
From a technical standpoint, It's open-source, meaning that you have the possibility to contribute to it easily. Then, the number of connectors for enrichers, external sources are very varied, meaning that a lot of external sources are easy to integrate.
The customer support is responsive, efficient, and mostly knowledgeable about their product. Review collected by and hosted on G2.com.
Even though there are a lot of connectors, most of the ones for commercial sources have not been prooftested (enough?) before deployment, which is a hassle when you are a paying customer for the source and opencti, and you end up with a poor result on the platform.
In that instance, incentivising Filigran to improve the connectors is quite difficult and it takes a long time to get any improvement made.
Lastly, the pycti library could benefit from more thorough documentation. To use it properly, we often need to read its source code to see available methods and their arguments, which is not normal. Review collected by and hosted on G2.com.
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