---
title: Original Software Reviews
meta_title: 'Original Software Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 15 reviews by the users' company size, role or industry to
  find out how Original Software works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 15
  scale: '5'
date_modified: '2026-06-22'
parent_category:
  name: Development
  url: https://www.g2.com/categories/development
---

# Original Software Reviews
**Vendor:** Original Software  
**Category:** [Test Management Tools](https://www.g2.com/categories/test-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 15
## About Original Software
Our testing platform has been helping businesses deliver better quality software for over 25 years. Original Software allows the centralized automation, capture and management of testing across your ERP and any other integrated application out-of-the-box. It’s super easy to start using with pre-built test case templates, and 100% code-free so it’s painless for business users to run. No technical knowledge needed: your business users can capture tests effortlessly. Original Software is able to bring immediate efficiencies over spreadsheets and screenshots: typically reducing testing time by 50%, while AI-enabled test automation is ready for when you want to take the time-savings to the next level and build full automated regression capability without needing to code. Are you running an on-premise, cloud, custom app or green screen application? No drama. The Original Software platform tests across any and all of them.



## Original Software Pros & Cons
**What users like:**

- Users value the **seamless integrations** of Original Software, enhancing collaboration and improving testing efficiency significantly. (3 reviews)
- Users find Original Software&#39;s platform to be **user-friendly** , enhancing efficiency and enabling quick onboarding for teams. (2 reviews)
- Users find that Original Software greatly enhances **efficiency** in testing processes, streamlining workflows and minimizing training needs. (2 reviews)
- Users highlight the **efficiency improvement** from Original Software, streamlining testing processes and enhancing accuracy and speed. (2 reviews)
- Users appreciate the **ease of use** , enhancing their testing efficiency with minimal manual effort required. (2 reviews)
- Functionality (2 reviews)
- Implementation Ease (2 reviews)
- Intuitive (2 reviews)
- Intuitive UI (2 reviews)
- Process Automation (2 reviews)

**What users dislike:**

- Users find it challenging to navigate due to **confusing screen names** and difficulties assigning tests by surname. (2 reviews)
- Users face **access restrictions** as Test Assist is not available on MS Teams, limiting their usability. (1 reviews)
- Users find the **complex configuration** of advanced features challenging, especially when integrating with CI/CD tools. (1 reviews)
- Users find the **complex setup** of Original Software challenging due to advanced configuration and integration issues. (1 reviews)
- Users experience a **difficult learning curve** with Original Software, requiring guidance to navigate effectively. (1 reviews)
- Form Issues (1 reviews)
- Insufficient Information (1 reviews)
- Users face **integration issues** with CI/CD tools and limitations in using Test Assist over MS Teams. (1 reviews)
- Lack of Chat Functionality (1 reviews)
- Lack of Tools (1 reviews)

## Original Software Reviews
  ### 1. Looking to Automate a Mainframe Application especially IBMi? Close your eyes and go for TestDrive.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kiran S. | Lead Quality Assurance Test Architect, Insurance, Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Original Software?**

I'm using Original Software's TestBench and TestDrive on a daily basis for the past 1.5 years at my Company, I'm mainly using for test automation for our legancy Mainframe IBMi systems. As a QA Test Lead, I did an extensive market research while developing our Test Automation Strategy, and I can confidently say that Original Software emerged as the clear leader in IBMi automation with no competitors.

One of the outstanding key differenciator of Original Software is its versatility, while it excels in automating IBMi applications, it is equally capable of automating any type of applications like web app, mobile app, API's, desktop applications, etc. It's basically a One-Stop-Stop for all your automation needs.

TestDrive Tool had a user-friendly interface, The straightforward navigation significantly reduces the learning curve for new users and even non-technical users, Thanks to their LMS for a well documented learning portal.

Original Software's customer support is excellent in my experience . Their team is always available and consistently responds to my queries almost immediately, demonstrating a commitment to customer satisfaction that is truly commendable.

In summary, Original Software's TestBench and TestDrive have not only streamlined our testing processes but have also provided us with confidence in our automation strategy. I highly recommend these products to any organization looking to enhance their test automation capabilities, particularly for IBMi systems.

**What do you dislike about Original Software?**

While I have had a largely positive experience with Original Software's TestBench and TestDrive, there are some areas that could benefit from improvement. During a proof of concept (POC) for our web application test automation using TestDrive, we encountered some challenges, particularly for non-technical team members. Although it is marketed as a low code no code automation tool, we found that automating more complex scenarios required a certain level of development knowledge.

This was a challenge for my team as we lacked having resources with a strong technical background, also limited the usage of tool by other non-tech users in the department such as BA's & Managers.

**What problems is Original Software solving and how is that benefiting you?**

At my company we still use the legacy Mainframe application - IBMi, which was previously known as AS400 or Green Screen. We decided to Test Automate IBMi and the immediate challenge we encountered was choosing a Tool that's best suited for such a legacy application with outdated programming language.While there are many toold that claims to automate a mainframe, but they don't support IBMi green screen, There comes Original Software, It seems like they are the one and only company who can seamlessly automate AS400.

With their TestBench we have automated Data extraction, Data anonimisation or data scrambling process which has made our lifes so much easier now. Currently I'm in the process of evaluating TestDrive for IBMi and I believe the results will be fruitful.

This transition will benefit our testing team for our team, as we spend lot of time in doing repeated tasks manually. With Original Software, we can now automate many of our repetitive testing processes, significantly reducing the workload on our testers.

  ### 2. Seamless Workflow and Excellent Features!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Original Software?**

- Ease of use/User Interface (UI)
- Specific features (e.g., test case management, execution, reporting, integrations, automation capabilities)
     - Reliability/Performance
     - Customer Support
     - Scalability
     - Value for money

**What do you dislike about Original Software?**

Initial setup had a small learning curve, but documentation helped.

**What problems is Original Software solving and how is that benefiting you?**

Original Software has been instrumental in streamlining our entire test management process. Before using it, we struggled with fragmented test cases, inconsistent execution tracking, and a lack of real-time visibility into our testing progress. Original Software centralized all our test artifacts, making it incredibly easy to create, manage, and execute tests. This has directly led to a significant reduction in our testing cycles, allowing us to release features much faster. Furthermore, the robust reporting capabilities provide our entire team, from QA to product management, with clear, actionable insights, enabling us to make data-driven decisions and drastically improve the quality of our software releases.

  ### 3. One of the best automation tool to automate your any website or sap use cases

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hiten L. | Senior Tester, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 10, 2024

**What do you like best about Original Software?**

Its one of the best automation tool that does not require any coding knowledge, its simlpe record and play back tool so its very simple to learn and easy to automate anything.
It seamlessly integrates with various development tools and project management software, streamlining workflows and improving collaboration.
The platform provides tools for automating test cases, reducing manual effort and increasing efficiency.

**What do you dislike about Original Software?**

There is no such kind of dislike, but sometimes if we do any major update or edit in any scripts there it throws expection sometimes.

**What problems is Original Software solving and how is that benefiting you?**

- Its one of the best automation tool that does not require any coding knowledge, its simlpe record and play back tool so its very simple to learn and easy to automate anything.
- It seamlessly integrates with various development tools and project management software, streamlining workflows and improving collaboration.
- The platform provides tools for automating test cases, reducing manual effort and increasing efficiency.

**Official Response from Alex Knight:**

> Thanks for your review Hiten! We're pleased you find our platform easy to learn and use for your automation 🙌

  ### 4. Exceptional service and outstanding product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claire E. | ERP Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Original Software?**

i love that you do not have to recreate an event to find a defect / bug - everything is recorded and easy to access so you can see right away what the user experienced.
we have used the system for more than testing, we created videos of how to use our new system - these have been converted into how to guides and have aided in writing test steps while we are still training ourselves. this is not the designated use of Orginal software but it it has been such an added bonus.
Ease of using the system - once you get going it is very intuitive and simple to use. 
My customer success manager Mark Wheatly has been exceptional, he is very supportive, he listens to all my questions and comments and will come back to be with suggestions for how i can use the system better, becuase he has been thinking about what we are trying to do and has ideas to constantly improve our testing processes. he always has time, even when i've given him large problems to solve with no warning. he has also built my confidence when i've needed it.

**What do you dislike about Original Software?**

that assigning the tests is done via surname first - i know all the testers in my buisness by first name, i do not always know surnames. i have to go and look in teams to find their surname to assign the tests - i have raised this with my customer success manager.

**What problems is Original Software solving and how is that benefiting you?**

we have used the system for more than testing, we created videos of how to use our new system - these have been converted into how to guides and have aided in writing test steps while we are still training ourselves.

**Official Response from Alex Knight:**

> Thanks for your review Claire! We're delighted that you're finding extra value in our platform and that your experience with Mark in our CS team has been so great :)

  ### 5. We enjoy working with the software, which excellently supports our processes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chris d. | Test coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Original Software?**

Software is easy to use and issues in deployments are minimized.
Implementation can take some time; you need to get familiar with all possibilities
Customer support is great.
Software is used on a daily basis and supporting our needs; status of manual tests is very easy to follow.
Several key processes are tested automatically and running on pre defined schedules

**What do you dislike about Original Software?**

Specific applications need a specific option set is needed; creating these option sets can be difficult and time consuming. However, support is great and OS will help you creating these option sets.
Cloud applications can behave different after uodates, causing the automations to fail; so rework needs to be done.
When applying automations over Cloud applications with a lot of security layers, response can be slow.

**What problems is Original Software solving and how is that benefiting you?**

1-Consistency: Automated tests ensure consistent and repeatable test results, reducing human errors. 
2-Efficiency: They speed up the testing process, allowing you to receive feedback faster and iterate more quickly. 
3-Cost Savings: By reducing manual testing efforts, you save time and money in the long run. 
4-Regression Testing: They make it easy to perform regression tests, ensuring that new changes do not break existing functionality. 
5-Reliability: Automated tests can run 24/7, providing continuous quality monitoring.

**Official Response from Alex Knight:**

> Thanks Chris 🙏 We're delighted you find our platform easy to use and our support team great!

  ### 6. Do what you love

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrés  C. | Customer Service Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2025

**What do you like best about Original Software?**

We've been using Original Software for over a year now, and it has significantly improved the efficiency and accuracy of our testing processes. The platform is user-friendly and requires minimal training, which helped our QA team onboard quickly.

**What do you dislike about Original Software?**

Some advanced features may require additional configuration
Integration with some CI/CD tools could be improved

**What problems is Original Software solving and how is that benefiting you?**

Original Software is a powerful tool for teams looking to streamline their QA processes without heavy investment in automation scripting. Highly recommended for organizations prioritizing ease of use and strong support.

  ### 7. The OS team is excellent to work with, and extremely knowledgeable in user testing activities.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sabrina H. | MGR - Business Solutions Architecture, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2025

**What do you like best about Original Software?**

This software is going to rapidly increase our UAT activities for new development releases, without putting a huge burden on our stakeholders to test manually.

**What do you dislike about Original Software?**

I have not complaints on this software, nor the implementation team.

**What problems is Original Software solving and how is that benefiting you?**

Burden on stakeholders to test and approve new development, and perform accurate regression testing activities. This will ensure regression testing is completed as expected and development releases can happen bug-free.

  ### 8. A Swiss army knife for automated application regression testing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marc C. | Sr IT Director, Enterprise (> 1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Original Software?**

OriginalSoftware offers a suite of products supporting both manual and automated regression testing. They are well suited for pre-go-live testing (by user and IT communities) as well as automated regression testing. 
Overall their solutions allow software competencies center to offer a flexible "insurance policy" against software defects, both visible (because the software or the overall process breaks) or invisible on the surface but having deep down the line impacts.
Their solution was implemented in a matter of weeks, and the first protection consisting of a couple business scenarios was live within 6 weeks. This is mostly due to the ease of use of the tool. Within 2 years 200 scenarios were tested weekly, and the coverage still grows both in terms of scenarios and tested software platforms (SAP GUI, SAP S/4 Fiori, SalesForce, billing portal, customer portal...).
From a relationship front OriginalSoftware is considered as a true partner and is there by our side to tackle any new challenge at all levels, from the trenches thru their excellent customer support to the executive level with their partnership mindset.

**What do you dislike about Original Software?**

While I personally perceive this as an advantage OriginalSoftware remains smaller that its direct competitors, which can be a hurddle for big organizations looking for big name partners. My experience is however that this allows them to be nimble and offer a customer experience rarely seen with tier-1 vendors.

**What problems is Original Software solving and how is that benefiting you?**

Their products support a weekly regression testing cycle for an SAP ERP ecosystem. 300+ business processes are automatically run by the system, and the differences with the previous run (typically before changes are implemented)  are automatically identified. They're brought up to the team of analyst who contributed to the new release, and they only have to focus on validating the changing. Considering the multiple stakeholders involved in any given process performing the same manually would takes weeks. The automation delivers the result in less than 18 hours.

**Official Response from Alex Knight:**

> Thanks Marc 🤗 We're very happy to be considered a true partner for you and your business!

  ### 9. Amazing software, Amazing team! The team have been very helpful and I could not ask for more.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jordan H. | Head of Creative, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Original Software?**

The support you get. Whether this software is new to you or not, the team are very supportive and go above and beyond to help [even if its just clarifying daft questions!]

**What do you dislike about Original Software?**

Nothing. It was a learning curve for sure but once the team walked me through it, it was great!

**What problems is Original Software solving and how is that benefiting you?**

As a business, our analytics and programming takes a lot of manual time. But the auotmation features help speed up the process which is a massive benefit to our team.

**Official Response from Alex Knight:**

> Thanks Jordan! We're always happy to help :)

  ### 10. Efficient Regression Testing Made Easy with Qualify-TestDrive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pranit D. | Software Tester (Automation), Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2024

**What do you like best about Original Software?**

It’s like the friendly GPS—quick to learn, easy to navigate, excellent customer support and most importantly it gets us to our bug-free destination.

**What do you dislike about Original Software?**

There is none at the moment because Original Software fulfills current business requirements quite well.

**What problems is Original Software solving and how is that benefiting you?**

We’ve been utilizing Qualify-TestDrive product for 5+ years, collaborating closely with Original Software. TestDrive accelerates our testing process, enabling us to smoothly navigate full regression tests  for over 250+ real time scenarios every week.

**Official Response from Alex Knight:**

> Thanks Pranit, we're happy we're helping you reach your bug-free destination! 🚫🐞

  ### 11. Original Software Great Product and Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tera S. | Director of Clinical Data Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2024

**What do you like best about Original Software?**

The software has been super useful and has helped us to cut down our user acceptance time by about half.  It is pretty user friendly once you get the hang of it.  The customer service is top notch.  They are very involved in the intital setup to help ensure the software is configured in a way that makes sense for your own workflows.  They also continue to follow up regurlarly to make sure the product is still working for you and are very responsive to any issues you may have.

**What do you dislike about Original Software?**

I honestly can't think of any downsides.  It's been a great product for us.

**What problems is Original Software solving and how is that benefiting you?**

It helps us keep our testing time down and also keeps all of our testing documentation much better organized.

**Official Response from Alex Knight:**

> We're thrilled to hear that our software has been super useful for you and has helped cut down your user acceptance time. Our team is dedicated to providing top-notch customer service and we're glad to hear that you've had a positive experience with us.

  ### 12. Gorman-Rupp IT Manager Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2024

**What do you like best about Original Software?**

Being able to continuously capture screenshots with Test Assist, edit them, and consume them via MS Word or Animation.

**What do you dislike about Original Software?**

Not being able to use Test Assist over MS Teams.

**What problems is Original Software solving and how is that benefiting you?**

Our goal is to use the product for end user uplift testing of our ERP software.  Additional benefits will be using those recordings / documents to train onboarding employees.

**Official Response from Alex Knight:**

> Thanks for your review, we're pleased you're getting value out of TestAssist! 😊 We have investigated the use of Microsoft Teams and unfortunately it's very memory-intensive which causes a slowdown when sharing TestAssist. To get the best out of TestAssist, we would recommend exploring other platforms for screen share, or perhaps having a means of logging into a central server.This would allow each of your business users to independently conduct these recordings without requiring your assistance.   Please do reach out to our Customer Success team if you'd like to know more.

  ### 13. Robust Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about Original Software?**

The functionality regarding the control and distribtion of peole having to do tests.

**What do you dislike about Original Software?**

I think the names of the different screens are sometimes hard to reference what the contents are.

**What problems is Original Software solving and how is that benefiting you?**

It is allowing us to test functionality.

  ### 14. Great team, great support, great software!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Original Software?**

The system is intuitive and very useful. The team provided great support and guidance as I navigated through it

**What do you dislike about Original Software?**

Nothing, no negatives. It is a really great program!

**What problems is Original Software solving and how is that benefiting you?**

As a business we wanted to make our system and overall process more streamline. The automation features within TestDrive is really useful and helpful.

  ### 15. Senior Application Developer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Scott P. | Senior System Programmer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about Original Software?**

The product is capable of working with our older iSeries system as well as PC side for our regression testsing.

**What do you dislike about Original Software?**

I don't use it enough to be up to speed on it and it is a little difficult to remember all the abilities when not using it often, bu the customer support is always great at helping me figure thing out.

**What problems is Original Software solving and how is that benefiting you?**

It is used on a daily basis for both regression testing and running processes in our daily/monthly cycles.

**Official Response from Alex Knight:**

> It's great to hear that Original Software is solving your daily regression testing and process running needs and that your customer support experience has been positive!



- [View Original Software pricing details and edition comparison](https://www.g2.com/products/original-software/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+06%3A24%3A01+-0500&secure%5Bsession_id%5D=4a3bd4dd-916f-434f-b00e-a81cdba449a4&secure%5Btoken%5D=35f5c80c3f2b1649c138d7f61a7d085129bdc86e164bd978eec45b5b1f7fdf56&format=llm_user)

## Original Software Features
**Data Masking**
- Sensitive Fields
- Static Masking
- Consistent Masking
- Random Masking

**Functionality**
- Data Cleaning

**Functionality**
- Test Repository
- Integration
- Test Diversity

**Bug Reporting**
- User Reports & Feedback
- Tester Reports & Feedback
- Team Reports & Comments

**Functionality **
- Test Feedback
- Test History
- Customization
- Test Variety

**Agentic AI - Software Testing**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Process Management**
- Process Overview
- Process Analysis
- Real-Time Process Monitoring
- Unstructured Processes
- API Connection
- Intelligence
- Document Approval

**Compliance**
- Access Management
- Sensitive Data Compliance

**Management**
- Reporting
- Version Control
- Scaling

**Bug Monitoring**
- Analytics
- Bug History
- Data Retention

**Automation**
- Organization
- Reliability
- Thoroughness

**Customization**
- Document Generation
- Process Design
- Process Repository
- No-Code App Development
- Low-Code App Development

**Agentic AI - Automation Testing**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Bug Tracking**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Collaboration**
- Permissions for Sharing
- Data Unification
- Accessibility
- Process Routing

**Agentic AI - Business Process Management**
- Multi-step Planning
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Process Development**
- Process Routing

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