My PC improved
MD
Mark D.
IT Principle
Enterprise (> 1000 emp.)
"With Patch My PC we are able to address vulnerabilities quickly."
5/5
What do you like best about Patch My PC?

We like the ability to download an application that is not in the PMPC catalog and as a part of the synchronization, it will create the package for the one-off app we have downloaded. This allows us to cover all our bases with regard to addressing vulnerabilities. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Only one user can be in the application at a time.

Reporting is not built into the application and has to be setup manually. There is currently no reporting for the Intune deployments from PMPC. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks for the review, Mark. Love hearing that custom apps are helping you quickly address vulnerabilities, even for those one-off scenarios outside the main catalog. That flexibility is a big part of what we’re aiming to deliver.

You’re absolutely right about the single-user limitation in the Publisher. We know that can be frustrating in larger environments. There’s actually a UserVoice request here if you’d like to vote and get updates on progress: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-188.

As for reporting, our Advanced Insights product is now in private preview for Intune. It’s something we’re actively expanding, and you can track the progress or vote here if you haven’t already: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3450.

Thanks again for being a customer.

Justin Chalfant, Founder and CEO

See how Patch My PC improved
RB
Roderik B.
System Administrator
Mid-Market (51-1000 emp.)
"Great product for Intune software packaging and updating"
5/5
What do you like best about Patch My PC?

Creating packages with Intune and updating packages can take a lot of time. With Patch My PC its super easy to do and saves a lot of time. Most of the applications we use are available in the catalog. And the pricing is good. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

No real dislikes. Maybe the need of a on-prem machine, but we are early users of the Cloud version of Patch My PC and that works great. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks for the review, Roderik. Awesome to hear Patch My PC has made software packaging and updating in Intune much easier and saved you time. That’s exactly what we set out to solve.

Glad to hear you're already using the cloud version. We're continuing to invest heavily in it to remove the need for on-prem infrastructure entirely and make the experience even smoother.

Thanks again for being a customer.

Justin Chalfant, Founder and CEO

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Mid-Market (51-1000 emp.)
"Very helpful and responsive!"
5/5
What do you like best about Patch My PC?

Its a very easy to use platform and syncs perfectly with Intune which is what we use for deployments. This gives us a user friendly UI and a great team of support. It was literally a 2 click setup. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Honestly Ive had a great experience with PMPC. They have always responded quickly and has helped with detailed and complicated troubleshooting. Cant really say there's been any issues after using it for a few months. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks for the great review. Love hearing that the Intune integration and simple setup made things easy right out of the gate. That’s exactly what we’re aiming for.

Also glad our support team has been able to help with the deeper troubleshooting when needed. It's awesome to hear the product has taken the pain out of repackaging and made updates and deployment rings way more manageable.

Thanks again for being a customer.

Justin Chalfant, Founder and CEO

JA
Jerad A.
Network Administrator
Mid-Market (51-1000 emp.)
"Very happy with PatchMyPC and ease of use"
4.5/5
What do you like best about Patch My PC?

I like that there are already a large list of software in the database that I can choose from to automatically update client PCs. Programs are categorized neatly and easy to find and check off to update our client PCs. Regular updates are checked based and a silent upgrade is available for MSI packages so it does not require user intervention. We can also specify if a reboot is needed to complete the patch.

We did have a call with a customer support rep that walked us through how to use the program and showed us features that we were not yet aware of. They were very helpful in explaining best practices and what they would recommend for settings.

I like this program because it is well automated and we do not need to go into the interface very often to make changes to make sure it is working.

I like that it was easy to connect our client machines to PatchMyPC and the clients on our network were easy to manage without having error messages or intrusive pop-ups for the user. Automation is the best feature of this software. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

I have not had enough experience with PatchMyPC in regards to installing new packages or adding programs that are not already in the database. I would want to make sure that adding msi files works well but I cannot yet comment as all of the programs that we need to have monitored are in the database already. The only thing I can dislike is possibly a basic interface and that it may not be as modernized and pretty as other software, but that is a very minor issue. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thank you for your thoughtful review! It’s great that automation and ease of use have been standout features for you, and we’re glad our support team was able to provide helpful guidance on best practices. We appreciate your feedback on the interface design, and we’ll keep this in mind as we continue to refine the product. Thanks again for being a Patch My PC customer and sharing your experience with us!