---
title: Opsore IT Service Manager Reviews
meta_title: 'Opsore IT Service Manager Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Opsore IT Service Manager works for a business like yours.
date_modified: '2026-09-29'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# Opsore IT Service Manager Reviews
**Vendor:** Lalinx Technologies  
**Category:** [Service Desk Software](https://www.g2.com/categories/service-desk)
## About Opsore IT Service Manager
Opsore is a cloud IT service management platform that brings the service desk, asset management, discovery, CMDB, automation and reporting into one workspace, with an AI Agent that triages tickets while every action stays in the audit log.






- [View Opsore IT Service Manager pricing details and edition comparison](https://www.g2.com/products/opsore-it-service-manager/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+14%3A30%3A32+-0500&secure%5Bsession_id%5D=167e00ea-c5b4-4bb1-a819-0467fefcdb33&secure%5Btoken%5D=13a6b4193fd8c0c7018685eb221ad45074ba243f3432a85335955725d6ac4117&format=llm_user)

## Opsore IT Service Manager Features
**Incident Management**
- Automate Ticket Routing
- Ticket Prioritization
- Ticket Notifications
- Knowledge Base
- Knowledge Base/Ticket Integration
- Real-Time Notifications

**Reporting**
- Dashboards
- Time Tracking
- Surveys
- Activity Tracking

**Access & Usability**
- Mobile
- Self Service
- Active Directory
- Multi-Channel Access
- Mobile Access

**Agentic AI - Service Desk**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Project Management
- Procurement Management
- CMDB
- AI Copilot
- Generative AI
- IT Risk Management
- Service Catalog
- Inventory Management
- Surveys & Feedback
- Chat/Messaging
- Change Management
- Reporting & Statistics
- Task Management
- Email Templates
- Benchmarking
- Localization Automation
- Real-Time Reporting
- Customer Support
- Scheduled/Automated Reports
- Alerts/Escalation
- Release & Deployment
- Email Management
- Contract/License Management
- Workflow Management
- Problem Management
- Analytics
- Service Level Agreement (SLA) Management
- Configuration Management
- API
- IT Asset Management
- Remote Access/Control
- Live Chat
- Customizable Reports
- Incident Management
- Asset Lifecycle Management
- Support Ticket Management
- Customizable Templates
- Customizable Branding

## Top Opsore IT Service Manager Alternatives
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - 4.5/5.0 (1,863 reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews) - 4.6/5.0 (1,311 reviews)
  - [Remote Monitoring and Management](https://www.g2.com/products/remote-monitoring-and-management/reviews) - 4.6/5.0 (1,255 reviews)