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OverIT Reviews & Product Details

OverIT is a leading FSM solutions provider with over 20 years of expertise, solving complex field service in enterprise businesses globally. Over 300 clients are increasing daily efficiencies in linear asset management, with over 100,000s of field workers being dispatched daily, and leveraging field collaboration in their mission-critical operations. Our cutting-edge technology and our ability to deliver at scale is backed by Bain Capital and NB Renaissance. OverIT is recognized by premier global advisory and consulting organizations as a leading FSM and Field Collaboration vendor.

Seller

OverIT

Discussions

OverIT Community

Languages Supported

German, English, Italian, Portuguese, Spanish

Overview by

Andrea Bardini

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OverIT Media

Execute complex schedule optimization with machine learning and dispatch work orders efficiently on a single pane of glass

OverIT Demo - 3D Asset monitoring and maintenance

Monitor and maintain assets with 2D/3D GIS and IoT integrations in real-time

Empower field workers and contractors with an easy-to-use interface, with built-in GIS

Facilitate knowledge access and transfer

OverIT Demo - Field Collaboration with AR

Access experts from anywhere through the app or hands-free for increased safety

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Alicia D.

Enterprise (> 1000 emp.)

10/23/2023

"Excellence in the functioning of the app"

5/5

What do you like best about OverIT?

The usability of the application, the customer service by Overit. Review collected by and hosted on G2.com.

What do you dislike about OverIT?

We have no reasons for criticism regarding the application, nor about the help service. Review collected by and hosted on G2.com.

LN

Luisa N.

Enterprise (> 1000 emp.)

11/2/2023

"Excellent service and User support!"

4.5/5

What do you like best about OverIT?

The technical and human quality of the team. Always attentive to the correct development of the processes. Always looking for constant improvement. Review collected by and hosted on G2.com.

What do you dislike about OverIT?

I don't have topics that I dislike

. Review collected by and hosted on G2.com.

AB

Alessio B.

Enterprise (> 1000 emp.)

9/22/2023

"OverIT"

4.5/5

What do you like best about OverIT?

Customer Support

Number of Features

Ease of Integration Review collected by and hosted on G2.com.

What do you dislike about OverIT?

I have nothing to declare............... Review collected by and hosted on G2.com.

What problems is OverIT solving and how is that benefiting you?

Enhanced appointment booking

Efficient and optimized assignment of Work Orders to companies and service partners End-to-end management of the network

Improved client satisfaction and user experience by reducing response time in the quotation phase and efficiently managing fault reporting and resolution procedures Review collected by and hosted on G2.com.

MM

Marcelo M.

Enterprise (> 1000 emp.)

9/26/2023

"Great customer oriented by consultants and support"

4.5/5

What do you like best about OverIT?

Delivery of quality product and if it have a problem the solutions is very fast Review collected by and hosted on G2.com.

What do you dislike about OverIT?

Maybe the opportunity for improvement is in support and development, they can work more closely with the Legacy provider and integrator (for example: tibco). Review collected by and hosted on G2.com.

IT

Verified User in Telecommunications

Enterprise (> 1000 emp.)

9/25/2023

"FSM: perfect WFM tool for TLC Company"

5/5

What do you like best about OverIT?

FSM has a lot of features that permit management in simple mode for each type of task and operations process.

The tool is simple to integrate with external systems: easy to implement in our environment

OverIT is very fast to release configurations and customizations in Live environment requests by the customer Review collected by and hosted on G2.com.

What do you dislike about OverIT?

After a few years, we are happy with the choice Review collected by and hosted on G2.com.