OmniGraffle Reviews & Product Details

It is a diagramming and visual-communication tool for turning processes, systems, and ideas into visual documents. It is used for flowcharts, technical and business diagrams, site maps, and UX wireframes.

What company sizes and industries is OmniGraffle the best fit for?

OmniGraffle is a stronger match for small and mid-sized organizations, while enterprise teams are represented too. The reviewer-reported segments with the clearest presence include:

Company size: Small businesses and mid-market organizations, with enterprise teams also represented.
Industry: Computer software and information technology services.
Industry: Marketing and advertising, and higher education.

What customer support options does OmniGraffle provide, and how do users find the overall support experience?

Support options include self-service resources such as FAQs, forums, and a knowledge base, as well as direct help through email/help desk and phone support. The support experience includes positive accounts of helpful service and practical assistance, though it is not a defining theme of the product experience.

What is the experience like for teams switching to OmniGraffle from another tool?

Moving to OmniGraffle from tools such as Visio, yEd, Balsamiq, and Adobe products has been driven by its diagramming flexibility, Mac compatibility, and ability to produce clear, shareable visuals. Users describe finding the interface and workflow more intuitive or better suited to diagrams and wireframes, while the transition can still involve adjusting to a new tool and its conventions.

What features or capabilities could make OmniGraffle even more useful?

OmniGraffle could be more useful with a smoother, more intuitive interface and easier access to commonly used controls. Improvements users would value include:

Simplify navigation and reduce the learning curve for new users.
Add richer interactive prototyping and sharing options for teams presenting or reviewing work.
Expand and refresh built-in stencils, templates, and standard device or document sizes.
Improve interoperability and import/export workflows with other design and diagramming tools.

G2 reviews are authentic and verified.

Here's how.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

3/10/2016

"Interactive Developer, Front end, UX/UI developer"

3.5/5

What do you like best about OmniGraffle?

Pretty short learning curve and nice community built templates can help get a deck together very quickly. Finished products are very professional and ready for delivery. Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

In my process, I have all but eliminated delivering static documents. In my experience it is not a great use of client money and decks usually get put "on the shelf" to never be looked at again. I primarily build prototypes now to convey experience and behavior, but I am also a developer (code focused). Review collected by and hosted on G2.com.

Recommendations to others considering OmniGraffle:

I have not used it in a little while — if its moving in the direction of being more software oriented and can build, moving, workable prototypes I would consider the product far more valuable. I would also recommend it for data modeling and building flow diagrams but would steer people away from creating static wireframes and huge decks (not omnigraffles fault — just an industry observation). Review collected by and hosted on G2.com.

Alyssa A.

End of Life Doula & Grief Guide

Mid-Market (51-1000 emp.)

3/15/2016

"Powerful & easy to use"

4.5/5

What do you like best about OmniGraffle?

I love that I can use this tool for many different stages of my process. It's easy to use and robust. I can do basic flows or much more detailed wires. Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

So far I've had a great experience using the tool, not too much I'd change. I haven't tried anything that compares at this point. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

3/10/2016

"Great tool for low and high fidelity mocks"

3.5/5

What do you like best about OmniGraffle?

I like Omnigraffle, it's a good tool made for digital designers. I think it's useful how they have set up an online library that you can work with and download great looking pre-defined components for your design.

It's also useful to edit lots of art boards all at once.

I think one good advantage it has over Sketch is the layer management is WAY better, and doesn't confuse me. Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

I dislike the face that when I use the program it feels loose. Like I don't have that much control over it. Everything feels just a little light handed, unlike illustrator. I also don't like that everything is single page. It's hard to create great flows. Review collected by and hosted on G2.com.

Kaitlyn R.

Senior UX Designer

Information Technology and Services

Mid-Market (51-1000 emp.)

3/15/2016

"Omnigraffle is pretty good"

3.5/5

What do you like best about OmniGraffle?

Omnigraffle shines when putting together site maps or flow charts. There are a lot of great resources for templates and stencils that can help speed up your workflow. Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

Export, especially to PDF, feature could be improved. Also, I haven't found Omnigraffle to be as widely integrated, as other programs like Sketch or Photoshop. There are a lot of great integration for prototyping, spec-ing, etc. available for Sketch & Photoshop. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment

Enterprise (> 1000 emp.)

5/16/2016

"Not the easiest tool to use, but has great capabilities. "

3/5

What do you like best about OmniGraffle?

Omnigraffle has a lot of capabilities and features that are valuable when it comes to building wireframes and prototypes in the User Experience design/architecture/research fields. Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

The tool has a major learning curve in my opinion. It often feels like there are more user-friendly tools with the same capabilities (if not more) that require less learn-time. Review collected by and hosted on G2.com.

Recommendations to others considering OmniGraffle:

Take a nod from more recently released tools like Sketch where the drag and drop feature rules and libraries of pre-made high-fi widgets make the experience so much better. Review collected by and hosted on G2.com.

What problems is OmniGraffle solving and how is that benefiting you?

Typically I am using Omnigraffle for wireframming, but the tool also has great diagramming uses for workflows and userflows. Review collected by and hosted on G2.com.

Elizabeth G.

User Experience Designer

Financial Services

Enterprise (> 1000 emp.)

3/17/2016

"Versatile Wireframing Tool"

4/5

What do you like best about OmniGraffle?

I like how the Inspectors give an easy way to manipulate shapes, line, text and canvas size. I also like the wide variety of Stencils available. Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

I really dislike Omnigraffle 6. I think the changes made for that release decreased usability significantly. I still use Omnigraffle 5 for most things. Review collected by and hosted on G2.com.

Recommendations to others considering OmniGraffle:

Get to know the Inspectors. Everything is there. Review collected by and hosted on G2.com.

What problems is OmniGraffle solving and how is that benefiting you?

I use Omnigraffle for wireframes and user flows. Shortcuts, shared layers and variables make it efficient to create templates and repeating elements. Review collected by and hosted on G2.com.

Ryan K.

UX Design & Strategy Consultant

Design

Small-Business (50 or fewer emp.)

3/16/2016

"The easiest wire framing tool!"

5/5

What do you like best about OmniGraffle?

Ease of use and simplified ways to layer and make changes. It's great for all levels of design skill. Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

The ability to not have true interactive prototypes hurts a bit, but can be sufficed by using PNG files into other programs. Review collected by and hosted on G2.com.

Sasha T.

Founder

Design

Small-Business (50 or fewer emp.)

3/15/2016

"Good for wireframing"

3.5/5

What do you like best about OmniGraffle?

Omnigraffle is working really fast and it's really easy to use. Best for fast sketches, graphs and for showing connections between any object (screens of an app for example). Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

It is not easy to set document size. No pixels. Only pt and who knows how many pixels will be in output. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

Originally submitted 3/16/2016

"Used to deliver production-ready documentation and wireframes"

4/5

What do you like best about OmniGraffle?

Stencils, low learning curve, export to well known formats Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

Not much movement lately on resources created by the community, lack of complex prototyping features like dynamic panels or animations Review collected by and hosted on G2.com.

Rachel F.

Designer (Brand Identity, UI / UX)

Design

Small-Business (50 or fewer emp.)

3/17/2016

"Fantastic! with room for improvement"

4/5

What do you like best about OmniGraffle?

Ease of wireframing (I use the Konigi plugins) Cohesiveness of handling Easy iterations and high-quality output Review collected by and hosted on G2.com.

What do you dislike about OmniGraffle?

Buggy layering Unintuitive move-objects Clunky functionality Not easy to export in the formats I want always Review collected by and hosted on G2.com.