I really like how fluid the onboarding and support are with Newo.ai. It's easy to get an agent up and running for a client, which saves time and lets me show off the technology quickly as a reseller and partner. The cost-effectiveness and reduction in integration costs are major benefits, too. I appreciate how Newo.ai's team and platform allow for what I would call self-sourcing, which means I can enable the AI agent to do more things directly with customers' CRM tools. It definitely increases the availability of the agent to handle tasks for small to medium-sized businesses while being cost-effective for them. The initial setup is amazing and works almost instantly. It's impressive how you can just input a website, and it sets everything up immediately, which is great for demoing the technology to customers. Review collected by and hosted on G2.com.
I think the UI is an improving, evolving platform. Giving it to a customer without a little bit of training is sometimes difficult. That's the area that could probably use a little bit of improvement, just making that UI more fluid, but it's evolving weekly. Review collected by and hosted on G2.com.