Odoo Sales Reviews & Product Details

Odoo Sales is a comprehensive sales management application designed to streamline the entire sales process, from quotation creation to order fulfillment. It offers an intuitive interface that enables businesses to generate professional, interactive quotations swiftly, manage sales orders efficiently, and integrate seamlessly with customer service and eCommerce platforms. By automating routine tasks and providing real-time insights, Odoo Sales empowers sales teams to focus on building customer relationships and driving revenue growth. Key Features and Functionality: - Quotation Builder: Create clean, professional, and interactive quotations instantly, enhancing the customer experience and expediting the sales cycle. - Quote Templates: Automate common orders by applying predefined pricing and tax rules, reducing manual input and minimizing errors. - Customer Portal: Provide customers with self-service access to their quotations, sales orders, and delivery information, facilitating faster deal closures through online payments and e-signatures. - Lead Management: Generate and qualify leads through various channels, including website visits and marketing campaigns, with AI-powered lead scoring to prioritize high-potential prospects. - Pricing Strategies: Develop custom pricing strategies with features like pricelists, promotions, loyalty programs, coupons, gift cards, and eWallets to attract and retain customers. - Product Control: Manage product pricing, variants, and categories with seamless integration across eCommerce, Inventory, and Manufacturing modules. - Reporting and Forecasting: Access comprehensive sales metrics and accurate forecasts to inform strategic decisions and monitor performance. - Invoicing Options: Utilize multiple invoicing methods, including down payments, pro-forma invoices, and milestone-based billing, with automatic invoice creation upon online payment confirmation. - Marketplace Integration: Integrate with major online marketplaces like Amazon to expand reach and eliminate manual data entry. - Shipping Integrations: Partner with local and global shipping couriers to ensure efficient product delivery. - Upselling Opportunities: Add optional products to quotations to facilitate seamless upselling, with customers able to select additional items through the online portal. - Customer Communications: Send emails and schedule meetings directly from Odoo, with all communications automatically recorded for easy access. Primary Value and User Solutions: Odoo Sales addresses the challenges of managing complex sales processes by offering an all-in-one platform that automates routine tasks, enhances customer engagement, and provides actionable insights. By integrating various sales functions into a single application, it reduces the need for multiple disparate systems, thereby improving efficiency and data consistency. Businesses benefit from faster quotation generation, improved lead management, and the ability to implement dynamic pricing strategies, all of which contribute to increased sales performance and customer satisfaction.

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Odoo

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Odoo Sales Community

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User Insights

Average based on 14 real user reviews.

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Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

7/29/2025

"A powerful and flexible sales platform with room for improvement"

4.5/5

What do you like best about Odoo Sales?

Odoo sales app offers flexibility and integration with the rest of the Odoo ecosystem. The quote to order process is streamlined, with support for product variants and custom pricing Review collected by and hosted on G2.com.

What do you dislike about Odoo Sales?

Initial configuration can be challenging, especially when trying to implement sales rules and workflows. Documentation sometimes lacks detail or is outdated, which leads sometimes to trial and error during setup. Review collected by and hosted on G2.com.

Olutade B.

eCommerce & Digital Marketing Specialist

Retail

Mid-Market (51-1000 emp.)

2/16/2024

"Nice way to track sales"

4/5

What do you like best about Odoo Sales?

It's easy to use and upload sales figures. Easy to integrate and use with other Odoo assets. I use this platform several times daily. Review collected by and hosted on G2.com.

What do you dislike about Odoo Sales?

The customer support can be improved upon. Review collected by and hosted on G2.com.

Hamza I.

Technical Team Lead

Computer Software

Mid-Market (51-1000 emp.)

10/2/2023

"Odoo Sales Module"

5/5

What do you like best about Odoo Sales?

Simple and best for every kind of sale. Any business can easily shift to Odoo sales with its many features and can also migrate old systems into Odoo with the easiness of this open-source software. Review collected by and hosted on G2.com.

What do you dislike about Odoo Sales?

In integration, it can be sometimes difficult for a developer because of different versions of Odoo. Review collected by and hosted on G2.com.

salman k.

Lead Consultant

Mid-Market (51-1000 emp.)

8/8/2022

"User friendly system to manage sales and invoices"

5/5

What do you like best about Odoo Sales?

Sales process flow like quotation, sale order are managed correctly. Process automation like email, invoices, stock management. One of the best sales management systems compared to SAP, MS Dynamics. Review collected by and hosted on G2.com.

What do you dislike about Odoo Sales?

If we are using Odoo online hosting system, the cost is a little bit high. If we can host the solution on our own server then this is good. Also, the recurring invoices on sale order level are not covered. Review collected by and hosted on G2.com.

Robert E.

Operations Manager

Small-Business (50 or fewer emp.)

12/28/2021

"A great and easy to use package"

5/5

What do you like best about Odoo Sales?

The user interface is straightforward to use. My absolute favorite feature is the product configurator. As a company that manufactures office cubicles, it is nice to have dropdowns for our sales staff to select the colors for each section of the office cubicle panel and not have them enter the colors by hand. Review collected by and hosted on G2.com.

What do you dislike about Odoo Sales?

The products page can be a little slow to load mainly when you have products that have a large number of variations. Review collected by and hosted on G2.com.

Sharvan K.

Sr Specialist

Enterprise (> 1000 emp.)

4/19/2022

"Odoo Sales Review"

4.5/5

What do you like best about Odoo Sales?

The best thing I like about Odoo sales is that we can easily convert our quotations to sales orders and further sales orders to Invoices. It has a user-friendly flow. Review collected by and hosted on G2.com.

What do you dislike about Odoo Sales?

Sometimes, glitches occurred while converting quotations to sales orders although rare but were discomfort. Review collected by and hosted on G2.com.

Jason D.

Vice President of Information Technology

Small-Business (50 or fewer emp.)

8/5/2021

"Great Sales app to integrate with your other Odoo apps"

5/5

What do you like best about Odoo Sales?

The sales app integrates seamlessly with the other Odoo apps such as Invoicing, Manufacturing, Inventory, Discuss, Contacts, Website, and eCommerce. In addition, there are nice add-ons such as the EasyPost app that allow you to process shipping from Odoo, saving a lot of time. Payment connections with Stripe or Authorize.net make processing transactions a breeze. You can send a quote to a customer with the Discuss app functionality without having to leave the quotation or use an external email. With the Website app, the customer can click the link in the email to find the quote on your website and pay it online, mitigating some PCI compliance risks. When the order is placed, the inventory item rules are followed to create the correct workflow. This may be a Request for Quote from your vendor for a drop-shipment or a regular shipment for stock. It may also be for a Manufacturing Order. Review collected by and hosted on G2.com.

What do you dislike about Odoo Sales?

Refunds are difficult to process and required training by our accounting department in order to understand the required steps. Even though there are payment acquirer connections, refunds are not part of that integration. So the refund must be processed through the payment acquirer and then also in odoo. Another issue is that modifying forms is not as intuitive as other functions in Odoo. However, I have heard that this was addressed in v14. Review collected by and hosted on G2.com.

Recommendations to others considering Odoo Sales:

As I write this review, we are nearly to the yearly Odoo experience, which occurs in late October or early November. If you are considering switching to Odoo, it may be worth it to wait until the next version is out to launch. I am using v13. There were a lot of bug fixes and an impressive amount of added functionality in v14. I expect v15 to be better yet. If you can't wait, upgrades are free, but a somewhat involved process. Review collected by and hosted on G2.com.

What problems is Odoo Sales solving and how is that benefiting you?

Though there are many apps that need to be purchased to realize the full benefits of Odoo Sales, the pricing is quite reasonable for the functionality. We saved 40% over our previous ERP provider. I wish we had found Odoo a long time ago. Odoo has helped us to save a lot of time chasing orders and stocking requirements with the functionality that our previous ERP provider did not have. Review collected by and hosted on G2.com.

Akhil S.

Senior Survey Programmer

Mid-Market (51-1000 emp.)

3/16/2022

"Easy to use and very helpful"

5/5

What do you like best about Odoo Sales?

There are a lot of sub-categories in every category which narrows down to what one is exactly looking for Review collected by and hosted on G2.com.

What do you dislike about Odoo Sales?

Don't have anything to add till now since i am pretty new to it Review collected by and hosted on G2.com.

Juan M.

Small-Business (50 or fewer emp.)

6/26/2021

"Good CRM as open source. Licensed Version is cheap and versatile. Not as friendly as I wished."

3/5

What do you like best about Odoo Sales?

Versatile. It has sound customization features. Cheap. The new version improved visualization significantly. As part of the ODOO suite, it integrated very well with other ODOO Modules. It is very customizable. This can be done either via simple field management or tweaking the code behind. The latter requires coding experience. Review collected by and hosted on G2.com.

What do you dislike about Odoo Sales?

Not aesthetically pleasing. ODOO Sales is not user-friendly for novice users and not very intuitive. Customization can be done, but some of them require complex configuration from IT specialists. I ended up relying a lot on the IT team, where I originally expected to be a self-served tool, managed entirely by the business team. Review collected by and hosted on G2.com.

Recommendations to others considering Odoo Sales:

Look for a local ODOO partner who can support you with initial setup and customization. Talk to your other business areas using ODOO ERP Modules to align module integration with ODOO Sales, especially accounting and Order management/Inventory/Manufacturing modules. Review collected by and hosted on G2.com.

What problems is Odoo Sales solving and how is that benefiting you?

I use it for Leads and Customers management. Our team also uses it for creating quotations, closing orders, and invoicing. Suitable for saving customer information and documentation. I found it super useful how it integrated with the rest of the ERP, especially with the Accounting module for quick invoicing. If you are looking for a low-price ERP, you will find ODOO a convenient solution. With ODOO Sales you avoid having to look for a more expensive CRM like Hubspot, or Zoho and you especially avoid having to integrate different systems. Review collected by and hosted on G2.com.