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OmniGraffle Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

User Insights

Average based on 110 real user reviews.

Perceived Cost

$$$$$

OmniGraffle Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is OmniGraffle, and what problem is it built to solve?

It is a diagramming and visual-communication tool for turning processes, systems, and ideas into visual documents. It is used for flowcharts, technical and business diagrams, site maps, and UX wireframes.

What company sizes and industries is OmniGraffle the best fit for?

OmniGraffle is a stronger match for small and mid-sized organizations, while enterprise teams are represented too. The reviewer-reported segments with the clearest presence include:
  • Company size: Small businesses and mid-market organizations, with enterprise teams also represented.
  • Industry: Computer software and information technology services.
  • Industry: Marketing and advertising, and higher education.

What customer support options does OmniGraffle provide, and how do users find the overall support experience?

Support options include self-service resources such as FAQs, forums, and a knowledge base, as well as direct help through email/help desk and phone support. The support experience includes positive accounts of helpful service and practical assistance, though it is not a defining theme of the product experience.

What is the experience like for teams switching to OmniGraffle from another tool?

Moving to OmniGraffle from tools such as Visio, yEd, Balsamiq, and Adobe products has been driven by its diagramming flexibility, Mac compatibility, and ability to produce clear, shareable visuals. Users describe finding the interface and workflow more intuitive or better suited to diagrams and wireframes, while the transition can still involve adjusting to a new tool and its conventions.

What features or capabilities could make OmniGraffle even more useful?

OmniGraffle could be more useful with a smoother, more intuitive interface and easier access to commonly used controls. Improvements users would value include:
  • Simplify navigation and reduce the learning curve for new users.
  • Add richer interactive prototyping and sharing options for teams presenting or reviewing work.
  • Expand and refresh built-in stencils, templates, and standard device or document sizes.
  • Improve interoperability and import/export workflows with other design and diagramming tools.

OmniGraffle Reviews (110)

Reviews

OmniGraffle Reviews (110)

4.1
110 reviews

What do users say?

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Martin R.
MR
Martin R.
Managing Director
Management Consulting
Enterprise (> 1000 emp.)
"An indispensable graphic design tool"
4/5
What do you like best about OmniGraffle?

Lots of functions for drawing and designing all kinds of images, diagrams, charts, and so on. I do a lot of drawings to illustrate concepts in my work as a consultant -- Omnigraffle makes me look good with less effort than I have a right to expect. Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

Omnigraffle is becoming increasingly complex -- which is making it harder to use. I fear it is beginning to become a bit bloated. Review collected by and hosted on G2.com.

Kosta B.
KB
Kosta B.
UX / Graphic Designer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Multiplatform!"
5/5
What do you like best about OmniGraffle?

iOS support! My life got easier when you guys introduced the iOS version back in 2015. I was literally creating wireframes while being late for work!

Also, if I may add, speed! OmniGraffle allowed me to present my fixes and ideas in a matter of minutes! For example, talking with clients on Skype, discussing potential improvements to the app, wondering if one button in a different place will change anything - turned on the app, quickly incorporated my ideas and solutions... Problem solved! The page was sent to designers in 10 minutes. Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

I recently had to switch back to Windows platform, and I'm really sad that I have to choose alternatives that are not as good. Review collected by and hosted on G2.com.

Aimee K.
AK
Aimee K.
User experience designer - new devices group
Semiconductors
Enterprise (> 1000 emp.)
"I use it almost daily"
4/5
What do you like best about OmniGraffle?

When it works, it's really efficient for creating UX documentation. Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

I'd like if there were standard document sizes and Omnigraffle made their own stencils to go with their standard document sizes. All UX people I know want a way to produce standard-sized PDFs of UX documentation like user profiles, wireframes, whatever and it just WORKS. Review collected by and hosted on G2.com.

Federico P.
FP
Federico P.
UX Director
Music
Small-Business (50 or fewer emp.)
"A useful tool for documenting your wireframes"
3.5/5
What do you like best about OmniGraffle?

Omnigraffle is a fantastic tool for wireframing and documentation. I use it extensively to create detailed specifications for softwares, mobile app, web apps and to deliver UI spec to developers. It is a really flexible tool that permit you to organize content with easy and to save stancils (collection of symbols you regularly use). Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

It is sometimes a little bit complex, but I'm not using the latest version. Not so easy to create interactive prototypes. Review collected by and hosted on G2.com.

Elizabeth M.
EM
Elizabeth M.
Small-Business (50 or fewer emp.)
"Really low level of control"
2.5/5
What do you like best about OmniGraffle?

Omnigraffle is somewhat like Visio for Macs, its super simple to use but very difficult to use well. The things that are cool is that its easy to learn and has cool force alignment tools which make it easy to do things like change the orientation of a site map from vertical to horizontal super fast. Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

The snapping effects are awful, its really hard to control where things are going and basic things, like an arrow pointing to a box, are unncessarily hard because of this snap effect. Review collected by and hosted on G2.com.

Andrew V.
AV
Andrew V.
UX/UI Designer
Mid-Market (51-1000 emp.)
"UX/UI Omnigraffle user"
4/5
What do you like best about OmniGraffle?

The canvas size allows me to adjust to any size I need so I can place as many screen inside I want Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

The fact that is hard to import different formats into it, also when it allows me to import a different format it takes awhile to ungroup the image to work on it. It should give the user a little more freedom and also stop charging for every stencil out there. I love omnigraffle is my standard tool to do my wires but it's gotta be more friendly. Review collected by and hosted on G2.com.

Meg D.
MD
Meg D.
Self Employed
Computer Software
Small-Business (50 or fewer emp.)
"Great all around tool for quick mock-ups and diagrams"
4.5/5
What do you like best about OmniGraffle?

Omnigraffle provides a number of templates and tools to make it easy to quickly put together a nice looking diagram or mock-up. I use it frequently in creating diagrams and graphics for presentations as well as wire framing applications. Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

Omnigraffle does not come pre-packaged with templates designed for mocking up websites or apps. Instead you have to purchase community created templates. Many of these templates are inexpensive or free, so the extra cost isn't too prohibitive. However, since they are community created there is no guarantee that they will continue to work through omnigraffle upgrades and changes. Review collected by and hosted on G2.com.

Verified User in Graphic Design
AG
Verified User in Graphic Design
Small-Business (50 or fewer emp.)
"Omnigraffle has been an extremely versatile and dependable tool for my UX design work."
3.5/5
What do you like best about OmniGraffle?

I think the speed and performance of the program is the best thing about it. I can quickly and intuitively throw designs together and not worrying about the app slowing down over time, which PS or Sketch tend to do. Templates and stencil customization is also great, especially when it comes to building flowcharts. Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

The learning curve and placement of functions in the app takes some getting used to and may not be as intuitive or pretty as it could be.

Setting up files for print, resolution-wise is also a pain. I wish you could scale the DPI or dimensions easier. Review collected by and hosted on G2.com.

Nicklas d.
ND
Nicklas d.
Product Designer
Information Technology and Services
Small-Business (50 or fewer emp.)
"One of the main reasons I use a Mac is Omnigraffle"
4.5/5
What do you like best about OmniGraffle?

I've used Omnigraffle for over a decade (I think), and second to using paper and a sharpie it's the quickest way to draw up some quick concepts, show some prototypes of interfaces or draw some flowcharts or diagrams. In addition, it's great for planning room or office layouts Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

The only gripe I have is that I keep forgetting that some of the keyboard shortcuts aren't the ones I'd be expecting. Zooming in and out, for instance doesn't work with my muscle memory shortcuts. (I should probably change this, there's great applescript support so I could probably whip something up) Review collected by and hosted on G2.com.

Nicholas G.
NG
Nicholas G.
Principal
Internet
Small-Business (50 or fewer emp.)
"My go-to tool for diagrams, flow charts, Garrett IA, wireframes"
3.5/5
What do you like best about OmniGraffle?

Object oriented flowcharts mean things have actual logic relationships; entity charts can be grown, moved about, and extended. I use Omnigraffle for all kinds of quick diagrams, including flow charts, narrative flows, IAs, and quick wireframes, although increasingly Sketch is a better tool for software wireframing. Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

The help system is not useful and it has a longer learning curve than you'd expect. Some actions—like splitting a line—still aren't available, and interactions between objects (extending a line pulls objects in unexpected ways) take getting used to. Review collected by and hosted on G2.com.

Questions about OmniGraffle? Ask real users or explore answers from the community

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What is your experience regarding pricing and costs for OmniGraffle, and how does it compare to other diagramming tools?

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Sherry E.
SE
Sherry Errera
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Last activity over 6 years ago

Where is OmniGraffle headed in the next year or so?

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