# ORM Service Reviews
**Vendor:** ORM Solutions  
**Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)
## About ORM Service
ORM Service is a B2B online reputation management platform that combines a centralized review monitoring dashboard with a dedicated team of human specialists handling review responses, disputes, and review generation across major review sites including Google, Yelp, Facebook, Tripadvisor, OpenTable, Angi, Nextdoor, Trustpilot, and Thumbtack. Built for multi-location operators — restaurants, healthcare practices, legal firms, home service contractors, agencies, and e-commerce brands — the platform unifies multi-platform review feeds, real-time negative review alerts, competitor benchmarking, automated review request campaigns, and location-specific QR codes into one workspace. Every plan includes a dedicated cross-functional team: an analyst monitoring trends, a legal specialist preparing documented dispute requests against platform policies, a designer producing review campaign assets, and a personal account manager coordinating execution. Target response SLAs range from 24–48 hours on Starter to 2–4 hours on Enterprise. Pricing is transparent and per-location: Starter at $299/month, Growth at $399/month, and Enterprise at $549/month. No setup fees, no per-review charges. A 48-hour free trial and live platform demo are available. ORM Service is built for businesses that treat reviews as a measurable revenue channel and want a managed solution that combines software visibility with done-for-you execution — without staffing an in-house reputation team.






- [View ORM Service pricing details and edition comparison](https://www.g2.com/products/orm-service/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-24+09%3A54%3A28+-0500&secure%5Bsession_id%5D=056abaff-bdb2-45d5-ad64-c9e487998a1a&secure%5Btoken%5D=3c9daf5ba6c31d42dccf329275cde22e1bb381ac1d82f699b4cc3f52ce48ebfa&format=llm_user)

## ORM Service Features
**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top ORM Service Alternatives
  - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,284 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,937 reviews)
  - [SOCi](https://www.g2.com/products/soci/reviews) - 4.5/5.0 (3,926 reviews)