--- title: 9ID Reviews meta_title: '9ID Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how 9ID works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 5 scale: '5' date_modified: '2026-10-28' parent_category: name: HR url: https://www.g2.com/categories/hr ---

9ID Reviews & Product Details

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Average based on 5 real user reviews.

9ID Reviews (5)

Reviews

9ID Reviews (5)

4.8
5 reviews
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Boris B.
BB
Boris B.
Business Angel & Growth Manager
Small-Business (50 or fewer emp.)
"The door stopped being an admin task !"
5/5
What do you like best about 9ID?

The pre-clearance model. Doing identity, documents and rules checks before someone arrives, so the door is just a QR scan rather than the place where decisions get made. Everything else - the audit trail, the granular permissions you're using... follows from that one choice. Good value for what it replaces. The alternative was either staffing the door or handing out permanent badges we'd have to chase down later... both of which cost more in time and risk than the subscription does. For an office where the mix of visitors changes weekly, the flexibility alone justifies it ! Review collected by and hosted on G2.com.

What do you dislike about 9ID?

The main product built for industrial gates - so for us it might be over designed but we are happy with it... Review collected by and hosted on G2.com.

Verified User in Fund-Raising
UF
Verified User in Fund-Raising
Small-Business (50 or fewer emp.)
"9ID Automation Makes Onboarding Faster and Compliance Clearer"
4.5/5
What do you like best about 9ID?

What I like best about 9ID is how much it automates. The ability to verify people and companies before they arrive, rather than handling everything manually at the point of arrival, makes onboarding much faster and gives us better visibility into who is compliant before coming on site. Review collected by and hosted on G2.com.

What do you dislike about 9ID?

Currently haven't found any dislikes about 9ID. Review collected by and hosted on G2.com.

Emily K.
EK
Emily K.
Small-Business (50 or fewer emp.)
"Effortless Compliance and Verification"
5/5
What do you like best about 9ID?

I really appreciate the ease of use of 9ID. The AI does automated verification checks even before visitors and contractors come to our site, which saves me a lot of time. Overall, it gives me much better control and management of the site. The initial setup was super easy. Review collected by and hosted on G2.com.

What do you dislike about 9ID?

not really Review collected by and hosted on G2.com.

Charlotte I.
CI
Charlotte I.
Senior associate
Small-Business (50 or fewer emp.)
"NineID Makes Authentication Effortless"
4.5/5
What do you like best about 9ID?

Authentication via face recognition, no hurdles, easy to use Review collected by and hosted on G2.com.

What do you dislike about 9ID?

In the three years of using NineID I never experienced any difficulties Review collected by and hosted on G2.com.

Fien D.
FD
Fien D.
Associate - Lawyer
Small-Business (50 or fewer emp.)
"Accurate Access Control with User-Friendly Service"
5/5
What do you like best about 9ID?

I really appreciate the convenience and good functioning of 9ID, especially since I've never encountered any issues during registration. The accuracy of the service is also a big plus. Additionally, the initial installation of 9ID was very easy. Review collected by and hosted on G2.com.

What do you dislike about 9ID?

/ Review collected by and hosted on G2.com.

Pricing

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