--- title: Netgate pfSense Reviews meta_title: 'Netgate pfSense Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 326 reviews by the users' company size, role or industry to find out how Netgate pfSense works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 326 scale: '5' date_modified: '2026-11-06' parent_category: name: Network Security url: https://www.g2.com/categories/network-security ---

Netgate pfSense Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

User Insights

Average based on 326 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Netgate pfSense Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Netgate pfSense, and what problem is it built to solve?

Netgate pfSense is firewall and router software from a technology company focused on network security and performance. It is built to address businesses’ and organizations’ need for secure, reliable networking.

What company sizes and industries is Netgate pfSense the best fit for?

Netgate pfSense shows its strongest fit among small businesses, with mid-market organizations also well represented. Its use spans several industries, with reviewer presence clustering around technology and education-related fields.
  • Company size — Small business: The most represented segment, including teams using it for business networks and client deployments.
  • Company size — Mid-market: Also well represented, including organizations using it across sites and network environments.
  • Industry — Technology and networking: Information technology and services, computer and network security, computer software, and computer networking appear prominently.
  • Industry — Education: Education management, higher education, and primary/secondary education are also represented.

How long does it take to implement Netgate pfSense across a team?

Implementation time varies with the setup, but getting to go-live in under a day is the most common reported experience. Other implementations take longer, especially when the configuration is more involved.
Time to go live Relative frequency
Under 1 day Most common
Under 1 month Also frequently reported
1–3 months Less common
3–6 months or over 12 months Occasionally reported

What customer support options does Netgate pfSense provide, and how do users find the overall support experience?

Support experiences are mixed: users describe knowledgeable, responsive help, while others find responses slow or the support process frustrating. The quality can depend on the issue and the support path involved; community resources and documentation are also part of how users find help.

What is the experience like for teams switching to Netgate pfSense from another tool?

Moving to Netgate pfSense from other firewall, router, and network-management products is often motivated by the need for more control and capability without the same licensing burden. Users describe gaining flexible configuration, broader features, and easier administration, though getting familiar with its approach can take some adjustment. Prior tools named include SonicWall, Cisco and Juniper products, Fortinet, and Ubiquiti systems.

What tools and platforms does Netgate pfSense integrate with, and how do these integrations help users get more value from the product?

Netgate pfSense offers 3 integrations. Users describe using integrations and connected services to extend network access and connect firewall management with other systems.
  • Cloud and developer tools: AWS Lambda
  • Firewall and security: Sophos Firewall
  • Networking and VPN: Tailscale
In practical use, these kinds of connections can complement network and VPN workflows, while reviewers also describe linking pfSense with identity services and cloud environments.

What features or capabilities could make Netgate pfSense even more useful?

Teams would benefit most from easier fleet management, more automation, and smoother administration for complex configurations. The recurring improvement requests include:
  • Centralized management: Manage and synchronize settings across multiple pfSense installations from one place.
  • API and automation support: Make deployments and routine configuration changes easier to automate.
  • Clearer administration and learning tools: Improve navigation, guidance, and explanations for settings and advanced features.
  • Smoother upgrades and recovery: Make updates more predictable and simplify backup, restore, and rollback workflows.

Is Netgate pfSense considered safe and secure for handling data?

Netgate pfSense is used to protect networks through firewall rules, segmentation, VPN access, and intrusion-detection or prevention tools. Users often value the control and visibility it provides, while also emphasizing that secure results depend on careful configuration; missing native multi-factor authentication for administrator access is a concern for some teams.

Netgate pfSense Reviews (326)

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Reviews

Netgate pfSense Reviews (326)

View 1 Video Reviews
4.7
326 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Non-nonsense firewall with powerful protection"
5/5
What do you like best about Netgate pfSense?

pfSense is very light weight and simple to deploy. It meets the needs for nearly all firewall needs. Community support is very deep and if there has been a question previously asked the Community usually has already answered it. If you are concerned about its open source roots in a production environment you can rest assured that you always have TAC support. TAC support is very knowledgeable and they have the answers. They don't guess or use trial and error methods to solve your problems. The integrations with pfBlocker, OpenVPN and HAProxy make the firewall much more useful without additional costs. Our company install pfSense nearly everywhere because it’s easy to use and it works. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

I haven't found a significant dislike to pfSense. I suppose the biggest hurdle when deploying pfSense firewalls is dispelling the myth that all open source software is somehow inferior to commercial alternatives. Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

We're thrilled to hear that you find pfSense lightweight and easy to deploy, with strong community support and reliable TAC support. We're glad to provide a cost-effective alternative to other firewalls.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Full featured Layer 3 Solution for SME Networks"
5/5
What do you like best about Netgate pfSense?

Stable routing and firewall solution, supporting HA, IPv4+6, boot environments, multiple routing alternatives, DoH and DoT, Wireguard and other VPN solutions. Firewall supports interface-based rules in addition to address-based ones, which is essential when WAN addresses or GUAs are dynamic. Freedom in selecting hardware platform, either Netgate's or third-party. Boot environment support makes it simple to switch between releases and configurations. Well-documented with a helpful community in addition to paid support. Integrates easily with Layer 2 switching and AP solutions from other vendors. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Nothing. Even the smallest pfSense+ deployments require a yearly fee. pfSense CE is available for those who want a fee-free solution. Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

Thank you for sharing your positive experience with Netgate pfSense! We appreciate your feedback and your support for our product. :)

Christoffer L.
CL
Christoffer L.
Small-Business (50 or fewer emp.)
"Wide set of features with easy disaster recovery"
5/5
What do you like best about Netgate pfSense?

For us the pfsense makes the maintenance work of our external endpoints very easy to comprehend. We sadly had a crashing pfsense hardware but luckily we had a recent backup, we restored the backup to the new hardware and just like that we were up and running again. We were in contact with support to get a new firmware for another one and the support is fast and very informative. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

It can sometimes be hard to fine-tune settings for very specific needs, but that is most likely a lack of competence on our side. Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

We're glad to hear that you find pfSense's disaster recovery feature helpful and that our support team was able to assist you efficiently!

James E.
JE
James E.
Mid-Market (51-1000 emp.)
"Enterprise & Small Business ready"
5/5
What do you like best about Netgate pfSense?

I have deployed 6100's in secure facilities and small businesses a like and im constantly impressed with the robustness not only of the software, but also the support model. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

A few lacking "features" to make administration on mass is a niggle, nothing major Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

We're thrilled to hear that you find our software robust and our support model impressive. Thank you for your feedback!

PT
Paulo T.
Small-Business (50 or fewer emp.)
Originally submitted 8/22/2023
"The best Firewall in the market"
5/5
What do you like best about Netgate pfSense?

The fact that the product has been in production for a long time and its origins are in open source. I used it in its infancy when it was called m0n0wall. Then the product grew and transformed into pfSense, and now with the appliances, it is the best option for enterprises. The ability to add packages and the ongoing maintenance show improvements version by version. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

I only see one issue with pfSense. This is the lack of MFA to administer the GUI. We have the radius that works well in user validation for VPN and WiFi; but still no MFA for the admin. You can have your admin network and limit where the administrators log in, but it is still missing. The big issue is that some Cyber insurance companies are requesting that as a must in any appliance, and the fact that there is nothing makes the system non-compliant. This is not complex to deploy on pfSense. Every day I see more and more companies asking for it, and there is basically no good response on this matter. I really would like this to be included in the product in the next release. Right now, over the EU and North America, we have a lot of companies pushing for this on their devices. This is something that I believe should be addressed with a high level of importance. I have customers close to changing platforms because something so basic for them is not there. Review collected by and hosted on G2.com.

Peter H.
PH
Peter H.
Owner
Small-Business (50 or fewer emp.)
Originally submitted 4/3/2023
"Why pay annual fees for firewall?"
4.5/5
What do you like best about Netgate pfSense?

It is an open source based piece of hardware which is high performance and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

There is a fairly steep learning curve before you can use it most effectively. Review collected by and hosted on G2.com.

Gary B.
GB
Gary B.
ERP admin, Oracle Developer, Oracle SQL queries, Data Extract
Small-Business (50 or fewer emp.)
"One stop shopping for most small to mid sized applications"
5/5
What do you like best about Netgate pfSense?

Ease of use, Sense of security, and lots of add-on's to grow into later on. Configuration is relatively easy once you learn what its about and have some hands on experience. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Updates happen about 3x per year and Im not sure if that is enough in todays environment. Review collected by and hosted on G2.com.

DV
Demis v.
Small-Business (50 or fewer emp.)
"Working with PfSense for 7 years"
4.5/5
What do you like best about Netgate pfSense?

PfSense has helped me and the companies I've worked with in many ways as general firewall solution as specific requirements. From complex datacenter applications to simple on-premises firewalls at branch offices. It always works and is simply the best bang for the buck. Ready to use PfSense+ appliances have gotten better and better over the years and are my preferred choice over de community edition. Community edition is still a good choice for specific needs or low budget requirements. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

There are no specific functions I dislike, but there is always room for improvement :) I can't really point out anything specific at this point. Review collected by and hosted on G2.com.

Steven K.
SK
Steven K.
Member Board Of Directors
Small-Business (50 or fewer emp.)
Originally submitted 8/9/2023
"Does everything I need it to do"
4.5/5
What do you like best about Netgate pfSense?

Easy to install and use. Reliable. I have 4 sites set up for NAT, DHCP, and Site-to-Site IPSec tunnels, and they work great! Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Needs Wireguard support integrated as a first-party feature, not an add-on. Review collected by and hosted on G2.com.

KD
Kiba D.
Small-Business (50 or fewer emp.)
"Enterprise Firewall/router/VPN server, and so much more."
4.5/5
What do you like best about Netgate pfSense?

1) The software is open-source, so I could learn/play with how it works first. I could then decide if I wanted to move forward in using it.

2) It was easy to use.

3) There was tons of good documentation and even youtube videos on every feature I was interested in.

4) The support is awesome, I got a reply in 30 mins, on a Sunday on a long weekend to a ticket I submitted. The reply was from someone who actually read the ticket! (so rare on a ticket system's first response). The back and forth was precise and knowledgeable, I understood my problem and the solution straight away. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

I've had a version upgrade that remotely fails, so kept working, just didn't upgrade, and needs an onsite visit to manually backup the configs, connected a USB stick with the latest firmware, and a console cable to wipe and install the new version. Not ideal as I have a fair number of remote customers. However, I'm hoping this is a one-off situation. Review collected by and hosted on G2.com.

Questions about Netgate pfSense? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Carlos Vinicius L.
CL
Carlos Vinicius Lemos Meirelles
•
Last activity about 4 years ago

OpenVpn best report's?

GU
Guest User
•
Last activity about 3 years ago

What is pfSense used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

Average Discount

7%

Netgate pfSense Comparisons
Netgate pfSense Features
Multiple Concurrent Connections
Protocol Choices
Unlimited Bandwidth
Open Source Code
Policy Management
Logging and Reporting
Application Gateway
Load Balancing
Continuous Analysis
Intrusion Prevention