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Live Chat Software
Nice.Chat
Nice.Chat Features

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LiveChat

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LiveChat

4.5/5

(773)

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Nice.Chat

By Syntech Software Sp. z O. O

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4.7/5

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LiveChat

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LiveChat

4.5/5

(773)

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Nice.Chat Reviews

Nice.Chat Features

Communication (5)

Pop-up Chat: Based on 23 Nice.Chat reviews. Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.
Notifications: Delivers notifications to both sides of the conversation. This feature was mentioned in 24 Nice.Chat reviews.
Targeted Emails: Based on 23 Nice.Chat reviews. Sends automated emails to further engage clients and potential clients.
In-App Messaging: Allows for live chat to be enabled within the app for customer help. This feature was mentioned in 23 Nice.Chat reviews.
Co-Browsing: Allows agents to join a customer's browser session and navigate through the website with them. This feature was mentioned in 21 Nice.Chat reviews.

Internal Use (6)

Customization: Allows users to customize chat colors, text, logos, and branding. This feature was mentioned in 25 Nice.Chat reviews.
Conversation Archiving: Archives conversations in a separate location for later reference. This feature was mentioned in 24 Nice.Chat reviews.
Lead Development: Based on 24 Nice.Chat reviews. Enables employees to denote potential customers.
Knowledge Base: Based on 24 Nice.Chat reviews. Establishes a knowledge base for employee reference during conversations.
Team Inbox: Based on 25 Nice.Chat reviews. Provides a central location for help requests, helping employees respond sooner.
Customer Profiles: Allows for the creation of profiles for contacts and customers. This feature was mentioned in 22 Nice.Chat reviews.

Generative AI (3)

AI Text Generation: As reported in 14 Nice.Chat reviews. Allows users to generate text based on a text prompt.
AI Text Summarization: Based on 15 Nice.Chat reviews. Condenses long documents or text into a brief summary.
AI Text-to-Speech: Based on 13 Nice.Chat reviews. Simulates human-like speech from text inputs.

LiveChat

Sponsored

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LiveChat

4.5/5

(773)

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4.7/5

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