---
title: Optrino Reviews
meta_title: 'Optrino Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Optrino works for a business like yours.
date_modified: '2026-08-24'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Optrino Reviews
**Vendor:** Spailor  
**Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service)
## About Optrino
It generates SOPs and OJT training from a single center, implements them in the field using mobile devices, measures them on the portal, and ensures continuity with notification rules. Standardize field operations with AI. Generate SOPs and OJT programs in minutes, execute on mobile, track performance with real-time scoring and risk detection. OPTRINO enables you to measure your quality standards (SOPs) and the quality of work done by all your employees in real time through their answers to questions asked during training (OJT). - SOP → OJT: translate the procedure into practice, measure it - Distributor/region based manageability: make it clear who sees what - Auditability: generate evidence and reports with an audit trail approach






- [View Optrino pricing details and edition comparison](https://www.g2.com/products/optrino/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-10+01%3A54%3A58+-0500&secure%5Bsession_id%5D=8a9fa0bd-c946-4b30-98b1-a51467ddeb0f&secure%5Btoken%5D=8f719c32ea818c1689ce675ca181978bff44cc733818dbe88bb0ec6352067cc8&format=llm_user)

## Optrino Features
**Additional Functionality**
- CRM
- Data Import/Export
- Alerts/Notifications
- Calendar Management
- Third-Party Integrations
- Sales Pipeline Management
- Collaboration Tools
- Activity Dashboard
- Reporting/Analytics
- Lead Scoring
- Task Management
- Document Management
- Calendar/Reminder System
- Lead Qualification
- Client Management
- Customer Database
- Territory Management
- Commenting/Notes
- Access Controls/Permissions
- Mobile Access
- Email Management
- Lead Management
- Event Triggered Actions
- Interaction Tracking
- Segmentation
- AI Copilot
- Generative AI
- Data Visualization
- Appointment Scheduling
- Lead Generation
- Feedback Management
- NPS Survey Structure
- Search/Filter
- Visual Analytics
- CSAT Survey Structure
- Engagement Tracking
- SMS Messaging
- Sentiment Analysis
- Customizable Templates
- CES Survey Structure
- AI/Machine Learning
- Survey/Poll Management
- Customer Experience Management
- Chat/Messaging
- Customizable Forms
- Customer Journey Mapping
- Trend Analysis
- Complaint Monitoring
- Widgets
- Customer Segmentation
- Social Media Integration
- Multi-Channel Communication
- Performance Metrics
- Workflow Automation

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