OfficeHQ Virtual Receptionists Reviews & Provider Details

OfficeHQ is a 24/7 live call answering and virtual receptionist service in Australia that supports businesses by preventing missed calls and opportunities. Our team of friendly, professional receptionists answer calls in your business name, take messages, transfer calls and provide customised caller support — all without the cost of hiring in-house staff. Live call answering services and plans: • MessageExpress – A streamlined call answering service designed for businesses simply needing message-taking, from just AUD $25 per month. • MyReceptionist – A flexible service where receptionists act as an extension of your business, answering calls with customised greetings, screening calls and transferring calls when appropriate. From just AUD $33 per month. • MyAssistant – A more comprehensive virtual receptionist solution offering call handling with additional support, ideal for businesses needing a higher level of customer interaction and/or want leads submitted directly into their CRM. From just AUD $49 per month. • MyDiary – A specialist service where receptionists manage inbound calls and handle appointment scheduling directly into your booking system. From just AUD $49 per month. Key features: • Professional receptionists available 24/7 • Calls answered in your business name with personalised greetings • Flexible coverage: all calls, overflow, after-hours or temporary support • Seamless call transfers and accurate message delivery • Scalable plans to suit businesses of all sizes Benefits: • Avoid missing important calls or business opportunities • Create a professional first impression on every call • Reduce the cost and risk of hiring in-house staff • Increase productivity by freeing up your team from phone interruptions • Flexible month-to-month plans with no long-term contracts Why businesses choose OfficeHQ: • Highly-trained Australian receptionists • Trusted by over 25,000 businesses • Backed by advanced call technology and reliable systems • Dedicated to delivering exceptional customer experiences every time • 7-day free trial with instant activation (no credit card required) • PAYG and pay-per-call options • No lock-in contract As Australia's leading provider of professional call answering and virtual reception services, OfficeHQ helps businesses of all sizes deliver exceptional customer experiences, ensuring inbound phone calls are answered promptly, professionally and with a personal touch. Trusted by more than 25,000 businesses, OfficeHQ’s flexible solutions are designed to enhance business productivity, improve customer satisfaction and create a seamless caller experience. Committed to helping businesses grow, OfficeHQ combines advanced technology with outstanding customer care. Alongside live call answering, we also support outbound calling campaigns and in 2025 introduced a hybrid AI receptionist solution with human backup, giving clients even greater flexibility and reliability.