Neighborly Software Reviews & Product Details

Neighborly Software is a cloud-based technology platform for the administration and disbursement of governments funds for programs such as Housing, Economic, Community Development, Disaster Recovery/MIT, Department of Energy Rebates Program, and Housing Choice Voucher programs. Since 2016 we have delivered software solutions to 700+ public and private sector entities across the country, making us the proud market leaders of our industry.

Seller

Neighborly Software

Discussions

Neighborly Software Community

Languages Supported

Afrikaans, Amharic, Arabic, Azerbaijani, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Korean, Kurdish, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Sinhala, Slovak, Slovenian, Sindhi, Somali, Spanish, Albanian, Serbian, Sundanese, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Thai, Turkmen, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Maltese, Maori, Samoan, Xhosa

Overview by

Mary Drumond

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 6 real user reviews.

Log in to unlock pricing and user insights

G2 reviews are authentic and verified.

Here's how.

AG

Verified User in Government Administration

Small-Business (50 or fewer emp.)

9/17/2026

"Neighborly Simplifies Grant Management and Intake with Helpful Admin Controls"

4.5/5

What do you like best about Neighborly Software?

I like being able to manage our grants within Neighborly, as well as doing intake. I also appreciate the ability as a super admin to be able to edit things on my end, but also have the option to receive support! Review collected by and hosted on G2.com.

What do you dislike about Neighborly Software?

We are currently struggling to be able to do cost estimating within the software. We want to be able to do work write ups and bids through the software, but there is no way to integrate with an outside cost estimator to start this process. Review collected by and hosted on G2.com.

NC

Naomi C.

Senior Compliance Analyst

Enterprise (> 1000 emp.)

12/15/2025

"Effortless Grants Management with Outstanding Support"

5/5

What do you like best about Neighborly Software?

Neighborly is straightforward to use, easy to train on, and can be tailored to fit your organization's specific needs. It truly serves as a comprehensive solution for grants management and the entire grant lifecycle. The customer service stands out, with representatives who are knowledgeable, attentive, and efficient. Having used the platform for several years, I always look forward to new features that help us maintain compliance with our grants and allow us to focus more on working with our partners, rather than spending time managing the platform itself. I have only positive things to say about my experience. Review collected by and hosted on G2.com.

What do you dislike about Neighborly Software?

not a lot I really like the platform and the way its helped us transform how we manage grants. Make it cheaper maybe? Review collected by and hosted on G2.com.

What problems is Neighborly Software solving and how is that benefiting you?

Before using Neighborly, we had tried several grant platforms in an effort to streamline our compliance and fiscal processes. What we really needed was a comprehensive solution that would allow us to oversee and manage all our funding sources in one place. We also wanted a platform that would be user-friendly and transparent for our partners, enabling them to stay compliant and efficiently handle their part of the grant process. Neighborly has introduced a range of features we didn’t have access to before. The ability to manage grants from application through monitoring, archive documentation, and handle our fiscal requirements all within a single platform has greatly reduced the time it takes to provide assistance to our partners. This has allowed us to shift our focus toward strategic planning and building relationships, rather than just managing the administrative aspects of grants. The platform has also helped us make significant improvements in compliance, utilize our data to set priorities, identify compliance gaps, recognize community needs, and help our partners spend less time on software management and more time on their actual programs. Review collected by and hosted on G2.com.

MS

Matt S.

Program Manager - Housing and Construction Projects

Mid-Market (51-1000 emp.)

12/9/2025

"Fully Customizable Solution with Outstanding Support"

5/5

What do you like best about Neighborly Software?

The product is fully tailored to our specific needs, which I really appreciate. I am impressed by their remarkable attention to detail. Additionally, their technical support is excellent. Review collected by and hosted on G2.com.

What do you dislike about Neighborly Software?

Honestly, I can't think of anything I dislike about Neighborly. When you invest the time to learn and use this software, it can accomplish whatever you need it to. Review collected by and hosted on G2.com.

What problems is Neighborly Software solving and how is that benefiting you?

Neighborly has proven to be an excellent solution for consolidating all of our grant-related information in one place. It has significantly streamlined our claims process, making everything fully digital and much more efficient. Now, we can easily view all of our funding at a glance. The application process is also entirely digital, which includes the ability to grant our advisory committee access to applications for scoring with a custom rubric. The asset module is especially helpful for tracking our properties with affordability periods that need monitoring. Additionally, the work write-up and contractor modules have become invaluable tools for our homeowner rehab program, enabling us to manage the entire project within Neighborly—from the initial work write-up through bidding and claims processing. Overall, Neighborly has been the most impactful capacity-building addition to our department to date. Review collected by and hosted on G2.com.

JA

Jennifer A.

Systems Administrator

Small-Business (50 or fewer emp.)

12/9/2025

"Highly Customizable and User-Friendly with Excellent Support"

4/5

What do you like best about Neighborly Software?

Customization, CSM responsiveness, ease of use. Review collected by and hosted on G2.com.

What do you dislike about Neighborly Software?

Inability to customize specific sections: ei: draw review/formatting, funding module formatting. Update 'bugs' happening more frequently within the past year. Review collected by and hosted on G2.com.

CN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

1/4/2026

"Highly Customizable Software That Adapts to Any Project"

5/5

What do you like best about Neighborly Software?

Really like the ability to customize the software as needed for the projects. Reporting features are really easy to use. Review collected by and hosted on G2.com.

What do you dislike about Neighborly Software?

Price is too high and too many staff changes. Review collected by and hosted on G2.com.

AG

Verified User in Government Administration

Enterprise (> 1000 emp.)

12/16/2025

"Effortless Setup and Powerful Data Export Tools"

5/5

What do you like best about Neighborly Software?

Ver easy to use. Easy configuration options. It also has excellent tools to export datasets. Customer service and technical support is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Neighborly Software?

At this time i do not have any issues that i dislike. Review collected by and hosted on G2.com.