---
title: ORM Service Reviews
meta_title: 'ORM Service Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ORM Service works for a business like yours.
date_modified: '2026-05-22'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# ORM Service Reviews
**Vendor:** ORM Solutions  
**Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)
## About ORM Service
ORM Service is a B2B online reputation management platform that combines a centralized review monitoring dashboard with a dedicated team of human specialists handling review responses, disputes, and review generation across major review sites including Google, Yelp, Facebook, Tripadvisor, OpenTable, Angi, Nextdoor, Trustpilot, and Thumbtack. Built for multi-location operators — restaurants, healthcare practices, legal firms, home service contractors, agencies, and e-commerce brands — the platform unifies multi-platform review feeds, real-time negative review alerts, competitor benchmarking, automated review request campaigns, and location-specific QR codes into one workspace. Every plan includes a dedicated cross-functional team: an analyst monitoring trends, a legal specialist preparing documented dispute requests against platform policies, a designer producing review campaign assets, and a personal account manager coordinating execution. Target response SLAs range from 24–48 hours on Starter to 2–4 hours on Enterprise. Pricing is transparent and per-location: Starter at $299/month, Growth at $399/month, and Enterprise at $549/month. No setup fees, no per-review charges. A 48-hour free trial and live platform demo are available. ORM Service is built for businesses that treat reviews as a measurable revenue channel and want a managed solution that combines software visibility with done-for-you execution — without staffing an in-house reputation team.






- [View ORM Service pricing details and edition comparison](https://www.g2.com/products/orm-service/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-26+09%3A24%3A54+-0500&secure%5Bsession_id%5D=62c9dbaf-ff60-4139-aa3f-278e064b778c&secure%5Btoken%5D=8b4b93373dacb5b178485fb7bd4e5196c02363029702484ab523f2fc57c0bc6c&format=llm_user)

## ORM Service Features
**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis
- Competitive Analysis

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring
- Review Monitoring
- Brand Management
- Template Management
- SEO Management
- Response Management
- Customer Experience Management
- Negative Feedback Management
- Keyword Tracking

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- CRM Integration
- Third-Party Integrations
- Social Media Integration

**Additional Functionality**
- White Label
- Hashtag Tracking
- Review Sharing
- Reporting/Analytics
- Predictive Analytics
- Customer Advocacy
- Automated Responses
- Multi-Channel Distribution
- AI Copilot
- Employee Advocacy
- Widgets
- Search/Filter
- Scoring
- API
- Customizable Reports
- Alerts/Notifications
- Customizable Fields
- Review Request
- Engagement Tracking

## Top ORM Service Alternatives
  - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,409 reviews)
  - [SOCi](https://www.g2.com/products/soci/reviews) - 4.5/5.0 (4,506 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,078 reviews)