# Paro.ai Reviews **Vendor:** Paro.ai **Category:** [Business Process Outsourcing (BPO) Services](https://www.g2.com/categories/business-process-outsourcing-bpo-service) **Average Rating:** 3.7/5.0 **Total Reviews:** 13 ## About Paro.ai Paro is a growth platform that brings an expert talent community and businesses together to navigate immediate challenges and architect a plan for long-term success. Powered by proprietary AI technology and in-depth industry expertise, Paro matches businesses with the best-fit expert and solution to solve problems and drive growth. Our elite community of finance and accounting experts provides a range of services to clients, from bookkeeping and accounting to highly specialized corporate development and strategic advisory. By harnessing the power of people and technology, Paro empowers businesses and professionals to pursue meaningful work and go beyond even their loftiest goals. ## Paro.ai Reviews ### 1. Easy to Start, But Support Is Unresponsive When Issues Arise **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2026 **What do you like best about Paro.ai?** At first easy to get started and responsive **What do you dislike about Paro.ai?** They are unresponsive when their is a problem **Recommendations to others considering Paro.ai:** Be aware that they will not help you if their bookkeeper does something wrong like diverts your funds **What problems is Paro.ai solving and how is that benefiting you?** Bookkeeper service, based on their online reviews which claimed they carry insurance to cover Errors and Omissions ### 2. Incompeteance and poor customer service for $750/ month **Rating:** 0.5/5.0 stars **Reviewed by:** Douglas S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Paro.ai?** Nothing...not a thing that was of any vaule to us **What do you dislike about Paro.ai?** their "accountants/ bookkeepers" are essentially incompetent, and their customer support is atrocious. **Recommendations to others considering Paro.ai:** Stay away **What problems is Paro.ai solving and how is that benefiting you?** For those of you considering Paro as an outsourced bookkeeping service, stay away. We used their service for four (4) months for The Family Pet, and found their "accountants/ bookkeepers" are essentially incompetent, and their customer support is atrocious. All for the ridiculous price of $750/month. If you're considering outsourcing your bookkeeping, stay away from this company ### 3. Paro to the rescue! **Rating:** 4.0/5.0 stars **Reviewed by:** Hridyapal B. | Content Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Paro.ai?** The best things is how it provides a glimpse of project pricing aspect which in turn helps project planners to get an overview in advance and plan the project budgets accordingly. **What do you dislike about Paro.ai?** Can be overwhelming at times to fish through the details it provides on prospective candidates. **Recommendations to others considering Paro.ai:** Give it a shot and see how well it fits your business needs and meets the project budgeting aspects. Shouldn't write it off without a trial! **What problems is Paro.ai solving and how is that benefiting you?** Paro helps effectively and easily match prospective candidates which suit our business projects without us having to do the extra manual work! The fact that it also provides a reality check on the pricing factor makes it even more useful for planning our project budgets effectively. ### 4. Artificial Intelligence based solution for all finance needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Paro.ai?** It is very easy to use and integrate with existing solutions. It provides an ample amount of features to automate the accounting process. It provides good customer support and quick resolutions in case of any queries. It helps move from manual process to automation in a quick time as it's easy to use and implement. It is very useful for people who need to do accounting work frequently. **What do you dislike about Paro.ai?** Nothing as such. Mostly it should keep our data secure and should not sell it outside. **Recommendations to others considering Paro.ai:** You must try paro.ai in case you are in the accounting field doing complex accounting. **What problems is Paro.ai solving and how is that benefiting you?** Paro.ai is trying to solve all finance and accounting-related tasks by automating them using knowledge from domain experts and building artificial intelligence-based solutions on top of the existing knowledge base. It helped our client move from Excel to an automated solution for accounting data (coming out of sensor data). ### 5. Understand clients with lot of solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Anthony S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2023 **What do you like best about Paro.ai?** Complete audit services and full financial planning with analysis help out company to control expenses. **What do you dislike about Paro.ai?** Everything is good with them and i think fast reply to customers must be their priority **Recommendations to others considering Paro.ai:** Great services based on smart Ai platform. They keep you update based on financial services and help to make more money. **What problems is Paro.ai solving and how is that benefiting you?** Paro.ai understanding clients needs and help them to solve financial issues based on smart platform and audit services. ### 6. Great accounting and strategic service providers **Rating:** 4.0/5.0 stars **Reviewed by:** Pritee . | Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Paro.ai?** They are very knowledgeable to foresee any kinf of risk and help in prioritisation and mitigation. **What do you dislike about Paro.ai?** None as such. May need to explore other services to understand better. **Recommendations to others considering Paro.ai:** Set your expectations and requirements straight in the beginning, focus on documentation for future references. **What problems is Paro.ai solving and how is that benefiting you?** Among many services it is helping us in the bookkeeping and accounting services using their knowledge and experience to efficiently deliver in time and quality. ### 7. Engineer your growth for the long run with Paro.AI **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit S. | Senior business solutions manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Paro.ai?** With Paro’s help. it has helped with our growing businesses! Our Paro expert has helped us streamline and increase efficiency 100x! **What do you dislike about Paro.ai?** The customer & technical support response times could have been prompt and better **Recommendations to others considering Paro.ai:** Just go for their services, its top notch with ease of everything. Their professionalism is at par and reliable **What problems is Paro.ai solving and how is that benefiting you?** Paro.AI is helping us streamline Operations with Accounting Software & ERP Implementation Services ### 8. Financing automation **Rating:** 3.5/5.0 stars **Reviewed by:** Jatin S. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Paro.ai?** Automating PO/PR request to save time, hence it helps my team save approximately 50% of their time by automating these processes **What do you dislike about Paro.ai?** Their customer support is sometime non responsive but overall it's good **Recommendations to others considering Paro.ai:** Do evaluation based on your use cases, and try if you can get POC done **What problems is Paro.ai solving and how is that benefiting you?** Financing management and automation, helping us raise PO/PR quickly ### 9. Top notch accounting services **Rating:** 3.5/5.0 stars **Reviewed by:** Jaydeep G. | Senior Manager - Technology Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Paro.ai?** Well define soultions for the standard accounting problems. **What do you dislike about Paro.ai?** They are doing good what they have but may think how to add new capablities. **What problems is Paro.ai solving and how is that benefiting you?** They are the expert in Finacial accounting services and have well defined processes. ### 10. My user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Paro.ai?** capability to optimize according to problem statements **What do you dislike about Paro.ai?** Too many customizations required for addressing specific niche **What problems is Paro.ai solving and how is that benefiting you?** Giving user problems like finance, accounting, business insights an automated intelligent ai support ### 11. Great company with amazing clients! **Rating:** 5.0/5.0 stars **Reviewed by:** Justine H. | Director of Tax Strategy, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Paro.ai?** From the very beginning, Paro set me up for success. I had never worked contract before, but they provided training and helpful tips that made me feel confident and prepared. Everyone I've talked to at Paro has been so wonderful. And the clients are amazing. **What do you dislike about Paro.ai?** I haven't found a downside yet in my ongoing client relationship with Paro. That may seem unbelievable, but it has been such a great experience, I can't think of one area of improvement! **Recommendations to others considering Paro.ai:** Take all the training they provide and pay attention! The webinars are so very helpful when getting started. Take the time to learn the platform. And don't hesitate to reach out if you feel stuck or unsure. Everyone is so ready to help. It's also easy to jump right in so be prepared to get work right away! **What problems is Paro.ai solving and how is that benefiting you?** Quite simply, Paro is a connection between workers and clients. They provide people, such as myself, looking for contract work a way to get connected to ideal clients without the hassle of searching for clients. **Official Response from Amy Thomann:** > Thank you for the positive feedback, Justine. We so appreciate that you've had a great experience working with our team and that you've been matched with high-quality clients you're enjoying working with. We look forward to continuing to support you on your expert journey! ### 12. Professional Free Consultation **Rating:** 5.0/5.0 stars **Reviewed by:** Colin G. | Founder, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Paro.ai?** Jason Bartlett was incredibly straightforward, honest and insightful. He helped me understand my current situation and the best action plan for my company. **What do you dislike about Paro.ai?** Nothing in particular... This field is required. **Recommendations to others considering Paro.ai:** If you want a clear expert opinion for an account and financial advice, Paro.ai is your solution o help your company as it grows. **What problems is Paro.ai solving and how is that benefiting you?** Accounting and Tax advice plus finding CPA and Tax Advisors ### 13. Good in a pinch, but costly **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2022 **What do you like best about Paro.ai?** The individual Paro provided was an experienced professional who got the job done quickly. **What do you dislike about Paro.ai?** The only downside was that the fee I paid was twice what I would've paid had it not been an emergency. **Recommendations to others considering Paro.ai:** They provide great expertise. Just be prepared to pay for it. **What problems is Paro.ai solving and how is that benefiting you?** I had emergency situation in which I needed specific expertise. - [View Paro.ai pricing details and edition comparison](https://www.g2.com/products/paro-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+23%3A54%3A19+-0500&secure%5Bsession_id%5D=18e30c4c-01f2-4d82-a7db-31ddc91032ce&secure%5Btoken%5D=0901d98693df3b0e92242ace06abb1a9a738a7aa775b1e32be814965ef850701&format=llm_user) ## Paro.ai Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Paro.ai Alternatives - [Pilot](https://www.g2.com/products/pilot/reviews) - 4.7/5.0 (140 reviews) - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (183 reviews) - [Baker Tilly](https://www.g2.com/products/baker-tilly-baker-tilly/reviews) - 4.7/5.0 (117 reviews)