# Oracle Customer Data Management Cloud Reviews **Vendor:** Oracle **Category:** [Data Management Platforms (DMP)](https://www.g2.com/categories/data-management-platform-dmp) **Average Rating:** 3.7/5.0 **Total Reviews:** 6 ## About Oracle Customer Data Management Cloud Oracle Customer Data Management Cloud (CDM) offers customer data management capabilities on a subscription-based SaaS platform. CDM Cloud is a simple, quick, and scalable solution that any company can use to consolidate account and contact data originating from multiple sources, verify addresses, resolve duplicate record issues, and ensure customer profile that can be trusted by the entire organization. ## Oracle Customer Data Management Cloud Reviews ### 1. Streamlining Customer Data Management **Rating:** 3.5/5.0 stars **Reviewed by:** Bella M. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Oracle Customer Data Management Cloud?** One of the best features of Oracle CDM Cloud is its ability to consolidate customer data from various sources into a single platform. This effectively streamlines data management processes and enables a holistic view of customer interactions across different points. Oracle also offers robust data quality management capabilities, including data cleansing, enrichment, and deduplication. I really appreciate this feature as it enables us to preserve accuracy and consistency of our data. Lastly, Oracle CDM Cloud offers an array of analysis tools that I can use to uncover trends, predicting consumer behavior and providing guidance for future marketing campaigns. **What do you dislike about Oracle Customer Data Management Cloud?** One of the major downsides of Oracle CDM Cloud is that its interface isn't user-friendly and there's definitely a learning curve. Aside from that, i haven't encountered any other issues or cons with Oracle. **What problems is Oracle Customer Data Management Cloud solving and how is that benefiting you?** It offers an effective means for data management in a way that's secure and accessible. ### 2. Great Data Consolidation. Plain & Simple from Oracle! **Rating:** 3.5/5.0 stars **Reviewed by:** Salik Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2020 **What do you like best about Oracle Customer Data Management Cloud?** I think the best thing that Oracle CDM offers is its data consolidation plain and simple. Companies that are already working on or are familiar to the Oracle platform (on ERP level) would find Oracle's CDM to be very intuitive and would let them adapt to their existing system quickly. **What do you dislike about Oracle Customer Data Management Cloud?** Although it does not offer any break-through features with regards to being the newer data management player and coming in late into the market but it is expected to add more features in future updates. But it makes up for this in its solid consolidation of data management. I believe they should add more features to the system as the price is on a higher end. **Recommendations to others considering Oracle Customer Data Management Cloud:** Oracle’s cloud data management gives our organization the facility to process and store customer data using a intuitive and amalgamated means, this helps sales and the marketing teams to have the right customer information at the right time as the information is always up-to date. This system would help your Sales and Marketing departments to have an accurate information about the customers such as their relevant addresses etc., which would help them in to run marketing campaigns using the customer's contact information which would be advantageous and valuable to the business. Although the system is new in the market, this might mean that some of the established names in the market can be a better fit to someone. It is always better to request for a demo of the system, which is the way to move forward with this too. **What problems is Oracle Customer Data Management Cloud solving and how is that benefiting you?** - Using the system for customer data management for our consumer retail section and to separately deal corporate customers. Using this system the sales and marketing people get accurate information about the products that are being used by the customers which offers the customer a better experience and the sales people can target the customer with more relevant products. -The system is also helpful in managing data for employee payroll processing and their profile management via cloud services. ### 3. Oracle Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2020 **What do you like best about Oracle Customer Data Management Cloud?** it is a very easy way to have the information in just one place, organization **What do you dislike about Oracle Customer Data Management Cloud?** it was very hard to learn to use the platform at first and it is not very user friendly **Recommendations to others considering Oracle Customer Data Management Cloud:** it will keep your information as clear as possible and once you learn how to use it you will be amazed how easy it is. **What problems is Oracle Customer Data Management Cloud solving and how is that benefiting you?** inventory, payments, prices. it was very organized when i learned to use it. ### 4. Executive Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2019 **What do you like best about Oracle Customer Data Management Cloud?** The user experience is unique & the ease of deployment is very good. The features are valuable for any company looking to get its customers database consolidated **What do you dislike about Oracle Customer Data Management Cloud?** Having the same experience on an on premise solution **Recommendations to others considering Oracle Customer Data Management Cloud:** Just go with it as you can simple remove the headache of having too much implementation time. **What problems is Oracle Customer Data Management Cloud solving and how is that benefiting you?** Having unique records for my customers, enjoyable user experience ### 5. Not What I Expected **Rating:** 2.5/5.0 stars **Reviewed by:** Fred T. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2018 **What do you like best about Oracle Customer Data Management Cloud?** There were really no standout features to me in regards to what was advertised. It was decent. **What do you dislike about Oracle Customer Data Management Cloud?** The setup was very bland and the support was minimal. **What problems is Oracle Customer Data Management Cloud solving and how is that benefiting you?** I was looking at add a new data management system in place. ### 6. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2018 **What do you like best about Oracle Customer Data Management Cloud?** Ease of moving jobs and using same program **What do you dislike about Oracle Customer Data Management Cloud?** Password reset every 30 days is annoying **Recommendations to others considering Oracle Customer Data Management Cloud:** Easy to use company to company **What problems is Oracle Customer Data Management Cloud solving and how is that benefiting you?** Team payroll - [View Oracle Customer Data Management Cloud pricing details and edition comparison](https://www.g2.com/products/oracle-customer-data-management-cloud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+13%3A42%3A46+-0500&secure%5Bsession_id%5D=dc0614bb-6ceb-43b4-b9a6-56682aff8f96&secure%5Btoken%5D=be016a4ae9c8e560b9f0ce6b13e30f229ea7315a9363344d3448e6bb6f7a9cf8&format=llm_user) ## Oracle Customer Data Management Cloud Features **Data Integration** - 1st-Party Data Integration - 2nd-Party Data Integration - 3rd-Party Data Integration - Offline Data Integration - Mobile Data Integration - Data Export Tools **Agentic AI - Data Management Platform (DMP)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Data Analysis & Optimization** - Audience Segmentation - Recommendations - Standard Dashboards - Custom Reports **Platform** - Data Permissions - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Internationalization ## Top Oracle Customer Data Management Cloud Alternatives - [Salesforce Data 360 (formerly Data Cloud)](https://www.g2.com/products/salesforce-data-360-formerly-data-cloud/reviews) - 4.3/5.0 (239 reviews) - [Simpli.fi](https://www.g2.com/products/simpli-fi/reviews) - 4.5/5.0 (153 reviews) - [Keboola](https://www.g2.com/products/keboola/reviews) - 4.6/5.0 (133 reviews)